Hotel Roc Presidente Reviews

My experience was quite bad. Though the place is nice the service is really poor ! When I arrived there was no water at all for some time, so no way to use shower or toilet. The next day the same thing in the morning, no water for couple of hours ! After cleaning the room they didn’t leave water, and when I asked for a bottle they said that they give it only for the first day and I should purchase it in the bar where it’s twice more expensive than anywhere in the city. The day of departure they shut down my internet access at 7am, though the check out time is 11:00. When I asked they extended it for only half an hour ! So, next time will stay somewhere else

Fighter jets in the garbage, café waiters downstairs are like someone owes them money

Compared with the previous hotel, this one is more recommended for the living experience. The standard room is clean and spacious, the air conditioning is good, there is no dripping or leakage, and the ventilation is good. The service is warm. There are more breakfast options, which is better than other hotels of the same price (higher) in the surrounding area. The hotel is equipped with a swimming pool and free Wi-Fi. The location is close to the seaside, and the scenery is pleasant when strolling along the seaside boulevard in the evening. There are also many restaurants, cafes, and grocery stores around the hotel, just one block away, and you can walk there. You can take a taxi to the old city, and there are also stops nearby.

Too old, the facilities need to be updated

The service attitude is very good and any problems will be solved. I helped solve the several problems with surfing the Internet. The breakfast is very rich, especially the various freshly squeezed juices 🍹. The location is very good, just around the corner is the seaside, perfect for watching the sunset. like!

The surrounding environment is not good and the expectations are too high, but the breakfast is too disappointing. There is almost no choice except juice and small bread every day. There are also many flies, but the staff are always talking and laughing, which is a bit speechless.

The location is three to five minutes walk from the coast. The bar outside the hotel is very cozy and comfortable, and the restaurant inside is also good. There are almost no shops around, maybe the environment does not allow it! Take a taxi for five to ten minutes to get to the central seaside hotel.

The room was very old, poor breakfast, pool under renovation, paid internet, broken plumbing. To stop for 1-2 days you can be patient

Well, it's a pretty crappy hotel. The toilet broke, fortunately it was not critical. Rubber food like everywhere else in Cuba. Very long wait for your included dinner. Vedolo is a good area in my opinion. The center is 10 minutes by taxi. They make delicious coffee. There are plenty of towels. Yes!!! Dogs bark at night! All night long . Every night … Number cards are regularly demagnetized every day.

It so happened that in a short time I stayed at the hotel twice, so I am writing two reviews in one day. In general, the hotel is truly wonderful - everything is well built, beautiful, comfortable and stylish (the hotel has been open since 1929 and, in general, has retained its style with a few exceptions). Initially, they worked on it thoroughly, and the result did not disappoint - truly good things do not lose their class with age, but, on the contrary, acquire additional dignity, like cognac or aged rum). The attitude of the staff - sincere and caring - adds to the sensations (or rather, elevates them to a degree). Met guests here who always stay at this hotel when they come to Havana. Apparently I will be such a person now))

Classic hotel, very good, excellent service, and a great breakfast.

Great location, nice hotel, delicious breakfast and very friendly staff

The facilities are slightly older, the service is good, and it is convenient to travel. The local name is Hotel Presidente. You can tell the driver this name when taking a taxi to the hotel. There is a City tour bus stop 5 meters outside the hotel. For 10$ a day, you can go to all the major attractions in the city. The front desk can ask for an Internet card according to the number of people (1 card for 1 hour per person), or you can get the right to use wifi for a longer period of time (12 hours each time). Very useful when Cuba is disconnected. There are always a bunch of taxis waiting outside the hotel, so don't be afraid that you won't be able to get a taxi. When you go to the airport, you can ask the front desk to communicate with the taxi driver to prevent the driver from asking for prices. It usually costs 25-30 USD to go to the airport.

A beautiful hotel in the 50's style with excellent service and very nice and friendly staff. The location is also excellent as everything can be reached in a few minutes