Favehotel Graha Agung Surabaya Reviews

Response from Property: Dear Mrs. Nor Aziema, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Sincerely,

Response from Property: Dear Mr. Parthi72, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. We look forward to welcoming you back in the future. Sincerely, Erzam Faisol – Hotel Manager

Response from Property: Dear Mr Wai Hong,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to give us a review. Previously we informed you that we have several types of rooms with a view to the street with large windows in the Deluxe room and Suite room types, and we also provide lift access from our basement to the lobby area and room area to make it easier to access your luggage. We also provide car delivery to the surrounding area at certain hours based on availability. We put the experience and comfort of our guests as our priority, and your positive review reaffirms the hard work we do every day. Once again we are very grateful for your kind review, we are happy to await your return in the future. Best regards, Erzam Faisol – Hotel Manager

Response from Property: Dear Ibu Julyana,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. Let us apologize that your stay at favehotel Graha Agung Surabaya did not meet your expectations. In response to the unlocked room window this is a special concern for us to follow up, we will forward this issue to our engineering team and cleaning team to ensure the same thing does not happen again, in connection with the bed linen that has stains this has been conveyed to the cleaning team to ensure the feasibility of bed linen before being given to our guests. Once again we apologize for any inconvenience during your stay at favehotel Graha Agung Surabaya. We look forward to welcoming you in the future with an even better experience.Sincerely,Erzam Faisol - Hotel Manager

Response from Property: Kepada Bapak/Ibu,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager

Response from Property: Dear Bapak Novianto,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager

Response from Property: Kepada Bapak Sianto, Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami mengundang Anda untuk menghubungi kami , sehingga kita dapat mendiskusikan secara spesifik pengalaman pribadi Anda selama menginap di favehotel Graha Agung Surabaya. Ulasan yang Anda berikan telah menjadi perhatian khusus bagi kami. Kami sangat menghargai apabila Anda dapat menghubungi tim customer care kami, karena Anda berhak untuk mendapatkan yang lebih baik. Sekali lagi kami memohon maaf atas ketidaknyamanannya selama menginap di favehotel Graha Agung Surabaya. Besar harapan kami untuk dapat menyambut kedatangan Anda kembali di waktu mendatang dengan pelayanan yang lebih baik lagi.Hormat kami,Erzam Faisol - Hotel Manager

Response from Property: Dear value guest,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We regret if your experience at favehotel Graha Agung Surabaya fell short of what you had hoped for. We have a number of accommodation possibilities for the room with a window and a view, and if you're prepared to give us another try, we'll make you a special offer. We apologise once more for any inconveniences you may have had while staying at favehotel Graha Agung Surabaya, and we look forward to providing you with an even better experience when you return in the future.Sincerely,Erzam Faisol - Hotel Manager

Response from Property: Kepada Ibu Ayu LaKhanza,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Kami sangat senang mendengar Anda mendapatkan pengalaman yang dapat memenuhi harapan Anda selama menginap di favehotel Graha Agung Surabaya. Lokasi yang strategis merupakan salah satu keunggulan dari favehotel Graha Agung Surabaya. Bagi tamu-tamu kami yang bingung lokasi yang sesuai harapannya, kami menyediakan pengantaran mobil untuk ke area sekitar pada jam-jam tertentu berdasarkan ketersediaannya. Kami menempatkan pengalaman dan kenyamanan kepada tamu-tamu kami sebagai prioritas kami, dan ulasan positif Anda menegaskan kembali kerja keras yang kami lakukan setiap hari. Sekali lagi kami sangat berterima kasih atas ulasan baik Anda, dengan senang hati kami tunggu kedatangan Anda kembali di waktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager

Response from Property: Dear Bapak Affan,Warm greetings from favehotel Graha Agung Surabaya, thank you for taking the time to leave us a review. We are delighted to hear that you had an experience that met your expectations during your stay at favehotel Graha Agung Surabaya. The strategic location is one of the advantages of favehotel Graha Agung Surabaya. For our guests who are confused about the location, we provide car transfer to the surrounding area at certain hours based on availability. We put our guests' experience and comfort as our priority, and your positive review reaffirms the hard work we put in every day. Once again we are very grateful for your kind review, we look forward to welcoming you back in the future.Sincerely,Erzam Faisol - Hotel Manager

Response from Property: Kepada Ibu Rosita,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Dengan senang hati kami nantikan kedatangan Anda kembali diwaktu mendatang.Hormat kami,Erzam Faisol – Hotel Manager

Response from Property: Dear Mr. Tjiptarahardja,Thank you for recently review. We deeply apology for the inconvenience happened during your stay with us about the AC. This issue already convey to relevant department to be followed up further. We will also make sure this will not happen again. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erzam FaisolHotel Manager

Response from Property: Kepada Value Guest,Salam hangat dari favehotel Graha Agung Surabaya, terima kasih telah meluangkan waktu Anda untuk memberi ulasan kepada kami. Ijinkan kami memohon maaf dikarenakan pengalaman Anda selama menginap di favehotel Graha Agung Surabaya belum dapat memenuhi harapan Anda. Sehubungan dengan kualitas yang tidak sebanding, mohon informasinya dari segi kualitas seperti apa yang dapat kami bantu tingkatkan. Kami mengundang Anda untuk menghubungi kami , sehingga kita dapat mendiskusikan secara spesifik pengalaman pribadi Anda selama menginap di favehotel Graha Agung Surabaya. Ulasan yang Anda berikan telah menjadi perhatian khusus bagi kami. Kami sangat menghargai apabila Anda dapat menghubungi tim customer care kami, karena Anda berhak untuk mendapatkan yang lebih baik. Sekali lagi kami memohon maaf atas ketidaknyamanannya selama menginap di favehotel Graha Surabaya, besar harapan kami untuk dapat menyambut kedatangan Anda kembali di waktu mendatang dengan pengalaman dan pelayanan yang lebih baik lagi.Hormat kami,Erzam Faisol - Hotel Manager

Response from Property: Dear Mr/Mrs, Warm greetings from favehotel Graha Agung Surabaya, thank you for taking your time to give us a review. We look forward to welcoming you back in the future.Best regards, Erzam Faisol – Hotel Manager