Storii by ITC Hotels Urvashis Retreat, Manali

Very good staff... nice property.. had 3 nits stay... definitely a nice place to be in manali... very good service...

Location: little difficult to reach, food:good but need to improve breakfast buffet, services: good 👍🏻

As The Name Says 'STORII Urvsahi's Retreat'....Guyzzz do Come and Create your Stories...You will gonna love the lush green gardens, Chirping of birds, Rustling of leaves, Soothing and healing sound of water moving right through the entire Garden.... last but not the least FOOD....Fantabulous😋

Away from the maddening crowd & agonising traffic of Manali, this boutique hotel of 23 rooms is nested in the lap of nature with beautiful captivating views❤️ Spacious well designed rooms having large balcony or veranda with charming views. Rooms having attics are a boon! You name it & have it❤️ The staff is very attentive & warm and is eager to outdo each other is serving you ! Sumptuous breakfast. The only hotel may be in whole of India where on Sunday mornings the owner & GM of the hotel operate the live counters themselves The sound of running water inside the hotel is soo soothing & musical ❤️ ITC should be proud of having this hotel in their Group For me the reason of visiting Manali atleast once a year would not only be the natural beauty of the valley but staying in this hotel also! Must visit this home away from home and enjoy

Great location, Helpful receptionists , Great atmosphere and service, spotless hotel , wonderful staff, well maintained hotel, good food, and beautiful view of the snow capped Pir Panjal ranges of lesser Himalayas .Accommodating and flexible check-in, and enjoyable stay

Let's begin with the location. The property is situated away from the city, which is advantageous as it helps avoid long traffic jams when heading towards solang or rohtang. However, the road leading to the property is a bit narrow and occasionally experiences congestion, although it's manageable. Upon arrival at the property, it's evident that ms. Urvashi and her team have maintained it well, with expansive lawns, charming cottages, and picturesque views creating a blissful atmosphere. Staying in the premier room was a delightful experience, albeit marred by a leaky washroom seat, which was a minor inconvenience. Despite urvashi's preference for kama products for bathing and grooming, improvements could be made to the comfort of the soap/shampoo holders. Regarding the dining experience, personally, i enjoyed the food, particularly since i prefer milder flavors. However, my family wasn't entirely satisfied with the dinner quality. While some dishes like butter chicken and yellow dal were enjoyable, the snacks left much to be desired. Pane-er tikka and chicken tandoori were undercooked, and there seemed to be a lack of responsiveness to feedback. The breakfast buffet was decent, although it could have offered more variety given the property's status. It was commendable to see urvashi's general manager personally involved during breakfast, serving mouthwatering grilled sandwiches, which was a highlight. Overall, the property offers a pleasant stay, especially considering the absence of major brands in manali. However, given the pricing, there is room for improvement, particularly in addressing issues like dining quality and amenities.

Everything was perfect. The stay was very comfortable. The food was good.

Beautiful place but bit far from main road

Just hated the room n dealing of staff was horrified