Regal Airport Hotel

Regal Airport Hotel Reviews

Regal Airport Hotel

No.9 Cheong Tat Road, HK International Airport, Chek Lap Kok, Islands District, Hong Kong, ChinaView Hotel Details
Regal Airport Hotel
Regal Airport HotelRegal Airport HotelRegal Airport Hotel
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Regal Airport Hotel Guest Reviews

4.2/5
Very Good
4855 review
Verified reviews
Location4.4
Amenities4.0
Service4.2
Cleanliness4.2
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All reviews(4855)
Positive reviews(4433)
Reviews with photos/video(615)
Close to airport(889)
Easy to get around(837)
Convenient location(792)
Large rooms(221)
Strange smell in room(120)
Friendly front desk staff(103)
Offers pick-up/drop-offs(31)
Great swimming pool(19)
Negative reviews(422)
Guest User
Superior Room
Stayed in Sep 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Sep 4, 2024
They are so fast and efficient! I was allowed to check in at 9:40AM because my room was ready. I had left my large luggage there 5 days prior to my booking so it made it easier to get around Hong Kong. They even helped me to my room. Everything took less than 10 minutes so I was able to make the free shuttle to the subway station at 10:00AM. Erika was at the front desk and she helped me the day I checked in and checked out. Alex helped with my luggage both days as well. They are both so nice! Here is a picture of the free shuttle schedule that takes you too and from Tung Chung subway station. Also Disney was small but fun. The projections on the castle are much better than USA Disneyland and Disney World. Don’t forget to use the Disneyland app to get your pass for Playhouse in the Woods as soon as you get through the main gates at Disneyland.
Response from Property: Dear Guest,Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about our hotel location and having an enjoyable stay at our hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We will be most honored if we could once again be of service to you on your next visit. Yours sincerelyBenny WanDirector of Front Office
Horace0325
Superior Room
Stayed in Aug 2024
Travel with friends
15 review
5.0/5
Outstanding
Posted on Aug 30, 2024
I recently stayed at the Regal Airport Hotel, and it was an outstanding experience! The location is incredibly convenient, just a short walk from the airport terminal, which made my travel so much easier. The staff were welcoming and attentive, ensuring that all my needs were met. The room was spacious, clean, and well-equipped with modern amenities, providing a perfect retreat after a long journey. I especially enjoyed the on-site dining options; the food was delicious and offered a great variety. Overall, I highly recommend the Regal Airport Hotel to anyone looking for comfort and convenience during their travels!"
Response from Property: Dear Guest,It was an encouraging review and really made our day! THANK YOU. We will be delighted to welcome you back to our hotel very soon!With warm regards from the Asia's Most Exciting City! Yours sincerelyBenny WanDirector of Front Office
Guest User
Superior Room
Stayed in Aug 2024
Couples
22 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Highly recommended. Rooms are clean. The same building with airport. You can take a bus to downtown or free shuttle bus to subway station with malls around subway station.
6/7
Response from Property: Dear Guest,Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about our hotel location / having an enjoyable stay at our hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We will be most honored if we could once again be of service to you on your next visit.With warm regards from the Asia's Most Exciting City! Yours sincerelyBenny WanDirector of Front Office
Guest User
Superior Room
Stayed in Aug 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 8, 2024
You don't even need to get out of the airport to enter the hotel which is very nice since you remain in buildings with AC. 😁 I really liked the calm and relaxing atmosphere when entering the hall, though it was already around 9/10PM so there weren't much people around. I only stayed one night since I had an early flight the next morning and I didn't try any restaurants but there were a few choices and some of them close only around midnight. The proximity with the airport is perfect when you have to check out like me around 4AM, you can sleep a bit longer.
Response from Property: Dear Guest,Greetings from the Regal Airport Hotel! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Regal Airport Hotel.With warm regards from the Asia's Most Exciting City! Yours sincerelyBenny WanDirector of Front Office
Sehoon Park
Superior Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The indoor pool was closed and not operative at the moment, which was a bit unfortunate. Other parts were perfect to me. I enjoyed.
Response from Property: Dear Guest,Thank you so much for sharing your stay review with us. Your kind words regarding the hotel is warmly received. Your positive feedback will act as encouragement for the staff to go that extra mile. Thank you again for your valuable comments.Yours sincerelyBenny WanDirector of Front Office
Anonymous User
Superior Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 9, 2024
This hotel is at the HK airport, that is very convenient. One thing that I didn’t like about is the hotel is a no smoking hotel, but I smelled the cigarette smoke in the aisle and in the room. I didn’t like this experience.
Response from Property: Dear GuestThank you for your email and thank you for staying with us. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We sincerely apologize for the inconvenience you have encountered with the smell in your guestroom. Rest assured that we have placed great priority on the point you raised, and that our team has taken the necessary action to ensure that the smell is rectified immediately.We would be most honoured if we could once again be of service to you on your next visit. Thank you very much and we look forward to having you back at the Regal Airport Hotel.Yours sincerelyBenny WanDirector of Front Office
Anonymous User
Family Quadruple Room
Stayed in Jun 2024
Family
52 review
4.5/5
Great
Posted on Jun 23, 2024
Superb location if you are only staying in Hong Kong for one night. Comfy bed. Has bathtub. Family-friendly. Easy stay.
Response from Property: Dear Guest,Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!With warm regards from the Asia's Most Exciting City!Yours sincerelyBenny WanDirector of Front Office
Bludgeon Riffola
Superior Room
Stayed in May 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on May 29, 2024
I like the Regal for its convenience. HKIA has good food n practically find what u need there. Only thing they are lacking amenities in the bathroom. No shampoo or soap. It’s right at the airport. Don’t need to ride a shuttle. Service is excellent.
Response from Property: Dear Guest,It was an encouraging review and really made our day! THANK YOU. We will be delighted to welcome you back to our hotel very soon!With warm regards from the Asia's Most Exciting City! Yours sincerelyBenny WanDirector of Front Office
Guest User
Superior Room
Stayed in Jun 2024
Family
11 review
4.7/5
Amazing
Posted on Jun 10, 2024
It’s very convenient. If your arrival time is at the midnight. This is the best choice.
Response from Property: Dear Guest,Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about our hotel location. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We will be most honored if we could once again be of service to you on your next visit. Yours sincerelyBenny WanDirector of Front Office
Guest User
Superior Room
Stayed in Apr 2024
Couples
20 review
5.0/5
Outstanding
Posted on May 2, 2024
Great hotel for a night layover in HK. Walking distance within the airport. Easy to find and check-in. Room was spacious with a tub. Comfortable bed for a good nights rest.
Response from Property: Dear Guest,Greetings from the Regal Airport Hotel! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Regal Airport Hotel.Yours sincerelyBenny WanDirector of Front Office
MDJ30
Superior Room
Stayed in Apr 2024
Solo travelers
10 review
4.5/5
Great
Posted on May 7, 2024
This hotel is perfect for a layover. It is attached to the terminal and therefore very convenient. The room itself is fine, the beds were comfortable and with a nice view on the airport.
Response from Property: Dear Guest,Thank you so much for the amazing review! We will be delighted to welcome you back to our hotel very soon!With warm regards from the Asia's Most Exciting City!Yours sincerelyBenny WanDirector of Front Office
Apol of your eye
Family Quadruple Room
Stayed in Apr 2024
Family
3 review
3.5/5
Posted on Apr 25, 2024
During our stays y at the hotel it wasn’t the way as i was expecting. I was with our 5 old kid who has autism spectrum and kind of hyper., but the built in table has a pointed edge and one wrong move , it can cause injury. I like to praise the FO for giving us the room even if we ate ahead of time before the check in time and for my request of LCO. Accessible to Airport 5 minutes walk . Over all satisfied guaranteed 😊👌
YS2233
Superior Room
Stayed in Apr 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Apr 21, 2024
1 of the best hotel near airport. Much better than regala skycity. Connecting to airport terminal, super convenient. 5 mins walking distance to airport.
Guest User
Superior Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The room is good and service is good.
Response from Property: Dear Guest,Greetings from the Regal Airport Hotel! We are delighted to receive your kind words about having an enjoyable stay at our hotel. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We will be most honored if we could once again be of service to you on your next visit. Yours sincerelyBenny WanDirector of Front Office
Thomas Reed
Superior Room
Stayed in Sep 2024
Business travelers
7 review
4.5/5
Great
Posted on Sep 8, 2024
Very convenient. Less than a 5 minutes walk to T1. They let me check in early which was wonderful.
Response from Property: Dear Guest,Greetings from the Regal Airport Hotel! Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to serve you better. We are delighted to learn that you enjoyed our hotel location and your service experiencewith our associates. We strongly believe that our associates are our greatest asset, and we are indeed proud of them. We will be more than happy to share your kind comments with the team, as we are sure they will be most appreciative of your compliments.We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at the Regal Airport Hotel.Yours sincerelyBenny WanDirector of Front Office