Hotels Near Palo 101 Ipoh in Kinta

(CNY stay with my 7mo baby) I'm sorry, but I originally intended to complain about the long queue for breakfast. However, I changed my mind after observing how friendly the waitresses were, even though they were very busy. Unfortunately, one disappointing encounter with the room service staff made me leave a negative review. When I called the room service and asked for help in freezing my ice pack so that I could store my breastmilk in the car when I travel back home, the staff member told me that there was a chiller in the room. I explained that the chiller couldn't freeze the ice pack, so I needed the hotel's assistance. To my surprise, the staff member asked me to pack the ice pack nicely and bring it down to reception. It was already 10:30 pm, and I was in my pajamas with my 7-month-old baby. I had to wake her up and carry the ice pack all the way down to reception. In addition to this negative experience, I also had to queue for breakfast with my baby on both days. I thought that they should open a hall if there weren't enough tables for the guests, but the waitresses were still friendly and welcoming, even though they didn't have a baby chair for the first 10 minutes. Despite this, I never thought of leaving a bad review. I was disappointed and saddened when I had to walk all the way down to reception at night with a baby, and I don't think that guests should have to do that.

Booked 2 rooms of different categories through trip.com. While checking in, the staff have asked if Tourism Tax has been paid. Checked my booking and these tax has been paid together with the room. He snapped a photo from the app on my phone. While checking out (we stayed there for 4nights btw), 2 other staff asked us the same question. Do they not have records that these has been paid through third party websites? One of their staffs by the name of Raja Hanis have asked to see the tourism tax invoice, which I found through my email confirmation and have asked me (the hotel guest) to send it her! She said to take her number! Not sure what their SOPs are like.. Especially when the check in staff have confirmed these things at the beginning of our stay. What has left me speechless was that while checking out, i was demanded by their that lady (Raja Hanis) to send it to her personal mobile number. Bad reflection of their service. Otherwise, hotel is strategically located. Amenities are ok. Housekeeping did a great job.

The hotel is quite new. Friendly reception and clean hotel. They do not have in-house restaurant, but they flanked by two nice cafe, a kopitiam style cafe and a fine dining restaurant. Room were very clean. Love the fact that they provide bath robe. Nice interior design and decoration. An additional point is, they have a boutique located at the entrance. Those cotton clothes range from Japan and aromatherapy candle and essential oil must pay a visit to the boutique

Parking are convenient with just a few step to Hotel main entrance. Great welcoming from front desk. Thanks to Christin Loh for time showing us the wonderful art on the lobby area. Few picture taken by us and family especially at one of the art with Harimau design wall. Enter the room with neat bed made up and clean environment. Warm and cozy design with black wall but brighten by light in the room. Entire one night stay was not enough will definitely came again for the next visit to Ipoh. Thanks Christin and Team.

The hotel environment is very pleasant and spacious, offering good views. It's also conveniently located for reaching other places. The availability of amenities like a washing machine and dryer made it easy for us to keep clean during our trip. The Dyson hairdryer was excellent. It would have been even better if there were USB or Type-C chargers available. Overall, it was a pretty good experience. Thank you!

The hotel is located in a good place, a short drive to Ipoh City. The room given to us is clean and spacious, basic amenities were sufficient. When we checked in, we were also provided with a ticket to redeem tea during 4pm-6pm, the selection was just sandwiches and corn Kueh. The hotel also provided a RM10 discount voucher to use on their in-house cafe. Breakfast boasts a good variety of foods.

The hotel is nice and clean, the service is good and taking care of customer when crossing the road to the theme park. The only thing to comment is their buffet breakfast choices is lesser compare to our visit in last year.

Very Clean and just right beside the theme park. The beds is comfy. Staff is friendly and easy to check in and check out. we will come back again..

This is my 2nd time staying at the same location. Reason being is they have big swimming pools including kids pool and jacuzzi. Breakfast menu is acceptable. Not to forget, they have nice hills view !