Xiaodingdang86
December 17, 2024
Hygiene: There are foreign objects on the towel, the toilet is not cleaned, and there are foreign objects in the small trash can in the bathroom.
Service: The hotel picks up the plane, and then goes to the hotel. Halfway back to the airport to continue picking up people.
The hotel staff and drivers do not comply with the relevant laws and regulations of the Civil Aviation Administration of the People's Republic of China, the General Administration of Customs, the National Immigration Administration, etc.:
1. Relevant regulations of the Civil Aviation Administration: It is not allowed to make or receive calls during the landing and taxiing of the aircraft. The driver and the hotel desperately make calls, which seriously threatens civil aviation safety!
2. Relevant regulations of the General Administration of Customs: It is prohibited to use mobile phones to make or receive calls in the customs supervision area. The driver and the hotel desperately make calls, which seriously threatens and disrupts the port management and national port safety.
3. Relevant regulations of the National Immigration Administration: When accepting entry and exit border inspection at the port, you are not allowed to use your mobile phone to make calls. The driver and the hotel desperately make calls, which seriously threatens and disrupts the order of entry and exit border inspection.
After picking up the plane in the early morning, the driver did not go directly to the hotel, but drove slowly on the city road, suspected of violating the Road Traffic Safety Law of the People's Republic of China, and at the same time, brought unsafe service experience to passengers.
After returning to the airport to pick up the plane and returning to the hotel, the driver was suspected of violating the Road Traffic Safety Law and uncivilized driving habits as follows:
1. Severe speeding
2. Speeding through the intersection
3. Using mobile phones while driving, affecting driving safety
4. Spitting with the window open
The hotel did not apologize for the above basic facts until check-out, and was suspected of quibbling once. This complaint was also forwarded to the Hilton headquarters for processing.
Original TextTranslation provided by Google