Passport37269979907
August 20, 2023
Stayed with 2 rooms for 3 days, 2 nights which included a pet too. Overall a good experience as a homestay which included good food, good ambience, a great palace, good clean swimming pool & lot of pet-friendliness. Good service quality & very friendly staff. The royal family does pay personal attention to the guest comfort & services. On the areas of improvement side – Better hygiene in rooms/bathrooms (Found cobwebs in corners), better toiletries (They don’t cost much), On time access to meals (8 PM dinner opened at 842 PM – I was staying with senior citizens who sleep at 9 PM!), Getting fresh towels was a challenge (Day 2 towels I got in the evening after 3 follow-ups – they were to come from the laundry), No mineral water in room (Jug water with RO is fine but the jug wasn’t clean enough to live up to my confidence, I want to save plastic too!) Overall, a great property with superb potential to be among the top heritage stays in the country if the finer details are looked into to compete with the big brands like Tree of Life or other such heritage palaces.