Hillingdon Hotels with Airport pickup service

The location of the place is really good like 10 minutes from the airport, very convenient, check in was really fast and staff seemed nice the room was okay did find some stains on one of the cushions which wasn't great and the remote was dirty too.The bed was fine and comfy enough but could hear the person next door very clearly which was the best too. The bathroom was nice and clean with shower being good too, so overall I say it's good enough but only if you can find a cheap price for it.

To here because of catching the flight after checking out from the uni student hall. The hotel is close to Terminal 4 of Heathrow Airport and the instructions for going to the hotel are clear, just about 5 minutes from the terminal exit near Heathrow Terminal 4. Go upstairs via the lift to the level written 'hotel'. The staff is very nice and they allow me to check in at about 12PM which is normally after 14PM without any charges. The staff is friendly and willing to solve problems. The room I got is really nice and see no dust or trash in the room. The bed is nicely tidy and all the devices in the room like tv, clothes iron and its desk, dryer, etc. The free breakfast included for all guests is not very impressive but fair enough. It's a buffet and it had bread, beans, bacon, sausage, etc, just a classic all-day breakfast you can get in the UK. The check out process is simple, just drop the card into the box named Check Out and you can freely leave.

Mercure London Heathrow - Saturday 19th November 2022 - 15:15 Entrance is on street level door and has automatic doors. On arrival there was a coach party queuing and the queue went out the main door. I joined that queue and eventually checked in approximately 20 minutes after I joined the queue. The male receptionist seemed flustered and the female receptionist didn’t seem to be doing much. I’ve checked into other hotels where I have been part of a coach group and they normally make us all stand to one side and then call individuals/ couple over to check in; that way when other guest arrive at least one of the receptionist can switch to the new guest and then they don’t have to join a long queue and be inconvenienced. Our room was on the ground floor but I did see lifts. Room: The usual things like a hairdryer, iron in the wardrobe, fridge and safe in a cupboard and on top of the cabinet was the coffee/ tea facilities but no spoons to stir your drinks. Big TV - there seem to be a decent amount of channels my only issue was the back of the control was missing so you had to jiggle the batteries to get it to work; I took a photo just in case they try to charge me for damage. Bed was comfy, pillows were ok. There is a lamp and spotlight either side of the bed. The switch on the wall by the bed operates the main light, you switch the lamp/ spotlight off using two black buttons under the arm of the lamp; not an obvious way to control the light. A desk with lamp and phone, quite handy if you have some work to do. Bathroom: Floors a bit weird, it looks like they have stuck some Christmas paper over the original tiles to cover something up, poor workmanship, looks cheap, not a good look. Usual towels and shampoos and things; I was going to use the bath mat in the shower but when I saw how dirty and stained it was I didn’t bother. The sealant around the sink and bath taps needs redoing and there is rust around the bathroom taps. Toilet handle is a bit loose and it took 3 attempts to get it to flush. Parking: There are two levels to the parking, I drove into the top level, very tight parking and for a hotel of this size there isn’t enough spaces. I informed the reception I’d parked my car and was informed of the £16 charge for 24 hours. I paid my fee and entered my registration on a system. Bar: Small bar but plenty of seating. We asked a member of staff at what time the bar closed and we were told last orders were at 22:45 which would imply if you went to the bar at this time you could still get a drink. At 22:40 they were cashing up the till. Initially when you walk in the room it looks really nice but then you notice the faults. This morning I went to get something from the car and as I walked through reception you could see the tables from last night hadn’t been cleared as they still had glasses on tables from last night. Overall it was average, initially the room looked lovely but on closer inspection it needs a revamp and att

A convenient hotel if you’re going to catch a flight. Service is excellent, helpful, and very friendly staff. We get upgraded for free to executive room.

2nd time we've stayed here the night before a flight and overall very satisfied. The rooms are clean and well equipped and the beds are large and very comfortable. Less than 10 minutes by Uber to T3 and very short walk away from a decent pub. Only complaint is that we parked outside the entrance briefly while we checked in and got lumped with a £5 parking fee which is not made clear by any signs. We tried to question this at the desk but the staff's first language was not English and they didn't understand our query.

I loved my stay here. Perfect if you're heading to the airport first thing in the morning. So close to the airport bus, got there within 15 mins. There was also a free breakfast before I left. Overall great stay!

We express our gratitude to the staff of the hotel. I would like to note that everyone is very friendly and polite, so an atmosphere of good rest and good mood is created, we hope to come again! Many thanks to everyone!

Actually had stayed at the other Ibis further down the same road, the room was bigger and the alcohol was far more reasonable in price. The staff seemed more interested in chatting with their colleagues than helping me check in, I had left them earlier and just wanted to check in to my room. Very frustrating having a poster with a pint and a pizza, and then when I asked for it, we are not doing it... Check out lady this morning was delightful.

I stayed this time before my flight from Heathrow T5. I have fallen in love with the character of this hotel as it really is a very good value. A little dated but I love that about it and it's positioning is amazing for plane spotters. You have everything you need and this time a couple of shortbread biscuits in the room with the tea/coffee selection. Thank you Thistle especially Parik and Mechell and the lovely cleaner who is always outside brushing up the fallen leaves when I see her! I will be back.

It is a nice property. I think in summer it would be especially nice. I arrived and left in dark hours. Room was nice . Bedding and amenities were good. Tea and coffee in room. Hair dryer fan and ironing board in cupboard. The breakfast was very good. Cereal, juice, tea and coffee , fresh fruit and cooked breakfast. Only one thing which was a let down was cleanniness in communal areas. Especially in restaurant , carpet with bits on it and floor that looks in need of mopping was a put off. It is a simple fix . I would stay again.