Silverland May Hotel

Silverland May Hotel Reviews

Silverland May Hotel

28 - 30 Thi Sách, St, District 1, Ho Chi Minh City, VietnamView Hotel Details
Silverland May Hotel
Silverland May HotelSilverland May HotelSilverland May Hotel
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Silverland May Hotel Guest Reviews

4.4/5
Very Good
314 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.4
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All reviews(314)
Positive reviews(302)
Reviews with photos/video(91)
Friendly owner(114)
Great location(76)
Delicious breakfast(38)
Great swimming pool(34)
Excellent afternoon tea(20)
Easy to get around(15)
Average sound insulation(13)
Stayed multiple times(6)
Negative reviews(12)
Zel Chong
Narra Twin No Window
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
FREE ROOM UPGRADE AND EARLY CHECK-IN! I booked a total of 4 nights in two separate bookings as Trip.com had promo codes. I booked Deluxe Twin room and only found out that this room had no windows (they changed the room name to Narra no windows a few days before my check-in date), and I was sad that I could not cancel the booking as it was prepaid. To my surprise, they upgraded my room to Premier Twin room (with windows) for free when I checked in, without me even asking! I have been to ho chi minh 4 times now and this was the best stay I had experienced in ho chi minh. I always researched the hotels by reading all the reviews before finally booking one, and I am really glad I booked Silverland May Hotel!! Pros: - Early check-in at 12+pm (usual check-in 3pm) - No language barrier with the staff (all staff understood English pretty well) - Buffet breakfast had at least 2 variations, they also have a separate menu offering food choices off the normal buffet spread (you can ask them for it) (best choices: almond croissants & ham, egg and cheese sandwich) - Hotel Spa is a MUST TRY. I tried it and did not go for outside spas that I had planned to go. Went to the hotel spa and did 3 services in 2 days! (1) Relaxing Package costing 1,200,000 VND (2hrs): Swedish massage, Body scrub (exfoliate with himalayan salt), Body wrap (nourish in oat & milk i believe) (2) Facial spa costing 900,000 VND (~45min): Mild exfoliation and nourishment (my face felt super clean and brightened a lot after the spa! would do it again if i could) (3) Hotstone massage costing 800,000 VND (1hr): just wanted to try a different kind of massage but I still prefer the swedish massage (the heat of the hotstones was out of my comfort zone haha) - The hotel restaurant / cafe / in-room dining food choices were good too: best was the Beef Phó, it had more ingredients than phó selling outside. We went to the hotel cafe and was surprisingly offered 50% off our cakes so of course we had to order! The cafe offers the same food menu that the hotel restaurant offers, they will cook it and serve it to you if you are sitting in the cafe at Level G. - Free afternoon tea (but I missed all four days of the tea session so no comments) - Rooftop pool was very pretty and chill. Cons: - The quality of the tissue in the hotel rooms are bad. So thin and filmsy (2-ply). I bought my own 3-ply tissue and did not use the tissue in the rooms at all. - Could have offered disposable bedroom slippers which would be more hygienic. - Water pressure was not very strong, had to stand so close to the showerhead.
6/8
Guest User
Narra Double
Stayed in Oct 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 13, 2024
Very good experience. Nice location, clean and comfortable room. Especially all the staff serve you with friends and warm. Will definitely come back again if i visit ho chi minh.
Guest User
Narra Double
Stayed in Aug 2024
Couples
2 review
4.5/5
Great
Posted on Sep 13, 2024
This is the only hotel I stayed in HCMC that requires late check-in at 3 PM, but not offers late checkouts (at least when I asked at front desk they said No) Doormen are really helpful reaching out to hold me an umbrella when saw me returning in the rain from distance. Room is ok in general, would be a bit better at this price tho. Rooftop bar is beside the swimming pool which is nice and hammock to take a rest by the pool.
Prachi Newtia
Bougainvillaea Signature
Stayed in Jun 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 2, 2024
I had an amazing experience at this property. Very good location, clean rooms and excellent service. They provided us customised breakfast options as well. Will book again
thuRAruthie
Narra Double
Stayed in Jun 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jun 6, 2024
The staff are so welcoming,kind & helpful! The location is near famous tourist spots, near a lot of food stalls/restaurants/spas/ATM and market. The service was excellent,I love it! I love the room & the toilet/bathroom is so lovely! The foods were good! I enjoyed having my tea time in the hotel :) I love the massage as well! 🌟🌟🌟🌟🌟 I would love to come back in your hotel in the future ❤️🫰🏻
Mariane Claire Lazareto
The Suite
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Location: Near to most tourist spots, lots of food options around Ambiance/Facilities: Facilities: Huge pool, fully equipped fitness gym, sauna, steam room Rooms: Rooms and bathrooms are clean and spacious. Daily Housekeeping. They also provide free bottled water, coffee, tea, and fruits! Restaurant: Our booking included daily breakfast. Great tasting foods with lots of choices. We were surprised that we also had free afternoon meals! Staff: Super accommodating staffs! Avg. Price per Person - ₱3330/night Rating - 5/5
6/14
Response from Property: Silverland Mây Xin Chào.Great day!Thank you so much for including Silverland MÂY Hotel in your recent trip to Saigon.We are absolutely delighted to see that you were enjoy your stay, and it will be great pleasure to share your comments with the team.We always strive everyday to ensure that our guests get the highest standard of service possible in the hotel industry.Thank you for your kind words and looking forward to welcome you back with us in the near future.Sincerely,Silverland MÂY @ your serviceHotline 0911 038 603 ( Zalo / Viber / WhatsApp )
Mario Contle
Bougainvillaea Signature
Stayed in Oct 2024
Couples
10 review
4.7/5
Amazing
Posted on Oct 10, 2024
Great Location, close to everything. Room noise isolation could be better but the terrace pool is a great feature.
DanDan1969
Bougainvillaea Signature
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 28, 2024
signature room is very good,and hotel staffs are kind and nice,also step out hotel one or two street you can find many food shop
Response from Property: Xin chào DanDan1969,Thank you for your kind feedback! We're delighted to hear that you enjoyed your stay in our Signature Room and found our staff to be kind and friendly. It's great to know that our location was convenient for you, with many food shops just a short walk away.We hope to welcome you back to Silverland Mây Hotel soon for another wonderful stay!Best Regards,Calvin ChâuHotel Operations Manager
Guest User
Narra Twin No Window
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Great hotel! Centrally located, lovely pool and fantastic breakfast. Recommend.
Response from Property: Silverland Mây Xin Chào.Great day!Thank you so much for including Silverland MÂY Hotel in your recent trip to Saigon.We are absolutely delighted to see that you were enjoy your stay, and it will be great pleasure to share your comments with the team.We always strive everyday to ensure that our guests get the highest standard of service possible in the hotel industry.Thank you for your kind words and looking forward to welcome you back with us in the near future.Sincerely,Silverland MÂY @ your serviceHotline 0911 038 603 ( Zalo / Viber / WhatsApp )
F.Y.
Bougainvillaea Signature
Stayed in Aug 2024
Couples
17 review
5.0/5
Outstanding
Posted on Aug 26, 2024
We had a very good experience at this hotel which I highly recommend. We were welcomed warmly by Tran who took great care of us throughout our stay: a big thanks to her for her kindness and professionalism.
Guest User
Cassia Double Or Twin
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
Really enjoyed my stay at the hotel. The service of the hotel staff were remarkably welcoming and hospitable. Really one of the best and most friendly staff I’ve met when travelling. The amenities and food were great too :) would come again
Response from Property: Xin chào,Thank you for your lovely feedback! We're thrilled to hear that you had such an enjoyable stay at Silverland Mây Hotel. Our team takes great pride in providing welcoming and hospitable service, and it’s wonderful to know they made such a positive impression on you.We’re also glad to hear that you appreciated our amenities and food. It's always our aim to ensure every guest has a comfortable and memorable experience. We would be delighted to welcome you back on your next visit!Best Regards,Calvin ChâuHotel Operations Manager
Londeka Sithembile
Cassia Double Or Twin
Stayed in Jan 2024
Solo travelers
6 review
4.2/5
Very Good
Posted on Feb 4, 2024
The staff at this villa are absolutely amazing. They did everything to make my stay comfortable. however I noticed the fruit was either ripe or the watermelon was always off the whole duration of my stay. Had two days of wifi issues and the toilet was hard to flush. If you’re not use to heat this isn’t a good option for you. I enjoyed the facilities but the does don’t ceil shut and the roof is high too. Making it extremely hard to stay cool. I truly struggled with the heat and I’m from Africa so I’m use to heat. Maybe booking for two nights is okay it’s still a good choice depending of your priorities l.
Response from Property: Dear Londeka Sithembile ,Thank you for sharing your recent experience at Silverland Mây Hotel. We genuinely appreciate your feedback as we are committed to maintain the highest standards of service; while we regret to hear about your concerns, please know that we take all reviews seriously and consider them to ensure the overall experience for our guests in their stay. Our aim is to provide accurate and fair assessments of the service standards we have established.Your feedback is valuable to us, and we hope to have the opportunity to exceed your expectations in the future. Please do not hesitate to contact us if you have any further comments or suggestions.Warm regards,Silverland MÂY @ Your Service
Anonymous User
Bougainvillaea Signature
Stayed in Feb 2024
Couples
3 review
4.5/5
Great
Posted on Feb 18, 2024
The service was nice The staffs are very helpful Located right at central HCM city
Response from Property: Silverland Mây Xin Chào.Great day!Thank you so much for including Silverland MÂY Hotel in your recent trip to Saigon.We are absolutely delighted to see that you were enjoy your stay, and it will be great pleasure to share your comments with the team.We always strive everyday to ensure that our guests get the highest standard of service possible in the hotel industry.Thank you for your kind words and looking forward to welcome you back with us in the near future.Sincerely,Silverland MÂY @ your service
nadia
Narra Double
Stayed in Jul 2024
Solo travelers
1 review
3.7/5
Posted on Aug 14, 2024
I recently stayed at the Silverland May Hotel. Overall, I had a good experience. However, I did feel that the room and bathroom could have been cleaned more thoroughly. It's like they wipe the surfaces but not deep clean the edges, corners, and hard to reach places.
Response from Property: Xin chào Nadia! Thank you for sharing your experience at Silverland Mây Hotel. We're glad to hear that you had a good overall experience. We truly appreciate your feedback regarding the cleaning standards in your room and bathroom. Your comments are invaluable, and we will ensure they are addressed with our housekeeping team to enhance our guests' comfort and satisfaction. We hope to welcome you back for an even better stay in the future!Calvin Chau - Hotel Operations Manager
Winnie
Narra Double
Stayed in Dec 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The staff were all very lovely and helpful. Room was spacious and bed was huge! Location is brilliant too. There’s pool at the top of the hotel but I didn’t get to try the pool. Overall Absolutely love my stay here.
Response from Property: Silverland Mây Xin Chào.Great day!Thank you so much for including Silverland MÂY Hotel in your recent trip to Saigon.We are absolutely delighted to see that you were enjoy your stay, and it will be great pleasure to share your comments with the team.We always strive everyday to ensure that our guests get the highest standard of service possible in the hotel industry.Thank you for your kind words and looking forward to welcome you back with us in the near future.Sincerely,Silverland MÂY @ your service