Mulan Hostel

Mulan Hostel Reviews

Mulan Hostel

74-16 Arashiyama Kamikaidocho, Nishikyo Ward, Kyoto City, Kyoto Prefecture, 616-0016, JapanView Hotel Details
Mulan Hostel
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Mulan Hostel Guest Reviews

4.3/5
Very Good
35 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(35)
Positive reviews(28)
Reviews with photos/video(14)
Clean and tidy(8)
Awesome stay(8)
Great service(8)
Convenient location(8)
Awesome rooms(5)
Awesome amenities(5)
Negative reviews(4)
Nadia
Bed in Mixed Dormitory
Stayed in Dec 2024
Solo travelers
1 review
4.5/5
Great
Posted on Dec 8, 2024
They overbooked so I ended up upgrading for a fee that Trip.com compensated. The place is very small but beautifully decorated, very clean, perfect location to explore the overrated Bamboo Forest, many temples around and the MOnkey Forest. The staff is friendly and the coffee machine is beautiful. The private room is cozy but the mattress was terrible. I did not sleep at all. It is far from the rest of the attractions in Kyoto.
Response from Property: Thank you for your stay and we look forward to seeing you next time.
Eevee
Bed in Mixed Dormitory
Stayed in Mar 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 31, 2024
For me it was the best hostel yet! They let you use the washing machine and dryer for free. The rooms and places to place your belongings are big enough. I was really pleased.
6/9
Response from Property: Thank you for using our service. We appreciate your positive feedback. Please come again if you have the opportunity. By Mulan
SUZIE666
Japanese-Style Room
Stayed in Apr 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Apr 18, 2024
Its such a good place will surely stay here whenever im in kyoto again
Response from Property: Thank you for staying in Mulan Hostel, we will see you again!
Quoc
Family Room
Stayed in Nov 2023
Couples
41 review
4.2/5
Very Good
Posted on Nov 29, 2023
Lovely owner and the place is a walking pleasure from the train station.
Response from Property: Thank you for your stay and hope to see you again.
Guest User
Bed in Female Dormitory
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Dec 13, 2024
The owner is kind and the facilities are very clean. The bathroom, sink, and shower are conveniently located. However, the stairs to the 2nd and 3rd floors are a bit steep and narrow. Please note this if you are carrying a carrier. Bath towels, face towels, toothbrushes, and toothbrush cups are provided. There is also a 2,000 won coupon for a nearby hot spring bathhouse, so be sure to get it and go! There is a Ministop 5 minutes away on foot, and you can also rent a bike!
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阿文叔叔
Bed in Mixed Dormitory
Stayed in Dec 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Dec 7, 2024
The boss is friendly and enthusiastic. He can speak Chinese. Although the room is a bit small, the bed is very big. There is storage space next to the extra wide single bed. The bed is also a new memory mattress. The experience is very good. Although the public space is a bit small, the overall wooden style is very warm. When I return to the hotel in the cold weather in late autumn, I really feel like I am warm and at home. The cooperative hot spring bath is also very good. There is an outdoor spring where you can relax. The location is only five minutes away from Arashiyama Street but it perfectly avoids the crowds. The main station - Hankyu Arashiyama, you don't need to transfer from Osaka and there are few people. To be honest, except for the desolate Arashiyama area at night, it is very suitable for traveling alone or staying with two or three people.
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Response from Property: 非常感謝您的入住，期待您下次再見。 店主
Guest User
Family Room
Stayed in Dec 2024
Family
4 review
1.7/5
Posted on Dec 4, 2024
Completely not worth it, I booked a family room for three people, booked the room has 19-25 square feet, check-in only 10 square meters or less, the room does not have any facilities, no elevator to move your own luggage to the third floor, book There was a hot spring ♨️, but it turned out that you had to go to the public hot spring outside the street at your own expense. After checking in, there was no staff in the museum. If an accident really can not imagine, around the restaurants turned out to close at 18:30, I have emailed to explain that the meeting before 19:00, and did not state too late to check in, the surrounding shops will be closed, we went to the convenience store dinner that night, This guesthouse is actually just a bed and breakfast, the facilities are 10 points shabby, definitely not worth the price I paid
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Response from Property: Thank you for staying with your family of three. Sorry, the price is higher during the maple leaf season. Compared with other seasons, you may feel that the price of staying in a youth hostel is a bit expensive. However, in the local people’s impression, the Arashiyama area has always been famous for expensive hotels. The price of youth hostels It's already very cheap. We have stated the size of the room on the homepage, because Japanese rooms are generally small, and the three large boxes you bring will make you feel that the space is not very spacious. We explained this to you when you checked in. Although there is no elevator, our staff will help you take the three large boxes to the third floor and deliver them to the door of your room. The content of our hot springs on any reservation home page has never been marked as being within our facilities. The nearby Arashiyama Hot Spring is a cooperative unit with us, and you can enjoy discounts when staying at Mulan. Restaurants in the Arashiyama area close relatively early. After 18:00, there will be some izakayas and relatively hidden local restaurants. We will recommend them to you, and we can help you make reservations if necessary. Because Arashiyama is relatively quiet at night and is more suitable for hot springs. There are not many entertainment places. If you want nightlife, we also highly recommend taking the Hankyu Matsu Tram at our doorstep. It only takes 20 minutes to reach Kawaramachi, the busiest city center in Kyoto. If you come in winter, our price is very cost-effective. We look forward to your stay in Mulan again. Thank you again. shopkeeper
Nanjiazhoubuxiayu
Bed in Mixed Dormitory
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The hotel was booked on the way from Osaka. I didn't expect the environment to be much better than expected. The staff was very friendly (and could speak Chinese!) and gave me a map of the surrounding restaurants and a tourist map of Arashiyama. And the luggage can be stored for free for 24 hours after check-out, which was really touching😭 It takes three minutes to get to the subway station, and it is also very close to Togetsukyo Bridge. It takes about five minutes to walk to the scenic area. There is also a Yusai Pavilion similar to Rurikoin. It will be more beautiful when the maple leaves are in season. There are free coffee machines and microwaves in the public space of the hotel. You can sit and read comic books and TV. In addition, Halloween decorations have also appeared. There will be piano music in the public space. It is very comfortable to sit and drink tea and coffee. Although I only stayed in three hotels during this trip to Kansai, this hotel is the most satisfactory one. I feel very warm when traveling alone. If I come to Arashiyama again, I will choose Mulan Hotel!
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Response from Property: 謝謝您的入住，歡迎您再次光臨。
Jiujiuzainali
Bed in Female Dormitory
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 24, 2024
The happiest two nights in Kyoto were given by Mulan. The owner is very nice and enthusiastic to introduce the hot springs near the hotel. I had a pleasant chat with my roommates and rested well. The room is very comfortable and clean. The public area is very lively at night, and I can chat with my friends in the youth hostel. The hotel is very conveniently located near the attractions. There is Lawson nearby and the bus stop is only 100 meters away. Thank you for your care. I will come again next time I go to Arashiyama!
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Response from Property: 謝謝您的入住和好評，期待下次再見。店主
에이제희
Bed in Mixed Dormitory
Stayed in Sep 2024
Other
2 review
5.0/5
Outstanding
Posted on Sep 22, 2024
It was a place I found in a hurry because my schedule was messed up, but it was a good place to stay that matched the short reviews I read. The bed was comfortable, and I had no shortage of things to wash and rest. You can also rent a bicycle, and it is a great place to base your Arashiyama sightseeing.
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Response from Property: Thank you for your stay and welcome to visit again.
Jiandanyakuaileya
Bed in Female Dormitory
Stayed in Dec 2024
Solo travelers
28 review
4.7/5
Amazing
Posted on Dec 18, 2024
The hostel is relatively new, located in a quiet area in a busy city, and is very convenient for both public transportation and walking. There are common spaces such as the living room and kitchen, paid washing and drying machines, and self-service coffee and tea. The landlord couple is very enthusiastic and dedicated. They will contact the check-in time in advance and wait for guests to check in at the hostel. The roommates are very quiet and friendly.
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Guest User
Twin Room
Stayed in Dec 2024
Other
4 review
2.0/5
Posted on Dec 11, 2024
Environment: 1. The 16-25 square meter twin room I booked was actually less than 10 square meters, which was very crowded (maybe the store also counted the public area). 2. The soundproofing was very poor, and the tenants in the next room could snort and affect my sleep. Location: Very close to Togetsukyo Bridge, convenient for visiting Arashiyama Hygiene: Not very clean, and the hair of the previous tenant could be seen on the bed sheet Others: Check-in after 9 pm will be charged 2,000 yen per night for 30 minutes
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Guest User
Bed in Female Dormitory
Stayed in Nov 2024
Solo travelers
17 review
5.0/5
Outstanding
Posted on Nov 17, 2024
This was the best experience in Japan. It was clean and convenient. The boss was very considerate. He made several mistakes and took the wrong phone from someone else, but he didn't blame me. The hot spring he recommended was great. The breakfast place was also very good. It left us with wonderful memories. There was also the Arashiyama train, which was a good way to go. I will stay there again next time. The boss is Chinese, so it was very convenient to communicate with him.
Original TextTranslated by Google
Response from Property: 感謝您的入住，歡迎您下次再來。
Guest User
Bed in Mixed Dormitory
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The boss is very nice! The room is also very clean and beautiful, and you can buy cheaper coupons from nearby hot springs! Really like it!
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Response from Property: Thank you for your stay, and welcome to visit us again.
Ka Men
Family Room
Stayed in Mar 2024
Family
2 review
4.5/5
Great
Posted on Apr 19, 2024
Service: The hotel manager is friendly and helpful The hotel manager speaks Mandarin; The front desk service is not 24 hours a day, so before boarding the plane, we contacted the person in charge of the hotel via email and told them that we would arrive early. The person in charge responded and would arrange for us to store our luggage in advance at our estimated arrival time. Later, the actual arrival time was later than we expected, so we kept communicating with the person in charge via email and informing them of our current location. The person in charge responded to the email very quickly and informed us of the hotel password so we could enter and wait. The hotel will introduce nearby restaurants and attractions to travelers (providing paper guides), and you can purchase tickets for nearby hot springs at a relatively affordable price; Good location: very close to Arashiyama attractions (such as Togetsukyo Bridge) and convenient transportation; Facilities: Shared bathroom; there are some entertainment facilities and board games for playing; personal care products such as lotion and shampoo (Diane brand, very fragrant and lubricating) are provided.
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Response from Property: Thank you for your stay, welcome to come again next time:) By Mulan