Berce Apartments Reviews

location might night be the best if you go out often and has bad feet like mine. its going down hill pretty steep. but other than that, everything is very good. just make sure you do online reservation rather than on spot as they will charge you usd and not lira.

next to blue mosque, and hagia sophia. It is convenient and next to a grocery store that opens till 2am!

the owner is very friendly and kind, and very worth it in this hotel

The room type does not match the description. There is no extra sofa bed and extra room. The newly renovated bathtub is dirty and there is no glass door to block the water. The sheets, quilts and pillows are very dirty, with stains and dust. There is even a quilt that is yellow and smells bad. The door cannot be locked and there is a middle-aged Turkish local uncle opposite the shared kitchen. As long as the person opposite is willing, he can come directly to open our door. We can't stop it. The customer service has no intention of solving the problem at all, and there is no apology. He just keeps repeating that there are only two of us and a double bed is enough for us to sleep. He didn't consider that we chose a room type with two rooms and two beds at the time because it was not convenient for two people to sleep in the same bed. When we asked to solve the problem, they only repeated that all the hotel rooms in Istanbul are full and it will be dawn in a few hours. Let's make do for one night... The overall experience is very bad.

This was the worst hotel in my whole life. Nothing worse will give very bad experience

The address is wrong, I can't find it and I won't give you a refund. It's extremely abominable.

No towels were given on the first night, the facilities are old and the soundproofing is poor

Facilities: General Sanitation: OK Environment: Old town Service: General

I was able to stay there for about 3500 yen per night. As I was a student traveling alone, my budget was limited. It was worth the price. It was difficult to find at first, but it was an isolated building. I went there in early March, and the only futon was thin and the remote control for the heating didn't work, so I had to wear ultra-light down to sleep. The location is very good, close to Sultanahmet. The shower provides stable hot water. When I boiled the tap water, when I looked at the surface of the water, I saw a lot of transparent things floating on the water, but the water did not make me feel sick for two days. Shampoo and soap provided, but no shaving.

I stayed here for one night in February 2024. As mentioned in the reviews, I was surprised to be guided to a separate building from the reception. I was able to have breakfast in the building I checked into. There is no elevator and there are steep stairs, so it may be a little difficult. Amenities included towels, shampoo, soap, refrigerator, microwave, air conditioner, and TV. Check out was at 11am.

I wouldn't wish this experience on anyone. After we checked in, our room was first checked to see if it was "ready" and then we were taken to our room. On the way there was the first shock. A completely different, very old building, in the entrance area a washing machine with a mountain of bedsheets and towels from the hotel. Very narrow and dirty spiral staircases. Our room on the 2nd floor. Floor in different colors and completely broken, bed a thin mattress on a chipboard. Sockets all loose and some on the floor (electrical cables lying around exposed). And generally dirt, dust and hair, etc. everywhere. We had to pay €20 extra per night for a different room, which we did not agree to. After a long discussion, we got a different room. The room was a little better than the previous one but also very bad. Mold in the bathroom, dirty walls, dirty floors, etc. The towels and bedsheets all had some kind of stain on them. The service was very bad. The lady at the reception doesn't speak English, Turkish or German. The room wasn't cleaned once in 7 days. For fresh towels and even toilet paper you had to go to the other building and "request" some. The furniture we had was a VERY uncomfortable bed, an old couch, a non-functional air conditioning system, and a leaky bathroom. The doors are 10 cm too small for the frame, and when the door was closed there was a huge gap at the bottom where animals or other things could easily get in. The location was bad in that respect, as it was a very unpleasant corner and you were afraid to walk around there late at night. Unfortunately, there was no real help from Trip.com support during our stay.

The air conditioner was beeping garbage all night, the room smelled like a cat lived in it, no slippers, I finally got them from the boss, the sofa was old, the garbage under the cushions hadn’t been cleaned, the door lock was broken, I couldn’t guarantee the safety of my belongings when I went out, the boss said no Someone will go in. The room is quite big, the hot water is very hot, and the Wi-Fi signal sometimes drops out. The boss said that this price can only live in such

Kind and helpful receptionists

The service attitude is very good and there are some assistance beyond expectations