Khon Kaen Hotels with Airport pickup service

This place is in the middle of the town. Greta place comfy staffs is very friendly. Near many places to travel too

Surrounded by nightclubs and drinking spots but the room is surprisingly quiet and clean with basic amenities. Reasonable price for hotel room overall. However, the placement of one twin bed so high and near an openable glass window feels a bit unsafe especially family room with kids.

The hotel is newly built, so it is clean and the rooms are large. There is a market nearby, which is convenient, and there are convenience stores, Starbucks, McDonald's, Uniqlo, etc. ..

Overall the Romantic Hotel is presented very well, with the exception of its Location it is a little ways from the City center and Shops/Bars this is the only draw back.The Quality of the Hotel is very nice,the Rooms are first class and very thin ng is Spotless Overall we enjoyed ourvstay

Really modern and well appointed hotel. Probably the most modern in Khon Kaen. Restaurants are decent and not overly priced like other hotels in the area. I stay here because it’s new and there is probably the best gym in the city a 2 min walk from there called Mega Gym. The only issue I had was for a super modern hotel the rooms have old flat screens that are not HDMI compatible. Very strange to be honest as the older hotels in Khon Kaen all have smart TVs. This actually caused me to move during my 2 week stay in the city. Besides that very nice hotel and great staff.

Definitely recommend this hotel. Walking distance to central shopping centre. 2 min walk to Tops supermarket and for convenience there is a 7-11 closer. Room was big and clean. Bathroom huge with a seperate bath tub. The only thing which I would have expected from a hotel like this was tooth brushes in the bathroom. Breakfast was amazing. Alot of variety. Cannot fault the staff. I ended up returning for a second time. Highly recommend

I am on way home from visit my wife's family in Kranuan. Need a bed in Khon Kaen 2 nights before early flight to Perth tmro morning. Had a very filling breakfast this morning, just about anything you need, except if you dumb Aussie like me, COFFEE, cereal, fruit yoghurt honey breakfast ... so from 7 11 up the street, I had that stashed in the little room fridge. Snuck it into the restaurant this morning and helped myself to the fantastic service of staff and fresh fruit and COFFEE made a good old mess haha. Once again really good service by staff that should get a pay rise. Even the room cleaning lady was friendly

รู้สึกไม่ประทับใจในการบริการอย่างมากของพนักงาน... กำลังอาบน้ำ น้ำไม่ไหล แชมพูยาสระผมเต็มตัว ในห้องพักไม่มีโทรศัพท์ต้องออกมาโทรษัพท์ที่ ทางเดินฟอร์ หาพนักงานโอเปอเรเตอร์แจ้งว่าน้ำไม่ไหลพนักงานถามว่า พักตึกB หรือเปล่าค่ะ คือเราไม่รู้หรอกว่าเรานอนตึกไหนบอกไปว่าอยู่ห้อง309ค่ะ พนักงานแจ้งว่ามีน้ำห้องอื่นไม่ไหลเช่นกัน เดี่ยวรอช่างขึ้นไปแก้ไขนะค่ะ แล้วก็เงียบไปนาน จนต้องไปขออาบน้ำห้องแม่ 310 น้ำไหลปกติ และเช็คเอ้าท์ แจ้งพนักงานว่าพี่รอน้ำนานมากจนต้องไปอาบน้ำห้องคุณแม่ที่จริงถ้ามีบางห้องที่น้ำไหลหรือมีทางแก้ปัญหาอะไรควรแสดงให้ลูกค้ารับรู้ถึงการขออภัย ในฐานะพนักงานของโรงแรม พนักงานสวนกลับเพื่อพยายามอธิบายและเงียบไปไม่มีแม้แต่คำว่าขออภัยหรือขอโทษจนกระทั้งเช็คเอ้าท์ ****สาระสำคัญของเรื่องนี้คืออะไร ขออนุญาตแชร์ความคิดในฐานะที่ตนเองก็ทำงานบริการเช่นกัน คือการสื่อสารในการบริการ ทั้งน้ำเสียง สีหน้า คำพูด การแสดงออกทางกริยา ต่อลูกค้า งานบริการเป็นสิ่งที่สำคัญ พนักงานบริการควรได้รับการฝึกอบรมให้มีทักษะการให้บริการ ความผิดพลาดเกิดขึ้นได้ แต่สิ่งสำคัญคือคุณจะแสดงออกอย่างไรให้ลูกค้่ารู้สึกว่าคุณกำลังใส่ใจลูกค้า ในความบกพร่องของโรงแรมและเป็นตัวแทนของโรงแรมเพื่อรักษาภาพลักษณ์

The first time searching on various websites Afraid that it will be an old hotel With old-style rooms, but actually not at all, everything is good, the room is good, the water is strong, there is a bottom spray, the breakfast is good. Have a lot to choose from Good location in the city and there is a good place on the 1st floor of the hotel as well.

The bed is comfortable, everything works, access and parking are good, rooms are very clean and well serviced by efficient, helpful and friendly staff. BUT . . . .Funky (though irrelevant) decor can never overcome basic problems with any establishment. There is no possible way this place deserves the high rating received. I was unfortunately forced to extend my stay so can write with some experience. First, the noise: the building has a U-shape design facing the street so it cleverly collects all the street noise and directs it into the front rooms, and what street noise. All night bikes and cars, even loud conversations exacerbated by a further design feature, the balconies, which require opening doors and therefore exclude the possibility of well-sealed windows. Then there is the white tiled floors which carry internal sounds nicely ensuring various knocks, loud TV and cleaning activity are clearly audible. Those same white tiles throughout also ensure plenty of reflected glare from sun and downlights as well. It all probably looked good in the plans! More importantly there is the kitchen, or rather lack of one. How a large modern hotel believes it can operate conveniently for guests without any kitchen or even dining area is a mystery. Again, worsened by the lack of reasonable equipment and utensils in the rooms - no sink, few cutlery/crockery pieces, no microwave which you would think a hotel without a kitchen would provide. Enquiring of desk staff what to do the answer was mostly of a shrugging nature. They didn't say eg that across the road was the hotel Le Cassia with a very pleasant dining area and breakfast for 150 baht. A walk around found some recompense in street food and a couple of fancy restaurants but they were a fair walk and not much good for breakfast. So location, also nah! To go anywhere you need a lengthy walk or a vehicle, and there isn't the ready availability of tuk-tuks or cabs as there is elsewhere. All-in-all this adds up to a pretty poor experience, despite any good points the hotel has, and it does have some as described. Value is just as available in other hotels without the drawbacks. The desk staff could be a little less sullen and more forthcoming also, and have some English - it is the hospitality industry after all. Most of this of course cannot be changed by management but more effort to overcome the problems would go a long way to improvement.