Sunrise Royal Makadi Resort

Sunrise Royal Makadi Resort Reviews

Sunrise Royal Makadi Resort

KM 30 Safaga Hurghada Road, Hurghada, Red Sea Governorate, 84651, EgyptView Hotel Details
Sunrise Royal Makadi Resort
Sunrise Royal Makadi ResortSunrise Royal Makadi ResortSunrise Royal Makadi Resort
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Sunrise Royal Makadi Resort Guest Reviews

4.7/5
Amazing
47 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(47)
Positive reviews(46)
Reviews with photos/video(19)
Negative reviews(1)
Bogdan V.
Standard Room with Pool View Non smoking
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 11, 2024
the place is really nice, the food is incredible and the service is good as well. a lot of families with small children on the beach. they really know how to get the best service for you. I tried to extend the stay but the procedures are too tough, I had to buy it through an OTA.
6/8
Anni
Aqua Room Non Smoking
Stayed in Nov 2023
Family
1 review
5.0/5
Outstanding
Posted on Nov 11, 2023
I like all!!
Guest User
Family Room with Bunk Bed
Stayed in Feb 2024
Family
24 review
5.0/5
Outstanding
Posted on Mar 30, 2024
The hotel on the Red Sea has complete facilities, very suitable for families and children, and the service attitude is also very good. The transportation is a bit inconvenient. If you take a taxi online to go to the airport, you will only receive orders and then ask for a ridiculous price. You will have to pay at least three times the price.
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Huangxiaopenyou
Family Room with Bunk Bed
Stayed in Jan 2024
Family
15 review
5.0/5
Outstanding
Posted on Jan 28, 2024
It's very good for a pure vacation, all-inclusive, the restaurant tastes good, and the room is quite big. But a day trip to the sea will be relatively far. The Red Sea is a bit cold in winter, but better in summer.
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Benpaobanianqingren
Family Suite Pool View
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 15, 2024
I’m really happy that there are themed activities on Valentine’s Day
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joannakC187MI
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 20, 2024
Amazing hotel with a wonderful staff. Animation team was incredible and we had so much fun with Wego at aqua gym ! Food was very good and pool area very clean. We do recommend this hotel for everyone! We were celebrating both of our birthdays and they made it so special ! Romantic dinner at the beach is a must !
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
sue P
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Sep 17, 2024
Just arrived back from another great stay at this hotel. The staff are amazing in every department reception restaurant pool grounds room attendants bell boys and animation. Great to see sonic back and Kareem has a full team to many names to remember just some that stick in my mind Wiwi Gaza Tito your all amazing I would also like to mention Amro front of house manager who organised a birthday cake a day early as we were leaving a day before the birthday. Thank you to Sameh in the splash bar Ahamed for great food. Take care all
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
perlik d
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 10, 2024
I love coming back to Sunrise Royal Makadi Bay, the staff is perfect. I liked the most at the Felucca Seafood restaurant, it was a top gastronomic experience, the shrimp soup was excellent and everything. I visited the restaurant several times during my stay. I want to thank the restaurant manager Mr. Mostafa who made me visit the restaurant because he spoke so well about the fish and food in this restaurant that we had to try it, all the time Mr. Mostafa served us and took care of us and not only us but also about other clients of the restaurant. Perfect approach. Thank you and see you next time.
Response from Property: Dear Perlik, We would like to thank you for your nice compliment for SUNRISE Royal Makadi Resort –Select We are glad that you had a nice vacation with us. We wish you all the best and hope to welcome you soon again. With best regards, Hotel Management
Liz R
Stayed in Jul 2024
Couples
2.0/5
Posted on Jul 22, 2024
Unfortunately, on this occasion, this hotel is not as good looking at the photographs make it out to be. If you are expecting one of the nice large bedrooms as per the TUI website you may be disappointed. We have just returned from a week at this hotel and I can safely say that having visited Egypt over a dozen times, this is probably the second worst hotel we have ever stayed in (yes, there was one worse!) There were tiles cracked around the pool, the "adults" pool was next to where they played water polo so not really very relaxing and the "entertainment" was definitely directed towards families and children. The bedroom was dark like a cave and the shower definitely was a cave! The whole resort is generally in a poor state of disrepair and desperately needs an injection of cash to bring it up to standard. Then to top it all off, we got caught up in the IT outage issues which delayed our return flight by over 12 hours - not TUI's fault but lack of communication did not shower them in a good light either! Overall, for a week's holiday costing nearly £2,500 in a country we have visited over a dozen times, we felt let down and definitely did not get value for money.
Response from Property: Dear Ms. Liz, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Esraa H
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 24, 2024
Everything was perfect since we had arrived to the reception till we left the place We felt as we stayed at in our home everyone was friendly and helpful the place was very clean and we didn’t need to going out to get anything we had everything inside ❤️ The best experience ever , we will repeat it again thanks for everyone in this hotel ❤️
6/10
Response from Property: Dear 231esraah, Thank you for sharing your impressions about our resort! We hope to welcome you soon again.  With best regards, Hotel Management
deananddoris
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 27, 2024
The first thing that was said to us when we arrived was “Welcome Home” and at first we didn’t get why! A friend had recommended this hotel and it didn’t disappoint. From the greeting on arrival to leaving to head home, we could not fault this hotel. The hotel is immaculate as well as the grounds and beach. The staff are all friendly and eager to interact and even if their English is limited, communication was never an issue. We had great fun with many of them. The rooms:- we were in block 38. There are no lifts but level access if you are on the ground floor. The rooms were in a typical Egyptian style with white walls and brightly coloured paintwork and were clean and comfortable. Our room had plenty of storage, room safe, air con, tea and coffee making facilities, a fridge with water and soft drinks. Water replenished daily. Nice large shower (with good water pressure) and seating at fat end with handy pull out drying line for drying off swimming costumes. There was also lovely smelling, shower gel, shampoo and conditioner inside the cubicle, as well as hand wash and lotion by the sink. Also there’s a wall mounted hairdryer and lots of towels. Beds were really comfortable. We had a lovely balcony with table and two chairs, overlooking a water fountain and the rooms are set out as such that you don’t hear any of the neighbouring guests. Medhat (hope I spelt his name correctly) looked after our floor and our room needs. We would often have a chat with him and nothing was too much trouble. Food;- I can’t imagine anyone not being able to find something to eat here. The main buffet style restaurant Shahrzad offers a good range of food, all freshly prepared and constantly monitored and replenished. You would see chefs approaching guests to make sure they were happy with what was on offer. As well as the main restaurant, out on the terrace area is an outdoor kitchen which offers kofta and kebabs etc. Waiters are attentive and keep you supplied with drinks and again will check to make sure you are happy with everything. As well as the main restaurant there are other restaurants on site; vegetarian, Mexican, Italian, Asian, Mediterranean, steakhouse and Bedouin (Egyptian). There is also a seafood restaurant but that is at extra cost. Our favourite was the Mediterranean and the Bedouin. You can book the restaurant of your choice up to two days in advance (spending on availability) and this is done via touch screen monitors in the lobby area. The buffet restaurant is open for breakfast, lunch and dinner but there is also a pool bar offering drinks, snacks and lunch. Drinks. There are four bars on site. Sun Ray which is situated between the lobby and Shahrzad’s and the legend that is Ahmed and his team will look after you well. You can sit inside the bar or sit and people watch outside. There is also The Hub (opposite Reception) which is quieter and which also has a terrace over looking gardens. the Victoria Pub sports bar and of course th
Response from Property: Dear valued guest, The SUNRISE Royal Makadi Resort -Select- Team thanks you very much for these wonderful compliments. We are very pleased that we could meet your expectations and proud of your comments! We hope to welcome you once again in the nearest future at SUNRISE Royal Makadi Resort -Select and wish you all the best! Sunny regards, Hotel Management
MajaS1610
Stayed in Jun 2024
Travel with friends
5.0/5
Outstanding
Posted on Jun 16, 2024
wonderful beach with the best umbrellas, excellent service, hygiene at a high level and of course friendly staff. The hotel is ideal for families with children. For them, the recommendation is to stay in block 10 near the aqua park. The furniture in the rooms is a little older, but everything is extremely clean. All day entertainment. All recommendations for this wonderful hotel.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Maps22494573131
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jun 15, 2024
This hotel is amazing and the staff are the ones that make it great. From start to finish everything and everyone is catered for. Will continue to come back year after year. The food is good and there is no limit on the ala carte restaurants. I personally don’t drink alcohol so can’t comment on those. Honestly though this hotel (after 6 visits) is definitely my second home and the staff now feel like family ❤️
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Christopher J
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 9, 2024
Can't rate this hotel enough. Staff 5*. Facilities 5*. Food 5*. Cleanliness 5*. Location 5*. This hotel delivers it all, staff are so friendly and welcoming. Food options across the 9 restaurants are outstanding. Rooms are perfect and clean and well stocked daily. Pools are plentiful with enough loungers for everyone and well spaced. Beach is astounding with lovely facilities and amazing sea.
Response from Property: Dear Guest,  Thank you for the great review of our hotel! We are glad that you had a good time with us and hope to see you again soon.  Sincerely,
Bogdan N
Stayed in Jun 2024
Family
3.0/5
Posted on Jun 6, 2024
The rooms and bathrooms do not deserve 5 stars max 4, everything is old and needs renovation. The air conditions are so bad that it is difficult to sleep. The room service is great, but I have stayed in better hotels. The quad trip was a failure - quads WITHOUT BRAKES!! I do not recommend it.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,