31 Saranankara Rd, Kandy, Central Province, 20000, Sri LankaView Hotel Details
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Radisson Hotel Kandy Guest Reviews
4.3/5
Very Good
51 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.3
Cleanliness4.4
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All reviews(51)
Positive reviews(26)
Reviews with photos/video(14)
Delicious breakfast(7)
Negative reviews(3)
Guest User
Deluxe Room
Stayed in Jul 2024
Travel with friends
2 review
4.7/5
Amazing
Posted on Jul 31, 2024
The priority is nice with a view of the Kandy Lake. Good spread for breakfast and very courteous staff.
Guest User
Deluxe Room With Lake View
Stayed in Nov 2023
Family
5 review
4.7/5
Amazing
Posted on Nov 28, 2023
Very comfortable hotel and great breakfast, though the aircon in our room produced a musty smell. Good view of the lake but the hotel being up a hill, the view is a little distant.
Guest User
Deluxe Room
Stayed in Feb 2024
Couples
2 review
3.5/5
Posted on Feb 25, 2024
Location is great but overall rooms and amenities could use a refresh.
Anonymous User
Superior Room
Stayed in Apr 2023
Couples
3 review
5.0/5
Outstanding
Posted on May 1, 2023
Good service, good view, good food,
Check in was fast and efficient.
Room was spacious and comfortable.
Recommend for anyone traveling around
Ghaleb
Superior Room
Stayed in Apr 2023
Family
1 review
5.0/5
Outstanding
Posted on May 1, 2023
Starting from front desk to F&B to housekeeping, all the staff were courteous and went out of their way to make you feel comfortable. They all had a smile on their faces all the time.
Guest User
Deluxe Room
Stayed in Aug 2024
Family
32 review
4.7/5
Amazing
Posted on Aug 12, 2024
It's by the Kandy Lake. Overall it's OK. I only stayed for one night. There is no supermarket nearby. It takes 15 minutes to walk to the city. Tuk-tuk takes 5 minutes and costs 600 rupees. It's a very good hotel in Kandy.
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Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management,Radisson Hotel Kandy
BenBen
Deluxe Room
Stayed in Jul 2024
Couples
165 review
3.5/5
Posted on Jul 21, 2024
The hotel is built on the hillside, and Kandy Lake is across the hill. The Temple of the Tooth Relic is within walking distance. The location is good, the buffet breakfast and dinner are rich in variety, but the disadvantage is that the WiFi signal is too poor
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kittysunny
Deluxe Room
Stayed in Jun 2024
Family
7 review
4.8/5
Amazing
Posted on Jul 18, 2024
This hotel is on the mountain. There are many hotels on the mountain in Kandy. The road is very narrow. The driver took the wrong turn several times at night and finally arrived. The welcome candy at the door was not very tasty. We arrived too late and the children were exhausted. We didn't pay much attention to the room, but it was quite clean and the price was very affordable. The breakfast the next day was also rich in variety. There were many crows outside. We took breakfast and ate it outside. The crows came and took away a piece of bread. We were shocked.
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Guest User
Deluxe Room
Stayed in Jun 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The view was good and it was really nice
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
ningfei
Deluxe Room With Lake View
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 27, 2024
It's on a slope and you need to go around a corner to get out. The food is not suitable for Chinese people, but everything else is fine.
Original TextTranslated by Google
Response from Property: Dear Ningfei, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management, Radisson Hotel Kandy
dddi
Deluxe Room
Stayed in Jul 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 16, 2024
You can see Kandy Lake, the swimming pool is a bit cold. Breakfast is OK. Convenient transportation, you can take a walk along the lake in the evening.
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback from your visit to Radisson Hotel Kandy. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Hotel Kandy, I look forward to welcoming you back.Sincerely, Hotel Management,Radisson Hotel Kandy
jixl910
Deluxe Room
Stayed in Jan 2024
Family
12 review
5.0/5
Outstanding
Posted on Jan 7, 2024
The room facilities are indeed a bit old. The hair dryer does not work in the bathroom and the socket is broken, so I have to use it in the room. It is advertised that there is a laundry room and dryer, but there is actually no one. I wonder if there is something wrong with Ctrip's translation. The hotel is in a very good location. Well, it's quiet in the middle of the hustle and bustle. It's very close and convenient to Kandy Lake. The service is also very good. It's a chain hotel after all. There is a boy at the front desk who can speak very good Chinese. His professionalism is unquestionable. There is also a group of monkeys downstairs of the hotel. , super cute, but they only play on the roof and don’t bother guests
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Guest User
Superior Room
Stayed in Sep 2023
Couples
4 review
3.5/5
Posted on Oct 6, 2023
It's an older hotel, and the location is pretty good. It's halfway up the mountain, overlooking Kandy Lake. The small town of Kandy itself is not big, so it's enough to walk around for a day!
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Guest User
Superior Room
Stayed in Jul 2023
Family
1 review
4.2/5
Very Good
Posted on Jul 26, 2023
The atmosphere on the first floor is very good, the buffet breakfast and dinner are okay, but the steak is a bit old, and there are many kinds of tea ☕️, but the room is still a bit small! I just didn’t expect the room to have Chinese power sockets, it should be specially designed for people from different countries in advance
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hesui
Superior Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jun 12, 2023
The room faces the lake, especially in the evening, the view is very good! The breakfast is delicious and there are many varieties of dishes! The swimming pool is on the top floor and the water temperature is suitable. There is a balcony to drink tea and chat!