El Karma Beach Resort & Aqua Park - Hurghada Reviews

Thank you

Excellent family stay full board all-you-can-eat buffet The children enjoyed the autoboggans I recommend

Children have always liked Nubia Hotel. This is the third time I stayed at the hotel, but now it has changed its name. The water park is fun, but the price is expensive and the food is not as good as before.

Very good stay, the hotel has a lot of potential but poorly exploited and the staff not well organized

A resort hotel does not provide toothbrushes, toothpaste and slippers. We tipped the waiter to get a toothbrush and told us to buy one at the store. I wanted to take the tip back instantly. The toiletries were rubbish. The shampoo and shower gel were not as good as those in domestic rubbish hotels that cost dozens of dollars. There was no conditioner or body lotion. The hot water was sometimes hot and sometimes cold. There was only cold water in the morning. The hotel's swimming pool was also very dirty, turbid and full of floating objects. When checking out, the waiter asked to check the room. His attitude was very bad. My colleague took a photo at the front desk and was asked to delete it. So does the front desk have some secrets that are shameful? I was in such a bad mood that I forgot to take photos for evidence. The worst part of Hurghada

The hotel is in a practical location in that it is very convenient for further trips to Cairo/Giza because you are the last to be picked up and the first to be brought back. This saves time and makes the trips more pleasant. The hotel is also conveniently located for trips to see the dolphins or diving trips. In the immediate vicinity to the north there is no adjacent hotel, which means more peace and quiet and an extra wild beach with corals. The bazaar in the city is about 12 km on a relatively straight route. One way by taxi costs 150 LA or 3 euros. It is probably cheaper, but I thought the price was good. (Prices should be agreed upon for all passengers before boarding.) The beach and piers to the excursion boats are good. A beautiful, mostly well-kept hotel and the rooms, at least the ones we got here, were also very large and well equipped. The aqua park (actually the reason why we booked this hotel) was not included, however. We had to pay extra for that (not cheap). Maybe this should be found out in advance and communicated more clearly, because for some people with hotel bookings this was included and for others it was not.

The rooms are clean All staff are so friendly and helpful! Great customer relations if any problems Zizo, Mohammed, ahmed, mustafa are the best! They made our days at the pool so fun making jokes with us and having fun while still doing their jobs!

Booked for 9 days. Two rooms was told could hire mobilty scooter as I can't walk far on arrival was told we can't do this. Purchased wifi dosnt work very well in the rooms I was in 3125. Got fed up with the massage reps hassling daily to book for massages and offering deals didn't take no for an answer. And one was rude as I said originally could t afford it but he said about a deal for next day and I said we got a boat trip booked and he said no money for us but money for boat.... Swimming pools nice but pestered by flies..... Couldn't understand why the workers like the cleaners and gardeners had to be supervised. Like while waiting in reception, a team leader or manager was pointing to the cleaner where to sweep. Bar staff and restraunt staff are very welcoming and polite.

Just had 11 nights at the El Karma staff are great our room was big and airy. The food is a bit repetitive but always managed to find something to eat. The highlight was coming back to the room and seeing what creation Abdulla had made with the towels!

I went to the hotel, my door would stop working. it took a long time for them to fix. the reception was helpful but honestly wouldn’t go back. The cleaner abdula handy was so helpful and nice and left the room in a good state everytime. very nice guy even made a swan and baby for me with towels.

Loved every moment food was plentiful and we really enjoyed the beach restaurant BBQs at lunchtime. What we enjoyed the most was the decking off the beach over the sea with sun loungers. Staff all friendly. Feel totally relaxed after a week away

Warning, This is going to be a big review. But please take the time to read if you've already booked or considering to do so. I promise to be completely honest and tell you everything i feel you need to know. First off, I have given El Karma 5 stars which tells you this is a happy story for the majority, which it is. It could of been 4* for one reason, but i will get to that. This was a great stay for me and i feel for the positives a 5 star is justified. So i decided to go on a solo adventure to Egypt. I wanted to do various excursions and booked this via holiday gems, so transfers flights and hotel was sold as a bundle. I booked before reading the reviews, so you can imagine my terror after handing over my hard earned money, that not everyone has had the best time. Having worked in hospitality for over 10 years, i know reviews can be harsh, or exaggerated. So i knew to take on board comments, but not give in to them completely. I arrived very late, Monday the 7th of october and was greeted by a man at reception, I dont have names sadly, but i had the impression they were a manager, and after a long days traveling i received the warmest of welcomes. Another member of staff helped me with my cases and i checked into my pool view room. Room: 2534 - The room was HUGE!!! with a fantastic view. Bed comfy (two provided), Clean, and i could tell it had just been decorated. A welcome Guide, Water and an invitation to have some dinner if i wished to do so. Coffee tea, toiletries, hairdryer, safe, endless storage for clothes, TV, Flat screen tv, Room Service phone and the COLDEST air con i have ever experianced, this was a HUGE PLUS for me! Throughout my stay i met many staff, i kick myself for not getting names but everyone was just fantastic. A special mention to the guys on the terrace bar, the restaurant staff and the cleaner who attended my room for the week i was there. I found myself pinching myself, was this really the same hotel i seen online? Everything was great, it was such a pleasant surprise. Thursday i headed to cairo on an excursion, the rest of the week i stayed at the hotel to relax as i dont get away very often. Temperatures still hitting 30-35 even in october so very warm. THE FOOD....here we go, so i found the food fine!!! But let me be honest, im not a fussy eater, and when i find things i like, i dont mind having it a few times in the space of a week. I completely understand how some people wouldnt like this, and i get that, but i feel the criticism is very harsh. Pastas, currys, salad bars, a massive delivious desert counter, all meat perfectly cooked. Was this London Restaurant food, no. Was this absolutely fine for a bargain all inclusive, yes. So dont panic! Drinks okay, Yes no brands, i found most of the stock was "El Karma" labelled. But it does the job. Again people. Just relax, its your holiday, If your expecting grey goose, this isnt for you sadly. All in all, a great stay. Lovely beach. Nice Pools, Food and drin

Stayed in the hotel four nights, it seems that they just renovated the place and the place was not cleaned after the construction work. Upon checking is, we found dead bugs in the room, there were mice in the room, we saw 2 mice in two different days. We asked the stuff to come and catch them and remove them from the room. The room had paint everywhere, on the doors, on the furniture. The doors of the furniture was broken, the shower didn't function properly -it had boiling water and almost no cold water at all, we had to turn off the heater in order to take a shower. The inside of the pool was dirty, you could see the dark line just above the water on the swimming pool's sidewalls. The restaurant had terrible food and most of us (3 people of 4) ended up with diarrhea and being sick, laying in the room a great part of the vacation.