El Karma Beach Resort & Aqua Park - Hurghada Reviews
El Karma Beach Resort & Aqua Park - Hurghada
El Gouna Road, 13 North Al Ahiaa, Hurghada, Red Sea Governorate, 84511, EgyptView Hotel Details
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El Karma Beach Resort & Aqua Park - Hurghada Guest Reviews
4/5
Very Good
48 review
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Location4.0
Amenities4.0
Service4.0
Cleanliness4.0
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Positive reviews(30)
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Negative reviews(17)
Guest User
Standard Room
Stayed in Jun 2024
Family
3 review
4.0/5
Very Good
Posted on Jun 30, 2024
Thank you
Chenyueer
Pool View Room
Stayed in Apr 2024
Family
21 review
5.0/5
Outstanding
Posted on May 2, 2024
Children have always liked Nubia Hotel. This is the third time I stayed at the hotel, but now it has changed its name. The water park is fun, but the price is expensive and the food is not as good as before.
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Anonymous User
Three-Bedroom Apartment With Pool View
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 6, 2024
The hotel is in a practical location in that it is very convenient for further trips to Cairo/Giza because you are the last to be picked up and the first to be brought back. This saves time and makes the trips more pleasant. The hotel is also conveniently located for trips to see the dolphins or diving trips. In the immediate vicinity to the north there is no adjacent hotel, which means more peace and quiet and an extra wild beach with corals. The bazaar in the city is about 12 km on a relatively straight route. One way by taxi costs 150 LA or 3 euros. It is probably cheaper, but I thought the price was good. (Prices should be agreed upon for all passengers before boarding.) The beach and piers to the excursion boats are good. A beautiful, mostly well-kept hotel and the rooms, at least the ones we got here, were also very large and well equipped. The aqua park (actually the reason why we booked this hotel) was not included, however. We had to pay extra for that (not cheap). Maybe this should be found out in advance and communicated more clearly, because for some people with hotel bookings this was included and for others it was not.
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Michael K
Stayed in Aug 2024
Couples
1.0/5
Posted on Aug 19, 2024
Save your money and find another hotel! this was unfortunately a waste of money. 1- same food no variety. Undercooked just overall terrible 2- out of 7 days 1 night had entertainment. 3- “beach view room” more like slide view room. 4- alcohol terrible every beer i had always from a open bottle and 9/10 would be the end of the bottle and warm. 5- me and my partner were ill by the 4th day from presumably the food. 6- spa people kept pestering us everyday some would make my partner feel uncomfortable 7- all inclusive yet had to pay for ice cream. 8- room was average even after paying a bit extra 9-staff would be biased and favourite people and reserve sun-beds so we ended up just going to the beach or wake up earlier and try and get a sun bed.
Response from Property: Dear valued guest, Greetings from Elkarma Aqua Beach Resort & Spa and thank you for your review details you have mentioned . We regret that your experience did not match the hundreds of satisfied repeat guests at our resort. We also regret that you did not report this to us during your stay so that we can provide the necessary assistance and follow up on the matter. However, please ensure that all your comments are forwarded to the hotel management for review and future improvement and that we truly care about welcoming you back to El Karma Aqua Beach Resort so that your impression of our resort changes. Best regards Management of El Karma Aqua Beach Resort
Compass50286704539
Stayed in Aug 2024
Family
4.0/5
Very Good
Posted on Aug 19, 2024
It's not the best but it is a good hotel. Especially the housekeeper Gamal, he is wonderful. He is hard working, very professional and decorate the bed with images made from the towel everytime he cleans the room. He makes you feel at home. The grill restaurant is good. It is sad that the hotel did not give free wifi.
Response from Property: Our Dear guest We are truly happy that you enjoyed your stay with us so much! and appreciate you amazing word to our staff We’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again very very soon! El Karma Aqua Beach Resort management.
mojopin1
Stayed in Jun 2024
Couples
4.0/5
Very Good
Posted on Jun 22, 2024
We spent 2 weeks at this great hotel, made better by the wonderful helpful friendly very busy staff. Room upgraded to sun in the morning left side, great extra king size bed and view of the main pool. Pool lifeguard made every day fun, Hosan is a star! Restaurant was interesting..... so many rude people - you know who you are - but there was always something nice to eat, morning omelette, Said's spaghettis, and the desserts, even cakes at breakfast. Our waiter Ahmed was so polite and quick to get my coffee mango beer wine. Also Mr Galal who stopped to chat despite being so busy, telling us stories, he even searched out some tablets for me, touring pharmacies by taxi to find some, and they cured my problem, thanks to him. Housekeeper Gamal was so friendly and hardworking, decorating the beds with towel animals, expert work, thank you! Unfortunately we did suffer some illness but nevertheless had an enjoyable stay. We've noted the fabulous hot weather was too much for us, hope to return at a cooler time of year. Thanks Dr Ebram and his nurse. Guest relations lady, Lena showed interest in us, asking how I was almost daily, another thank you. Special mention to reception staff, always pleased to help me, in particular Peter Michael, but all were good. Spa staff were constant nuisances, but I had a free taster 15min massage, and a nice haircut the day before I hit 68. Lots of boat trips etc but can be found cheaper online. Missing El Karma, Steve & Anita
6/19
Response from Property: Dear Steve and Anita, Thank you so much for your kind review about the hotel. We are so happy to hear that you are fine and your stay with us was enjoyable. We appreciate every kind word you have said about our staff. All of us were trying to make your stay comfortable and safe and we were proud to have you as our guests. Your positive attitude, your smile, your unforgettable sense of humour always made our day. Looking forward to seeing you again at any time , when it's comfortable for you. El Karma is missing you too. El Karma Aqua Beach Resort management
Escape39092496779
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel was nice and clean specially aqua beach was amazing . Hotel location was perfect. The food was nice with lovely kitchen staff . If you had any problem regarding the hotel or food, there was a girl who called Alla, she was very helpful, nice and kind.
Response from Property: Our Dear guest We are truly happy that you enjoyed your stay with us so much! and appreciate you amazing word to our staff We’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again very very soon! El Karma Aqua Beach Resort management
Phil P
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Aug 12, 2024
Hotel was great kids loved it the barman moumen was the best very friendly and helpful made our days round the pool really enjoyable couldn't help us enough even brought drinks over as we were running out. The man the legend mouman would definitely come bk nice to not have to endure arrogant poeple that look like they really enjoy there job.
Response from Property: Our Dear guest We are truly happy that you enjoyed your stay with us so much! and appreciate you amazing word to our staff We’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again very very soon! El Karma Aqua Beach Resort management
Garnik S
Stayed in Jul 2024
Family
4.0/5
Very Good
Posted on Jul 4, 2024
I’ve stayed for 7 days and can say that of course not everything is luxurious but anyway we enjoyed our stay. It’s rather family hotel. And the most worthy thing in this hotel is the guest relations manager, Ms Alaa who does her best for guest to have no problem and enjoy their stay. She is really a goddess and because of her I will return here once again as I’m sure the rights and leisure of guests are guaranteed
Response from Property: Dear Garnik, Thank you for posting your blissful review. We are always trying to improve our service and therefore we are grateful for your feedback. Our team members work hard to make the El Karma Aqua Beach Resort your “home-from-home”. So, we are looking forward to giving you our wonderful welcome next time. Best Regards El Karma Aqua Beach Resort management
Marcin W
Stayed in Jun 2024
Family
2.0/5
Posted on Jun 27, 2024
If : - You are total looseness, - You got a trip to this hotel for free, - you have a lot of free time, This hotel can be treated as a new anthropological experience of Arab -Russian culture. That's it. And now a few additional words of the undemanding tourist, ignoring the above. The hotel recommended us an employee of a travel agency as one of the better hotels 5* in reasonable money for families with children, so we bought a "holiday trip" and go the road. Flight from Poland 4h. From Hurgada airport to the hotel "El Karma" 1h bus. We arrived at 2am. And the adventure began. At the beginning, despite the room purchased with a pool view of the 55m2, we received the 35m2 standard room with a view of ... bushes. The intervention and almost a fuss came and we received a room with the pool view but ... destroyed. Another intervention at the manager but as it turned out more rooms in this best-completed standard. The hotel manager informed us that he will settle the matter but after breakfast. Unfortunately, after breakfast there was no this room again so they offer us another date after lunch (all for delay to give up peace). We don't give up and fight for our own. We succeeded, we got the room we paid but ... forget about the Egyptian standard 5* or 4*. His advantage is size and that's it. Cracking walls and tiles on the floor, dirty joints in the bathroom. The mushroom is generally visible that the construction and finishing works were probably done by chefs. The lift to the room without security so only one door and driving it must be careful. Generally, I think that the room on exotic, sunny holidays is basically only to sleep, so apart from its "values" now a few words about food because 4* -5* obliges but ... not here. Two dining rooms one air -conditioned another does not, and hungry a whole bunch of people and there are no places for everyone, so queues behind vegetables, chicken, scrambled eggs, pancakes, cookies and of course the tables unfortunately dirty. And so 7 days. So many people in the dining room that the service could not keep up with cleaning on the floor and on the tables and as I mentioned at the beginning Arabs and the Russians around - everywhere - on the canteen in the bars by the pools and on the beach. Sometimes you don't know if you are in Egypt or Russia. Being longer, you could learn the basics of their languages. Coca cola drinks only from the barrel and in each bar they taste differently (???) sometimes you feel the taste of chlorine so it leaves food for their originality (water + concentrate). Sometimes you managed to drink from a bottle of tonic or cola zero but if you do not give $, suddenly they are not available (for you). Another distance topic and here attention in the description of the beach object but not the main hotel. From the main hotel to the beach about 550-650 meters and in the heat 44 degrees in the shade, it is really hard to get a total of a few kilometers a day on the road: Hotel - Aqua
6/8
Response from Property: Dear Guest, Thank you for taking the time to post a review about our Hotel. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback about the restaurants, the rooms, the staff and other issues on board, and we will strive to make improvements accordingly. Kind regards, El Karma Aqua Beach Resort management
624ashleighb
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 8, 2024
We have just spent a week here and we have absolutely loved it. The hotel is clean, the rooms are spacious and clean and the cleaners work their socks off. Our cleaner was incredible friendly and we tipped him for his efforts. The children’s pools are perfect and my daughter absolutely loved it. Loads for the kids to do, there’s a couple of pools with children’s slides in and there’s also a little park. Bigger slides for the adults but children can enjoy those as well. You do get mithered by the men that work in the spa while your sunbathing. They’re quite persistent but you can pick up a red flag when you get your towels and they leave you alone. The food isn’t the best but we always found something to eat. The Italian is beautiful and the Chinese was ok, there’s also a sea food restaurant but we didn’t go there as it’s not our thing. The beach bar serves food at lunch and have pizza, chips, kebabs, salad, beef koftas and on one of the days they served chicken from the bbq. There’s burgers and chips at the little hut next to the beach bar. The ice creams and iced fruit drinks are not free but there is free ice cream at the drinks bar next to the beach bar but only at set times. There is a love holidays rep named Mohammed Alkady who is in the reception in the morning and the evenings. He is absolutely amazing and we can’t recommend him enough. He’s such a lovely rep and there is no language barrier. He’s lovely and very helpful. He arranged our taxis at good prices and also our trip. We recommend the orange bay island trip that includes the submarine, water sports, snorkelling, dinner and then to Orange bay. I’d personally say ignore the bad reviews and make your own opinions. We had a lovely holiday.
6/11
Response from Property: Dear Guest, We are so thankful to you for your positive review about our hotel. We are really proud to have you as a guest. We are grateful for appreciation the staff efforts to make your holiday fantastic. We are looking forward to seeing you again soon, With Best Regards, El Karma Aqua Beach Resort management
Imell S
Stayed in Jun 2024
Family
5.0/5
Outstanding
Posted on Jun 4, 2024
Fantastic stay for families with children. and friendly staff that ensure that everyone is happy and comfortable. The room was kept clean everyday and we got surprised by new towel designs on our beds done by the lovely Abdullah Hamdy. Such a fantastic guy! We will definitely come back to Egypt and I’d defo it recommend this resort to families.
6/10
Response from Property: Dear Guest, Thank you for posting your blissful review. We are always trying to improve our service and therefore we are grateful for your feedback. Our team members work hard to make the El Karma Aqua Beach Resort your “home-from-home”. So, we are looking forward to giving you our wonderful welcome next time. Best Regards El Karma Aqua Beach Resort management
Mitchell G
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jun 4, 2024
Had a good time on my holiday here. The pools and slides are good for young children. The staff are friendly and helpful and great with kids. I rated 4 stars as the food could be better, and there are not many options for children. The staff did try to accomodate us by cooking some meals specifically for children but again these wernt the best. The choice of drinks for all inclusive is a bit limited and the spirits are not the best. Overall a good experience and you get what you pay for. I would stay again but not for longer than a week.
Response from Property: Dear Guest, Thank you so much for the time you have spent to write a feedback about our hotel. We were pleased to hear a lot of positive words about your stay with us. At the same time we were sorry to learn that you faced some negative issues during your holidays. We sincerely apologize and will try to do our best to make changes on the mentioned points. Hope to see you back soon to see the improvements, El Karma Aqua Beach Resort management
Anca A
Stayed in May 2024
Travel with friends
5.0/5
Outstanding
Posted on May 27, 2024
We were really pleased with our stay at the Karma as it is a very nice hotel, modern and with all the facilities needed. It is ideally situated for visiting the many sights near Hurghada The staff are very good, especially Miss Alaa. Kh guest relation were very friendly and helpful. Highly recommendable hotel.
6/8
Response from Property: Dear Guest, We are so thankful to you for your positive review about our hotel. We are really proud to have you as a guest. We are grateful for appreciation the staff efforts to make your holiday fantastic. We are looking forward to seeing you again soon, With Best Regards, El Karma Aqua Beach Resort management
Steffani S
Stayed in Feb 2024
Family
5.0/5
Outstanding
Posted on Feb 28, 2024
Hotel is lovely,rooms everyday clean . Good couple of days away to get some sun. Entertainemt staff good and friendly specially animations team I like them and also staff good barman faster and I took beautiful food in restaurant principal also Italian thank you for all gues