Hongde
November 26, 2024
The hotel is far from what I saw in the photos posted on trip. When I checked in, I saw the refrigerator leaking water, wetting the floor. The staff took a towel to wipe it up, but it was not significant and the water continued to drip. At 5pm, I went to take a shower and discovered that there were no towels in the room. I called the reception and was told that the towels had been washed and had not yet arrived. Next to that, the room's hygiene was extremely bad. Next to the bed, there was a small area where the previous guest had left trash after eating and drinking and had not been cleaned. I thought it would be fine for just one night. Plus, the soft blanket had an unpleasant musty smell. It was a truly terrible experience staying here.
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