Yulong Hotel (Harbin Taiping International Airport Branch) Guest Reviews
4.5/5
Good
1671 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(1671)
Positive reviews(1581)
Reviews with photos/video(378)
Offers pick-up/drop-offs(306)
Close to airport(237)
Easy to get around(202)
Convenient location(199)
Classy environment(192)
Friendly front desk staff(96)
Delicious breakfast(48)
Luxurious(6)
Negative reviews(90)
Robert Teck Chai
Light Luxury Queen Room
Stayed in Jun 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 24, 2024
This hotel is about 10 mins away from Harbin Taiping International airport. Most of the hotel guests staying here are either on transit or having to catch an early flight the next morning. This hotel also provides morning calls and free airport transfers.The lady and the guy at the reception are friendly and very helpful.
The room is quite large, though not very new. All amenities were provided. During my stay, breakfast was also included. Overall stay, this hotel is value for money.
Response from Property: Dear guest, thank you for your recognition of our hotel. The hotel will continue to improve in the future, and you are always welcome to check in again for supervision. wish you a happy life
Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
1 review
2.5/5
Posted on Aug 31, 2024
The room itself was clean. However, the building smelled like cigarettes since people smoked inside the building. The staff didn’t speak any English but they used translating app. The breakfast was mainly Chinese food. The pillow cover on one of the pillows was ripped. Overall, I don’t think I would come back there.
Response from Property: 尊敬的貴賓您好很高興您能入住本酒店,本酒店位於機場附近地點交通便利,附近附屬商超很方便,提供機場免費接送機服務,現推出預訂房間贈送早餐,自助形式樣品豐富,歡迎您隨時入住品嚐
EVGENII
Standard Room
Stayed in Aug 2024
Family
286 review
4.2/5
Very Good
Posted on Sep 3, 2024
The hotel was impeccably clean, with a modern and stylish feel. The room was spacious and well-appointed. The staff were incredibly accommodating and went above and beyond to ensure our comfort.
Response from Property: 尊敬的人貴賓很高興您能入住本酒店,也感謝您對本酒店的認可後續本酒店會繼續完善,也隨時歡迎您再一次入住體驗,祝您生活愉快
Traveler_Abhi
Discount Standard Room
Stayed in Dec 2023
Solo travelers
27 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Excellent services. Breakfast buffet was great indeed. Will definitely recommend it to others.
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Hallwyl
Standard Room
Stayed in Jan 2024
Business travelers
11 review
4.5/5
Great
Posted on Jan 20, 2024
Staffs are very friendly and helpful
Response from Property: Dear guest, I am very glad that you can stay at our hotel. I am also very glad that you have recognized our hotel. I hope you can stay here again. I wish you a happy life.
Mohammed
Discount Romantic Round-bed Room
Stayed in Dec 2023
Couples
4 review
2.2/5
Posted on Dec 9, 2023
Staff are not supporting
Response from Property: Dear distinguished guest, I am very glad that you can stay in our hotel. Since the front desk of our hotel did not understand English when you checked in that day, we were unable to communicate clearly with you in time and left you with a bad experience. Our hotel deeply apologizes and will provide you with a good experience in the future. We will strengthen training in this area and look forward to your next stay. I wish you a happy life.
Guest User
Discount Standard Room
Stayed in Nov 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Nov 21, 2024
The hotel is very close to the airport, with free airport pick-up service, which is very convenient. The room is clean and tidy, very comfortable, and the front desk service is enthusiastic. Overall, it is good and recommended!
Original TextTranslated by Google
Ailvxingdezhongtongxue
Light Luxury Queen Room
Stayed in Nov 2024
Couples
11 review
5.0/5
Outstanding
Posted on Nov 20, 2024
A very satisfactory stay, very satisfied with the hotel service, the room is very good, the transportation is convenient, the free airport pick-up service is very considerate, will come back again
Original TextTranslated by Google
Response from Property: Dear guests, every encounter makes us feel warm. We are grateful for your choice. It is our happiest moment to satisfy you. Our hotel rooms are warm and simple, and the quality service is to create a "home away from home" for you and your family. We will always be there, and use our smiles to add joy and surprise to your journey!
Guest User
Discount Standard Room
Stayed in Nov 2024
Other
5 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Yulong Hotel is the first choice for accommodation, with convenient transportation, comfortable rooms and warm service.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務
Guest User
Discount Standard Room
Stayed in Nov 2024
Solo travelers
3 review
4.8/5
Amazing
Posted on Nov 4, 2024
It's much better than the bad reviews I saw in the reviews. I was worried before I moved in, but I felt it was pretty good after I moved in.
Although some facilities are not perfect, it does not affect the accommodation experience.
The service is also very enthusiastic, free room upgrade, and airport pick-up and drop-off services are timely and thoughtful. Those who are not in a hurry to fly can also go to the town to visit and buy specialty fruits.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您對我們的認可,客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美服務
Guest User
Light Luxury Queen Room
Stayed in Oct 2024
Business travelers
1 review
1.0/5
Posted on Oct 8, 2024
Very dirty. Very disgusting. There were hairs on the bed and the carpet was disgusting. The air conditioner was also extremely worn out and dirty. Everything was visible to the naked eye! When the air conditioner was turned on, it vibrated and almost fell off the wall! The noise was so loud that I recorded a video! It was disgusting, really, this is called a four-star?
Original TextTranslated by Google
Response from Property: 尊敬的貴賓很高興您能入住本酒店,沒能給您留下很好的入住體驗本酒店深表歉意,後續本酒店會繼續完善提高服務質量,也隨時歡迎您再一次入住體驗,祝您生活愉快
Guest User
Standard Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Provide airport hotel pick-up service, the pick-up speed is very fast, the service attitude is very good, the breakfast is very rich, and the disposable slippers are very comfortable. It is the choice of business travelers.
Original TextTranslated by Google
Response from Property: Dear guests, every encounter makes us feel warm. We are grateful for your choice. It is our happiest moment to satisfy you. Our hotel rooms are warm and simple, and the quality service is to create a "home away from home" for you and your family. We will always be there, and add a joy and surprise to your journey with our smile!
Guest User
Twin Room
Stayed in Aug 2024
Couples
18 review
4.2/5
Very Good
Posted on Aug 14, 2024
The advantage of this hotel is that it is close to Taiping International Airport and there is also airport drop-off service. The hotel is relatively new so the rooms are relatively clean and comfortable. The downside is that the layout of the hotel restaurant is not very good. Since it is far away from the city, you can only eat in the hotel (stifling heat, see photo 3) on the first floor, and breakfast is also eaten here.
Original TextTranslated by Google
Response from Property: Dear guest, I am glad that you can stay in our hotel. I am also very happy to receive your recognition. We will continue to improve our hotel in the future. We welcome you to stay in our hotel again at any time. I wish you a happy life.
Guest User
Discount Romantic Round-bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 1, 2024
A very good trip. The hotel environment is good and it is very close to the airport. It also provides free airport pick-up service. It is worth mentioning that the hotel provides free breakfast. The room is clean and tidy. It is a very good stay experience.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Light Luxury Queen Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Very, very, very unexpectedly good hotel. Because I had to catch a flight to Mohe the next morning, and arrived in Harbin in the early hours of the night, I booked this hotel for one night. I didn't expect to be so satisfied.
I called the hotel as soon as I landed, and the pick-up driver called me very quickly. When everyone was gathered, the car set off. When I arrived at the hotel, the front desk upgraded me to a suite. I was flattered to live in such a big room alone. And I made an appointment to send me to the airport the next morning. The bus appeared at the door on time at 7 o'clock, about 10 minutes from the airport. I have never stayed in such a cost-effective hotel. I hope you can keep it up. You are really great!
Original TextTranslated by Google
6/10
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.