To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.7
Cleanliness4.5
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All Reviews(36)
Positive reviews(34)
Reviews with photos/video(7)
Clean and tidy(10)
Great service(8)
Awesome stay(7)
Negative reviews(2)
Earnest Seow
Discount Double Room
Stayed in Jun 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jun 13, 2024
One of the most cost effective options in Heihe. Excellent location near the river and main shopping street. Clean enough for the price I paid. Very satisfied.
Nattapong
Discount Double Room
Stayed in Apr 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Apr 15, 2024
Good service, arrive before 7:30 a.m., there are rooms available, staff will let you stay, not far from Tak bus/flight station.
Original TextTranslated by Google
Response from Property: Thank you for the positive comments from Thai customers and welcome you to visit Heihe again next time
Guest User
Discount Standard Room
Stayed in Jan 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Feb 2, 2024
I liked the hotel, its location, and the friendliness of the staff. This is my second time staying there. Thank you
Original TextTranslated by Google
6/8
Response from Property: Thank you to the old Russian customers for recognizing our store. Thank you very much for your 5-star praise, Ulla
Guest User
Discount Standard Room
Stayed in May 2024
Friends
2 review
5.0/5
Outstanding
Posted on May 22, 2024
My friend and I booked a double room, we really liked it, it was clean, cozy and the location was convenient, close to a pedestrian street, shopping centers, embankment
Original TextTranslated by Google
Response from Property: Thank you foreign friends for your good comments. I feel honored to be able to provide you with accommodation during your trip in China. Welcome to visit China next time.
Guest User
Family Room
Stayed in Jan 2024
Family
1 review
3.0/5
Posted on Feb 8, 2024
The location is good, but I didn't like the hotel itself at all. Dirt, although they clean it, very cold room, we slept in clothes and under 2-3 blankets.
Inside, right on the floors, it smells of cigarettes, it is stated that there are Russian channels, but there are none. The air conditioner doesn't work. We wanted to turn it on for warm air, but it didn’t turn on at all. It blows terribly from all the windows.
100% won't be back.
The only plus is the very nice and friendly girl at the reception. That's all.
Original TextTranslated by Google
Response from Property: Thank you for your review. I am sorry for not being satisfied with you because the room you booked is too big and the time of your stay is also the coldest few days of the year. Heihe heating is generally not hot this year. I heard that it is the same every year. There are 4 furnaces burning, but only 3 furnaces are turned on this year, so it’s not hot this year. Every winter, the windows in the room have to be opened during the day. I’m really sorry.
Anonymous User
Discount Standard Room
Stayed in Jul 2022
Solo travelers
12 review
3.2/5
Posted on Jul 11, 2022
The unstable water pressure on the fifth floor is particularly scary. The downstairs is very noisy. There is a 100 deposit
Original TextTranslated by Google
Response from Property: It is our fault if you are not satisfied
Guest User
Discount Standard Room
Stayed in Jul 2021
Friends
2 review
5.0/5
Outstanding
Posted on Jul 25, 2021
Very good, service attitude is also very good, the air conditioner is new
Original TextTranslated by Google
Response from Property: Thank you for your evaluation, we are happy if you are satisfied