Find Winston Salem Hotels With Hot Tub

There is a new Marriott hotel in downtown Winston-Salem, NC - the Courtyard by Marriott. Because it is new, the facilities are clean, modern, and in great shape. The bedroom is pretty spacious, and the beds were very comfortable. A two queen bed room had four, comfortable pillows for each bed. There is a Keurig coffee maker and a min-fridge in the room. The decor is attractive. Bathroom was very clean, which one would expect. The TV was large screen and HBO was included. If you have password access to Prime and Netflix, those are available as well. There is a small bar in the lobby where you can get coffee and a breakfast in the morning or drinks from 5-10 pm. There is also a roof-top bar that was nice. Parking is inexpensive in a parking deck immediately adjacent. But, there are a couple of issues: (1) our room air conditioner had a loud pitched squeal every time it came on and the fan was noisy. We had to turn it off to sleep at night, but that worked because the temps here were mild. The carpet under the unit was soaked a bit. (2) I think the tub was too shallow to take a bath, but the shower was a good one, but why have a tub if it's too shallow for a bath. A walk-in shower would have been better; (3) while it is ”downtown”, it is not right downtown like the other Marriott. Expect a four block walk at the minimum to the where the core of downtown is located. Essentially, the basics are very good, but you won't be wowed by it. Still very worth the cost for a very nice room

Basically, the service is average. The air conditioner is too noisy.

Jay Arce at the Winston-Salem Marriott butcher and bull bar is amazing! He is so welcoming and remembers everyone’s name and favorite drink from the first time he meets them. You will not be disappointed if Jay is helping you out! Actually, the entire crew at that restaurant and the bar is amazing and super personable. Always excellent service.

Great location and we were able to walk everywhere we wanted to go. Near some great restaurants. Valet parking is $22. Breakfast was good. No free water bottles for silver members which is a disappointment. One of the elevators was very shaky and noisy and that was the one that opened every time except one. A family waiting with me refused to enter it because of the condition. The other elevator that I rode once was fine.

The staff was very courteous while we stayed here during a snow storm. Housekeeping, front desk staff and Nicole at the Bistro on Sunday night Jan. 16, have done a splendid job. We were very comfortable here and will stay here again. Judith Smith

What a great place, all the staff are so warm and welcoming and up for a laugh and a chat. Miss Pat in the dining room is an absolute sweetheart in every way. My daughter loved the waffle making machine and was shown how to use it to get optimal results and told where to buy one. I understand some people stay her on business for weeks on end. I can see why, it has everything you need. For us, as a British family coming to the States for some famous Southern hospitality, this provided us with the perfect example. Thank you. :)

I booked this hotel because I'm a sucker for older buildings with Art Deco architecture. When I walked into the lobby, i was pleased...it appeared to have delivered in that department. The gold elevators, the floors, the fixtures were all exactly what I was looking for. Sadly, once we got up to our room, the charm of the hotel ended with a thud. The room was dark. We fumbled for the light switch, and a single low-watt lightbulb flickered on by the bed. The rest of the stay, I tried to get some kind of illumination (other than the flashlight on my phone) but was thwarted at every attempt. The floor lamp's bulb was burnt out. Other switches did nothing. The curtains were impossible to budge or even reach. It felt like we were in a cave...a cave with dated carpeting and beat up furniture. It's sad, because this building could be such an amazing hotel if they put a little love and design into the rooms. We ate at the restaurant downstairs for dinner and it was pretty good. Over all, however, I say thumbs down. Kimpton, I thought you guys would do better than this!

I asked to have the general manager call me. Still waiting. So I'm posting. On Friday June 9 I left my room around 8 a.m. I returned around 7:05 p m. TO FIND MY DOOR PROPPED OPEN. How long it was like that, who knows??? I immediately CALLED the hotel while standing in front of my PROPPED OPEN DOOR. IT RANG FOR OVER 20 MINUTES. I them closed my door and proceeded down to the front desk, phone still ringing the front desk. I stood there for ANOTHER 5 MINUTES and the front desk representative finally came back, with her cell phone in hang. I asked her to call the manager. She said she didn't have his number. I said ” I'm certain if the hotel was in fire you would call him. So you do have his number.' I made her go up with me to check out the room. She did make the comment ”well the door is closed”. I said, no kidding. I wasn't going to leave it open any longer!! When I checked in on Thursday and went to iron my clothes, I found my iron smashed in a bunch of pieces. I walked down to the front desk to get a new one. The lady said she'd bring a new one right up. So I went back to my room. 40 MINUTES LATER, still no iron. I went back downstairs, stood at the front desk and a minute later, that same lady walked out of the back room. ON HER PHONE. She asked how she could help. I said I'm still waiting for an iron. And she stated: oh, he didn't bring one up? I said I have no idea who HE was. I had a question for the lady at the front desk on Friday morning. She was standing there, I walked up, she ignored me for 30+seconds BECAUSE SHE WAS ON HER PHONE. The associates being ON THEIR PHONE is a big thing at this hotel. Maybe 'when the cat's away the mice will play”???

As a Diamond Elite member, I was disappointed in the lack of early check in for rewards members. When we approached the desk at approximately 1pm, The clerk was very abrupt and said ”Not Open yet” as she pointed to the check in policy sign. We left and returned at 4pm Outside of this very poor first impression, we had a decent stay. The highlight was the breakfast bar. This was a very welcome change and far better than the majority of the HIE I've stayed in. The breakfast staff was very friendly and motivated. Everything was much better quality than other locations. The Egg White Omelets, and thick bacon was a nice touch. Overall, clean, well-organized and always kept topped off with fresh food. The room was clean and comfortable. Actually, quite nice. One huge downside was the incredibly slow WIFI on 3rd floor. Speaking with other guests, they experienced the same thing. It was totally inadequate for anything less than email and basic word processing. Data, graphics slow to load and signal would often drop. This required you to log back in each time to the WIFI. Fortunately, this was a travel and not a workday. Great hotel while awaiting a flight or traveling, but I would call ahead to ensure there are no WIFI issues before booking for business.