DoubleTree by Hilton Hotels in Key West

Our first time in the Keys, for a weddnig, and we chose to stay at this hotel. The lobby was fairly nice, as far as lobbies go, and the front desk staff was nice. That is pretty much where the niceties end. We got into our room, which smelled moldy and our shower had a lot of bugs in it. Disgusting right? We requested a new room and thankfully we were immediately moved. The new room still smelled a little moldy, but it was faint and there were no bugs so we stayed. A friend of mine was staying here as well & he had the same problem with bugs and his second room smelled extremely moldy! Not sure how he stayed in there with that smell. Overall, room cleanliness was a challenege to say the least. The couch in our room was stained, the floor just didn't feel clean and I had my shoes on, and I found a wash cloth that appeared to have been used but never replaced! We had a couple technical issues as well, one of the nightstand lights didn't work but maintenance was able to fix that by replacing the bulb. Our phone, however, did not work at all and after a few tries at new phone cords, maintenance could not get it to work. Thank God we didn't have any emergencies otherwise we would have had to ride the elevator all the way down to the lobby to get help! The lighting in the room was terrible, its pretty dark even with the curtains drawn back. The bathroom shower leaked all over the floor and water ran under the door into the sink area. The poolside bar was pretty good, inflated prices of course, but the food & drinks they delivered was good. The pool area was pretty but unaccessable the entire time we were there. It was apparently being renovated but the only thing we saw was someone painting the deck and draining the pool. The fact that this hotel charges a resort fee is a crime in and of itself. The entire building needs to undergo mold removal, deep cleaning & each room needs renovating. When we get a chance to make the trip to the Keys again I promise we will never stay in this hotel again. To be honest, I doubt we will ever stay in a Hilton again if we can help it because of the negative experience we had here.