Lavande Hotel (Harbin central Street flood protection tower shop) Guest Reviews
4.7/5
Outstanding
1670 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All Reviews(1670)
Positive reviews(1615)
Reviews with photos/video(168)
Classy environment(152)
Convenient location(147)
Friendly front desk staff(127)
Great location(77)
Delicious breakfast(73)
Easy to get around(49)
Small room size(30)
Perfect for kids(15)
Negative reviews(55)
Sokna
Deluxe Double Room
Stayed in Feb 2024
Family
35 review
4.0/5
Very Good
Posted on Mar 1, 2024
Good service, many facilities , food that is taste good.
Clean and nice .
Yuanliandefanji__
Deluxe Room (2 beds)
Stayed in Dec 2023
Friends
1 review
5.0/5
Outstanding
Posted on Mar 18, 2024
good ,
Guest User
Elegant Double Room
Stayed in Nov 2021
Friends
1 review
5.0/5
Outstanding
Posted on Dec 2, 2021
Traveling to Harbin with friends, I saw that this hotel has not been open for a long time and experienced it. It is really good. The room is new as expected, the facilities are very new, and there is no peculiar smell. It is the fragrance of lavender, the theme of Lavande, and the lobby is also fragrant. , It smells very good, the environment is very good, giving people a very comfortable feeling, the front desk staff and the room attendant are very enthusiastic, worthy of praise, the service is very good! ! ! The location of the hotel is also very good, it is very convenient to go anywhere. Suitable for travel first choice! ! ! !
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your coming again! Welcome to come back to experience again, I wish you a happy life!
Guest User
Elegant Double Room
Stayed in Sep 2021
Business travelers
4 review
3.0/5
Posted on Sep 23, 2021
I was bitten by a mosquito for one night and there was no mosquito coil on the mosquito coiler. Starting at 6 o'clock the next morning, I was awakened by the noise in the hallway. The soundproofing is extremely poor, and I can't sleep at all. You have to get up at a high speed. It's not good to rest at all.
Original TextTranslated by Google
Chibubaotutu
Elegant Double Room
Stayed in Sep 2021
Solo travelers
1 review
4.5/5
Great
Posted on Sep 15, 2021
First of all, praise it first. Because it is a newly opened hotel, all facilities are very new. The facilities in the room are also very smart, the curtains are electric, and the control panel plays music, the shower is very good, the experience is very good, and then the location, I think it is very good, downstairs is the riverside, ten minutes Walk to Central Street when you arrive. Next, I think there are areas that need improvement. First of all, when checking in at the front desk, a meal coupon will be issued. The service staff should explain that you must bring this coupon when you go to dinner before you can eat, and that is, once according to the number of staying days Good meal vouchers are distributed. For those who live for two or three days like me, I have to remember to go to the front desk to ask for the breakfast vouchers for the next day. I feel a little troublesome. Then, when the two elevators in the store entered, there was a peculiar smell, which was the smell of sewage. In the room, as I said before, because it is a newly opened hotel, the decoration smell is quite heavy. Even if I open the windows and air purifier 24 hours a day, there is still a heavy decoration smell. Furthermore, it is best not to choose a room facing the street, it is really noisy, especially noisy. As a hotel, this is a bit fatal. The hotel is a comfortable place to rest and sleep. However, I haven't slept well these few nights. At night, there was that kind of very big truck going back and forth and going downstairs. There was also a yelling after drinking at night. The yelling people went back and forth, and there were electric bicycles with loud music. I woke up several times this night. Finally, there are a lot of small bugs like those in the pictures in the room, near the washbasin, and in the bathroom. I found about 10 of them in the past few days. I can’t see what kind of bugs they are. Anyway, I feel bad when I see them. . Hope that these problems will be solved next time you stay!
Original TextTranslated by Google
6/8
Anonymous User
Elegant Double Room
Stayed in Sep 2021
Business travelers
57 review
5.0/5
Outstanding
Posted on Sep 6, 2021
Newly opened, it’s very comfortable. It’s very close to see the river. The price sometimes fluctuates, but it’s worth the price.
Original TextTranslated by Google
Guest User
Elegant Double Room
Stayed in Sep 2021
Friends
2 review
5.0/5
Outstanding
Posted on Sep 24, 2021
Good hygiene, good service, great service, the young lady is very enthusiastic, very nice, good location, good facilities, will come again,
🧹Hygiene: good
🔔Service: Very good
Original TextTranslated by Google
Aixiu
Elegant Double Room
Stayed in Sep 2021
Friends
1 review
5.0/5
Outstanding
Posted on Sep 24, 2021
The overall design is very warm and the interior is very clean!