Atour Hotel (Jiangyin Binjiang Middle Road Sports Center)

Atour Hotel (Jiangyin Binjiang Middle Road Sports Center) Reviews

Atour Hotel (Jiangyin Binjiang Middle Road Sports Center)

No.528 Jianianhua Plaza, Binjiang Middle Road, Jiangyin, Jiangsu, ChinaView Hotel Details
Atour Hotel (Jiangyin Binjiang Middle Road Sports Center)
Atour Hotel (Jiangyin Binjiang Middle Road Sports Center)Atour Hotel (Jiangyin Binjiang Middle Road Sports Center)Atour Hotel (Jiangyin Binjiang Middle Road Sports Center)
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Atour Hotel (Jiangyin Binjiang Middle Road Sports Center) Guest Reviews

4.8/5
Excellent
793 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(793)
Positive reviews(783)
Reviews with photos/video(51)
Delicious breakfast(94)
Classy environment(84)
Large rooms(62)
Friendly front desk staff(49)
Awesome amenities(34)
Convenient parking(30)
Perfect for business trips(12)
Stayed multiple times(9)
Negative reviews(10)
James in Shanghai
Elegant Double Room
Stayed in Feb 2024
Couples
15 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Fantastic stay. Room was clean and very big. Location is right next to the G2 highway so a perfect place to rest after crossing the bridge. The parking was easy, safe and convenient. The staff were great, offering us sweet tea on arrival and helping to direct us to the room. This hotel is excellent value for money!
Response from Property: Dear little master, thank you very much for your high praise for Doers. Doers are very happy. What Doers always advocates is neighborly service and treats every guest as if they are their own. Like family: considerate, enthusiastic and warm, every stay will be like returning to your own home, so that every journey you will not feel lonely, the Duo'ers are also very much looking forward to being with their little master again See you there and welcome your next visit~
Costa
Elegant Double Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Stayed my last night in Jiangyin in this lovely hotel, very new and very comfortable. well situated on that section of Jiangyin that I love.
AM7
Elegant Double Room
Stayed in Sep 2024
Business travelers
4 review
4.0/5
Very Good
Posted on Sep 9, 2024
Good hotel . Helpful staff .
Guest User
Superior Double Room
Stayed in Aug 2023
Couples
5 review
5.0/5
Outstanding
Posted on Aug 11, 2023
A very nice hotel the staff were very helpful and friendly…Their breakfast was also nice plus the check out time is very convenient if you are not in a hurry to leave early!
Anonymous User
Elegant Double Room
Stayed in Jan 2024
Business travelers
56 review
2.2/5
Posted on Jan 15, 2024
This is the first time I have stayed at Atour. The first time I brushed my teeth, I found that the toothpaste had been used by someone else. I can’t praise the hygiene. I have not mentioned the service awareness. I have arranged a quiet room and arranged a room directly facing the construction site. As soon as I entered the door, there was noisy construction. , I need to change rooms again, and the waiter is not happy to say that the room type is no longer available, and the facilities are old. Isn't Atour like this overall? I'm speechless.
Original TextTranslated by Google
Response from Property: Dear guest, Duoer here is very sorry for not giving you a perfect check-in experience. The hotel attaches great importance to the questions you raised and will follow up and investigate, strengthen staff service training to optimize, find out the shortcomings and make improvements. To avoid the same problem, Duoer welcomes you to stay in our hotel next time and give Duoer a chance! ! ! Looking forward to your visit again
Guest User
Superior Room (2 beds)
Stayed in Jun 2024
Other
1 review
1.0/5
Posted on Jun 30, 2024
I specifically made a note in advance that "no head and tail rooms are required", but we were still arranged to have head and tail rooms. Bad review!
Original TextTranslated by Google
Response from Property: Dear Duoer fans, it is Duoer's fault that I failed to take good care of you. Duoer feels ashamed and sincerely apologizes to you! Your feedback is our most precious wealth. Duoer will definitely try his best to improve immediately. We also sincerely ask you to give Duoer another chance to make up for it. We hope to create more happiness for you~
82~lafei
Elegant Double Room
Stayed in Apr 2024
Business travelers
3 review
2.2/5
Posted on Apr 11, 2024
The hygiene was really sloppy, the quilt and pillows had a strong musty smell, and my body was itchy and pimpled. The service of the front desk staff is also poor. They have to call several times a day to renew the reservation. They say they are busy and renew when they are free. They call again later to remind them. The price of the reservation increases every day and does not include breakfast. . I was tricked into becoming a member the day before yesterday, but it didn't work and the house price even went up. Ctrip is also almost dying and is of no use anymore. The next step is to change platforms and hotels.
Original TextTranslated by Google
Response from Property: Dear Duoer fans, it is Duoer's fault that I failed to take good care of you. Duoer feels ashamed and sincerely apologizes to you! Your feedback is our most precious wealth. Duoer will definitely try his best to improve immediately. We also sincerely ask you to give Duoer another chance to make up for it. We hope to create more happiness for you~
Guest User
Superior Room (2 beds)
Stayed in Aug 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on Aug 15, 2023
Homemade coffee drinks are served as soon as you enter the door. The front desk service is very good and welcoming! The twin room I booked was large, clean, with a separate cloakroom, luggage room, toilet and bath in separate rooms, without affecting each other! The breakfast is rich, both Chinese and Western style, very rich. In the evening, porridge is also provided until 11.00! There is a small shopping mall called Impression Hui in the surrounding area, and there are also many restaurants in the commercial street. There are more Teppanyaki in Japan! There are also many hotpots! very nice!
Original TextTranslated by Google
Response from Property: Thank you for your recognition, Yaduo, there is always unexpected warmth. Satisfaction is only the starting point of our service. Surprise and touching are what we always pursue. Duoer people will provide the best service experience to every Duoer friend with the best attitude. At Yaduo, Yaduo's warmth can be seen everywhere. Looking forward to your next stay.
Zuizuixiaotange
Superior Double Room
Stayed in Mar 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on Mar 22, 2023
The hotel is in a great location. The guys and girls at the front desk are very friendly and helpful. The surrounding facilities are complete. The location is great and convenient for traveling. I love the free parking. Parking is free both above and below ground. The breakfast is of super high quality. It is the best Asian restaurant I have ever had. Enjoy breakfast and free supper in the evening, a big thumbs up.
Original TextTranslated by Google
Response from Property: A wonderful day starts with good reviews. Seeing that you have so carefully praised every advantage of Duoer, Duoer is so grateful. It is precisely because of the support of guests like you that Duoduo has more motivation to go. Do better and provide better services to more guests. The encouragement from the little master is the motivation for Duoduo to move forward. Duo'er will definitely continue to do so. We look forward to meeting you again. The little master, please remember to come home often!
Guest User
Elegant Double Room
Stayed in May 2024
Business travelers
7 review
2.2/5
Posted on Jun 18, 2024
Very low cost performance, not worth it
Original TextTranslated by Google
Response from Property: Dear, I failed to take good care of you. This is Duoer's fault. Duoer feels ashamed and sincerely apologizes to you! Your feedback is our most precious wealth. Duoer will definitely try his best to improve immediately. We also sincerely ask you to give Duoer another chance to make up for it. We hope to create more happiness for you~
Anonymous User
Superior Double Room
Stayed in Sep 2023
Business travelers
21 review
3.0/5
Posted on Sep 3, 2023
I told them both on the phone and at the store that they would try to arrange a quiet house for me. I was actually placed at the elevator entrance. Instantly I felt that I was in a bad mood. This kind of service has several meanings.
Original TextTranslated by Google
Response from Property: Dear guest, Duoer here is very sorry for not giving you a satisfactory check-in experience. Duoer will verify the questions you raised and strengthen staff service training to optimize and improve the shortcomings to avoid the same. There was a problem. If you have any questions during your stay, you can directly call the front desk hotline. Someone is here 24 hours a day. Here, Duoer welcomes you to stay in our hotel next time and give Duoer a chance! ! ! welcome next time
Guest User
Elegant Double Room
Stayed in Aug 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Aug 26, 2023
The room is very good, the hygiene is very good, and the front desk service is very good. The service in the restaurant needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, Duoer here is very sorry for not giving you a perfect check-in experience. The hotel attaches great importance to the questions you raised and will follow up and investigate, strengthen staff service training to optimize, find out the shortcomings and make improvements. To avoid the same problem, Duoer welcomes you to stay in our hotel next time and give Duoer a chance! ! ! welcome next time
Liufan0537
Elegant Double Room
Stayed in Aug 2023
Business travelers
150 review
1.0/5
Posted on Aug 23, 2023
Everything else is fine. Are you new at the front desk? I got the wrong room card and charging card. I asked for a new room card and reported my ID card, name, and mobile phone number, but I still couldn't get the card. It's the same as for escorting prisoners. I checked out at 9 o'clock the next day. I called at 2 o'clock in the afternoon to ask if I wanted to check out. What the hell
Original TextTranslated by Google
Response from Property: Dear guest, Duoer here is very sorry for not giving you a perfect check-in experience. The hotel attaches great importance to the questions you raised and will follow up and investigate, strengthen staff service training to optimize, find out the shortcomings and make improvements. To avoid the same problem, Duoer welcomes you to stay in our hotel next time and give Duoer a chance! ! ! welcome next time
Jiemoweidaxiaomichong
Superior Double Room
Stayed in Dec 2022
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 18, 2022
The hotel environment is very good, beautiful, quiet, luxurious, and the transportation is convenient. The rooms are comfortable and hygienic. The service staff are very enthusiastic and willing to provide all kinds of help. The breakfast is rich. The facilities are very user-friendly, the high-speed network signal is good, the scenery outside the window is very good, the main thing is the large windows, hahaha, the design of the small tea cups in the room is also very unique. The price-performance ratio is good. It is one of the first choices for staying in a hotel. The room has everything you need. It can be said that it is very complete, including the unexpected coffee, which is a must-have.
Original TextTranslated by Google
Response from Property: Hello, dear Duoyou! Thank you for choosing Jiangyin Atour Hotel and sharing your stay experience with us despite your busy schedule. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. We look forward to your next visit.
Guest User
Jimu Twin Room
Stayed in Apr 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 27, 2023
The front desk service is very good and considerate. The TV can be directly projected to the screen, which is very convenient. The TV picture quality is very clear. There are many live TV channels. The room supplies, towels and bath towels are very good. The bath towels and towels are very clean, quilts, and pillows. They are also very comfortable. The elevator is very fast. There are many kinds of breakfast. The breakfast is very rich. The location is also very good. The parking lot is large and you can park for free. I recommend staying here and will come again next time.
Original TextTranslated by Google
Response from Property: Every unexpected encounter is God's best arrangement for us. Looking forward to seeing you next time. We are very happy to receive your satisfactory evaluation. It is Duoer's responsibility to provide guests with warm and thoughtful service. Duoduo will continue to work hard to serve every guest and look forward to your visit again!