26/3 Moo 4 Klong Prao beach, Ko Chang District, Trat, Ko Chang Subdistrict, Trat Province, 23170, ThailandView Hotel Details
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Centara Koh Chang Tropicana Resort Guest Reviews
4.6/5
Great
299 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(299)
Positive reviews(291)
Reviews with photos/video(160)
Delicious breakfast(51)
Great swimming pool(25)
Great location(23)
Classy environment(21)
Poor air conditioning(10)
Large rooms(8)
Perfect for families(6)
Negative reviews(8)
Guest User
Superior Garden View
Stayed in Oct 2024
Family
4 review
4.7/5
Amazing
Posted on Oct 29, 2024
We had an amazing stay at this hotel ! Highly recommend, the location is incredible with a direct access to the beach. The staff is very helpful and provides a lot of amenities.
Guest User
Deluxe Garden Room
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Oct 7, 2024
First time book this hotel but many time visited koh chang. Hotel location is not really good in term of beach area. It is in between the exit point of a small cannel so whenever i want to get to the sea, i need to walk to the near by hotel to enter the cleaner water. Staff and service are excellent. Breakfast quality is pretty decent compare to other hotels that im visiting.
Guest User
Superior Garden View
Stayed in Aug 2024
Family
6 review
4.5/5
Great
Posted on Aug 18, 2024
All is ok. It was 5th time spending in the hotel. The hotel is good, but became a little bit old, some renovation required.
6/7
Response from Property: Thank you for your time in posting your review. This is indeed a great motivator & also will help us improve our hotel and service to make a better experience for you in the future
Guest User
Deluxe Garden Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The best breakfast!!! I love this place!! Will come baack again thank you :))
Response from Property: Thank you for your time in posting your review. This is indeed a great motivator & also will help us improve our hotel and service to make a better experience for you in the future
Anonymous User
Deluxe Garden Room
Stayed in Sep 2024
Family
5 review
4.5/5
Great
Posted on Sep 28, 2024
Thank you for my wonderful holiday with family.
Response from Property: Thank you for choosing us for your recent stay in Koh Chang. We were happy to read that you have a great time here.
Chang Namchok
Superior Garden View
Stayed in Oct 2024
Couples
2 review
3.7/5
Posted on Nov 25, 2024
Overall good
Siriyupa
Superior Garden View
Stayed in Jun 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 2, 2024
All good, good location and you can enjoy your stay with their accommodations.
Response from Property: Thank you for your time in posting your review. This is indeed a great motivator & also will help us improve our hotel and service to make a better experience for you in the future
tal
Deluxe Garden Room
Stayed in Apr 2024
Solo travelers
12 review
3.5/5
Posted on May 1, 2024
Staff are very kind and helpful.
Hotel feels very old, as well its facilities.
GYM has prehistorical equipments.
For the level of the whole island. It is accepted, as i checked out from 2 different hotels the same day.
Response from Property: Thank you for your time in posting your review through our online system. This is indeed a great motivator & also will help us improve our hotel and service to make a better experience for you in the future.
ontherainyday
Superior Garden View
Stayed in Apr 2024
Family
1 review
4.5/5
Great
Posted on Apr 28, 2024
Very private resort, suitable for those who needed to relax and to stay in the peaceful environment. The room was clean, and it’s pretty convenience to access the pool. Clothe rack was also provided on the balcony, so there’s no need to worry about the wet clothes. Breakfast was okay but not so much variety of food to select. However, the overall was great. It was a wonderful vacation staying there.
Response from Property: Many thanks for having chosen our resort for your recent stay while on Koh Chang. We are delighted you had a pleasant time here and thank you for your time in posting your review. We are looking forward to welcome you back in the near future. Thank you.
Miguel Alejandro
Deluxe Garden Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Nice place, big, very "tropical" enviroment and large time window for happy hour 2x1 cocktails so... enjoy a couple of days relaxing by the pool.
Ithnichsa
Deluxe Garden Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 6, 2024
I booked 2 rooms (family trip) 3 days 2 nights. the staffs are very friendly and supportive. Room is quite clean. Facility is fine but I was in the raining season therefore raining the whole day. So we spent time in the room, my kid played in the bathtub. Happy to stay. ^^
Response from Property: Thank you for your time in posting your review. This is indeed a great motivator & also will help us improve our hotel and service to make a better experience for you in the future
Guest User
Cabana Garden View - Twin
Stayed in Jan 2024
Family
1 review
3.2/5
Posted on Jan 18, 2024
Some stunning views around the hotel grounds but it’s not really a resort. Sure, it’s a big hotel but there is no entertainment or things to do within the hotel. There is a beach and small pool but no night time shows, no daytime activities.
Room was average, not bad but not wow. Definitely not worth the price as it seemed to be built quite an old time ago and just refurnished every now and then. Room had AC which is good.
Location of the hotel was ok as it was close to a Lotus shop and a small high street, this wasn’t a far walk. There are wider issues with the island itself but for as much as the hotel can do, it has done.
Staff are lovely and so kind and helpful.
Overall there definitely needs to be an overhaul on the entertainment side. Most resorts have a dedicated entertainment/animation team that are responsible for putting on shows, planning activities and overall improving guest satisfaction.
Response from Property: Thank you for your time in posting your review through our online feedback system. This is indeed a great motivator & also will help us improve our hotel and service to make a better experience for you in the future. However, Thank you again for staying with us, we are looking forward to cordially welcoming you back in the very near future.
DK德凯
Deluxe Garden Room
Stayed in Oct 2024
Solo travelers
20 review
4.2/5
Very Good
Posted on Oct 6, 2024
Nice and quiet. Close to everything on the island. Very good breakfast.
Guest User
Deluxe Garden Room
Stayed in Jun 2024
Couples
1 review
4.7/5
Amazing
Posted on Jul 7, 2024
Beautiful hotel located on a picturesque beach , the staff at the resort are first class everyone was so helpful and friendly, I highly recommend this resort .
Response from Property: Thank you for your time in posting your review. This is indeed a great motivator & also will help us improve our hotel and service to make a better experience for you in the future.
BKK Get Around
Cabana Garden View
Stayed in Dec 2023
Couples
18 review
4.5/5
Great
Posted on Dec 12, 2023
Nice beaches, perfect for sunset watching.
A bit disappointed with thai food menu in BF but good thing is they offer fresh made Thai tea glass by glass
Response from Property: Thank you for choosing us for your recent stay in Koh Chang. We were happy to read that you have a great time here. Thank you for your time posting a review, we are looking forward to welcoming you back in a very near future.