Setsu Niseko

A great experience. You can get a bargain price when you experience Niseko Hotel during the non-skiing season. The facilities are super luxurious. The room is super big, with a washing machine, a large refrigerator, an induction cooker, and even a dishwasher!! When checking in, the staff introduced the nearby supermarkets and recommended us to go to Maxi-Bella, which is a large supermarket there, about 8 minutes by car, and there are Daiso and drugstores next to it. You can also experience a private hot spring on the day of check-in, but it is not recommended for more than 2 people to go to the private hot spring, because there is only one bathing position. If you don't go to the private hot spring, you can go to the public hot spring, where there are open-air hot springs and saunas, and the hair dryer is still Refa. Check out at 11 o'clock in the morning, and go to have breakfast leisurely at 9:30. The floor-to-ceiling glass windows of the restaurant face Mount Yotei, and the scenery is superb

The hotel is great, with an unbeatable view, facing Mount Yotei; the public space and guest rooms are very design-conscious; I booked a three-bedroom suite, the kitchen has an oven and induction cooker, and all the tableware is complete. I regret not buying more seafood in Yoshi and cooking it myself

Hokkaido in summer is still very fun. Although Niseko is quite remote, there are many fun activities, such as rafting, hot air balloons, cycling, and cable cars. You can have fun. In response to some of the problems that some people complained about the hotel before, 1. The room is not cleaned. In fact, Japanese hotels have implemented environmental protection for a long time. The front desk will notify you by email when you check in, including check-in. In fact, if you use it normally, you don’t need to clean it. Just pack the garbage well and the front desk will come to collect it. It feels better to be uninterrupted. 2. The towels are not changed. Our family of three checked in and used our own. The hotel bathroom is equipped with a drying rack, which will dry after hanging it for a while. It is very convenient. 3. Breakfast, no more after 9:30, which is understandable. Niseko in summer is the off-season, and there are not many tourists. In line with the principle of not wasting. Before, we stayed in Nagoya and basically stopped adding in the last 30 minutes. 4. Pick-up and drop-off, everyone must book in advance. When we went there, we were lucky and forgot to book. When we arrived at the JR station at night, it was dark and it was basically difficult to get a taxi. We walked a long way and tried our luck to get one. However, Ctrip customer service also helped us contact the hotel. When we arrived at the hotel, they had just arranged a car to pick us up and kept apologizing, hahaha. The hotel is very new, the room facilities are very complete, I especially like the washing machine, I wash clothes like crazy. The sofa bed can directly see the outside Mount Yotei. Really good, recommended

As a Ctrip Black Diamond customer, this is the first time I have given a negative review to a hotel. 1: Because I brought my parents with me, I booked two Anuri two-bedroom suites and specifically made a note that I needed a good view. As a result, the two suites we were given faced not Mt. Yotei, but the construction site behind the hotel! After coordinating with the hotel, it was said that because of the full room, only one of the rooms was changed to a room on the other side facing the street, which is not directly facing Mt. Yotei. So the Annuri Suite just doesn't have a view. 2: On the second day of our stay, when we went back to the room at night, no one came to clean it. After calling the front desk, we were told that this place promotes environmental protection and is cleaned every other day. However, there was no prior explanation on the Ctrip booking, nor on check-in. After the phone call, three bath towels were delivered. The dirty towels were not taken away. This kind of service is comparable to no service! 3: On the third morning after check-in, I took the elderly and children to the breakfast room for breakfast at 9:30. I was told that the breakfast time had been temporarily changed to 10 o'clock and closed at 9:30. We could not bring in the 5 packing boxes and were told that we could pack some leftovers. Take the breakfast food you ordered and take it back to your room to eat! What a long time to see you! Which hotel doesn’t have breakfast at 9:30! 4: The hotel does not have a taxi service. Please download the go taxi app yourself. This is very unfriendly to the elderly. On the way back, I talked to the Japanese driver, and even the driver said that they didn’t have bad service, but no service at all. I heard that the hotel management is Singaporean, but it doesn't matter. With so many hotels in Hokkaido, I advise you to choose another one!

The hotel is new, has a strong sense of design, the breakfast is rich and delicious, and the service staff is polite and courteous. It was a perfect stay.