Emmanuel
August 1, 2024
3 rooms booked, paid for via, and transaction confirmed by *******. My family and i arrived late evening only to be told the rooms were not available - apparently their booking system failed to note that the rooms should not have been made available. A very poor experience although management eventually liaised with a nearby hotel to find us some rooms - and to be fair, the staff were polite enough (though they initially seemed reluctant to take accountability for their error).