C. Alfredo L Jones, 29, Las Palmas, Canary Islands, 35008, SpainView Hotel Details
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TC Hotel Doña Luisa Guest Reviews
4.5/5
Great
38 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.5
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All reviews(38)
Positive reviews(17)
Reviews with photos/video(1)
Vonnyclare
Standard Room With Balcony
Stayed in Jun 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Friendly staff, comfortable bed, great location. Would definitely reccomend.
Guest User
Standard Room
Stayed in Aug 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Nice stay. The room was clean and tidy. The lady at the reception was friendly and gave tips about the area.
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Guest User
Standard Room
Stayed in Jan 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 19, 2024
Very nice hosts! We were allowed to go to our room 2 hours early and even after checking out we were able to use the beautiful roof terrace with sun loungers.
The furnishings are generally quite new and of high quality.
Great location close to the beach and the large harbor - ideal for combining with a cruise.
The rooms are large and breakfast has plenty of choice and is delicious!
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Guest User
Standard Room
Stayed in Nov 2023
Travel with friends
26 review
5.0/5
Outstanding
Posted on Dec 17, 2023
Everything is great. I like it very much. It is a very good choice at the beach.
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Anonymous User
Standard Room
Stayed in Jun 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 8, 2023
Clean, good, good location, close to the beach, good, good, good, really good, very good, very good, really good, can be very good, good
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hua_xuan
Double Room - Disability Access
Stayed in Feb 2022
Solo travelers
2 review
4.0/5
Very Good
Posted on Mar 30, 2022
Not bad, travel is very convenient
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ffay005
Stayed in Nov 2023
Solo travelers
5.0/5
Outstanding
Posted on Dec 19, 2023
I returned to the Doña Luisa again this year, like every year. I’ve stayed here so many times, and I keep coming back! The hotel is new, opened in 2017, and the facilities are well maintained so everything is still in good condition. My standard room was very nice, well lit and designed with fair colours. It was spacious for a three-star and really offers four-star comfort and amenities. Many four-stars nearby don’t even come close with their worn-out rooms. The room came with fast and reliable wifi. Logging in is a bit laborious as the system asks a thousand questions, but then it stays logged in for the whole stay. There were sockets at the desk and bedside tables so charging your devices was easy. The bed was comfortable. There was a safe and ample closet space. A 0.5 L bottle of water was provided on arrival, but was not replenished. There was no bathtub, but the shower had a handheld shower as well as a rain showerhead, with good water pressure. The bathroom came with several amenities usually seen in first-class hotels, such as a razor, a toothbrush etc. All staff were very friendly and helpful, and they spoke excellent English at reception. Breakfast was served in the basement breakfast room from 7 to 10:30 and cost 8 euros, which is a fair price. The buffet had several hot and cold options, including melon and serrano ham, eggs fried, boiled and scrambled, vegetables, cold cuts, cheeses, breads, cakes etc. The hotel, which was more than well worth its price, is located a block from Las Canteras beach and a short walk away from Santa Catalina park, with lots of shopping and dining opportunities close by. There is a supermarket 100 meters from the hotel. The location couldn’t be better!
Response from Property: Hello! We sincerely thank you for your time writing this incredible review as it is very complete and honest. We are glad you really enjoy your stays with us and decide to come back. We hope to continue welcome you in the future. Please, when you come back ask for the reception manager and present yourself so we would like to thank you in person. Best Wishes.
Worldtravelfrends
Stayed in Dec 2022
Couples
5.0/5
Outstanding
Posted on Jan 31, 2023
Terrific value - recommended Stayed one week. Good location, only 10 mins from cruise terminal and a level walk to bus station Euro2.80 per person to airport, buses depart from Las Palmas 15 mins and 45 mins past the hour. (Taxi about Euro 30) Great sun terrace although some mattresses would improve the comfort of the sun loungers! More drawers in wardrobes would be a good addition too. Breakfast quite good but perhaps more variation in hot dishes would be welcome by other guests. If possible some quieter door closures would be a courtesy to other sleeping guests. Very fast wi-fi , we had as requested a quiet room on the 6th floor with prompt lift access. Spotlessly clean clean and quiet throughout. Receptionist Irene is a credit to her employer for helpfulness and providing translations. Manager Hose also an excellent communicator especially with prompt email exchanges before visiting the hotel. Hose even helped with our luggage on departure.
Response from Property: Thank you for taking the time to write a review. It is great to know that you enjoyed our facilities, location, and that our Reception Team is keeping up the good work! We hope to welcome you back in the near future. Best Regards, TC Hotel Doña Luisa***
Guest User
Stayed in Nov 2022
Other
5.0/5
Outstanding
Posted on Dec 3, 2022
Modern hotel set on a side street just 100m from the excellent beach & promenade. We stated 7 nights on a bed & breakfast basis. The room was large with very nice bathroom and included tea/coffee facilities, air con and safe. The double bed was two large singles together which is now unfortunately more common throughout Europe but we loved the crisp white cotton sheets and the two different types of pillow. Our room was on the 5th floor to the front over looking the street but we had minimal noise. The hotel was immaculately clean in all areas and we had fresh towels each day. There was a sun terrace on the top floor with modern sun loungers available. Breakfast was sufficient with an acceptable level of choice but I would have liked the three hot choices to be cooked more often as they can sit in a hot tray for a prolonged period. All of the staff were excellent in manner and efficiency. The new shopping centre at the end of the promenade is within walking distance and there is a second shopping centre available 1000m at the opposite end of the hotel street from the beach where the cruise liners dock. This a great value hotel in an outstanding location with fantastic access to the promenade (flat location) and beach, highly recommended for a winter break, we shall return.
Response from Property: Thank you for taking the time to write a review. It is great to know that you enjoyed our facilities, location, and that our Reception Team is keeping up the good work! We hope to welcome you back in the near future. Best Regards, TC Hotel Doña Luisa***
guesu
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 7, 2024
We went for the Grancalivefest, and it was the only option I found, but from now on I will keep it in mind. We stayed in a basic room 501 and everything was great from the people at the reception, the breakfast, the facilities, the area! Everything is super highly recommended, we loved the lighting with the photograph of the quarries on the ceiling, beautiful detail
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Response from Property: El destino quiso que nos conociera :) Ha sido un placer acogerle, esperamos haya disfrutado mucho tanto de hotel como de los conciertos y le agradecemos que haya dedicado un momento a dejarnos este maravilloso comentario. Esperamos volver a verle en otra ocación, le enviamos un cordial saludo.
aliciahX610SK
Stayed in Jan 2023
Family
4.0/5
Very Good
Posted on Feb 6, 2023
Highly recommended hotel.Modern, new furniture.Good cleaning.With breakfast included.Everything adequate.They don't have parking but they give you bonus options for days in very close parking at a good price. A few minutes from Las Canteras beach
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Response from Property: Buenas noches, Muchas gracias por sus valoraciones, esperamos volver a verle por el Hotel Doña Luisa***. un cordial saludo.
Guest User
Stayed in Dec 2022
Solo travelers
5.0/5
Outstanding
Posted on Jan 31, 2023
I love this hotel, it is the third time I have been there and as long as I go and circumstances allow it, I will continue to stay there. I have no words to thank the treatment received by all the staff, especially José María, Carla and René, for having spoken more with them. In addition to being 10 professionals, they have had details that have made me feel at home. If it were up to me, the Doña Luisa hotel would have another star! I hope to return very soon. Thank you all so much.
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Response from Property: Good evening, Thank you very much for your evaluations, we hope to see you again at the Hotel Doña Luisa***. We are delighted that you continue booking with us. A cordial greeting.
Guest User
Stayed in Dec 2022
Travel with friends
5.0/5
Outstanding
Posted on Jan 31, 2023
It is a not very large hotel, beautiful and with very careful design details. It is comfortable and quiet for how central it is. The personnel is very friendly. I loved the breakfast buffet, it has everything you could want. In every corner there is love for Gran Canaria. There are images and verses related to the island. Very beautiful and with a lot of soul.
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Response from Property: Good afternoon, thank you for your comments and evaluations that motivate us to continue working and improve our facilities and our services, so that you can continue enjoying a pleasant stay with us. Best regards and have a good month of August.
Guest User
Stayed in Dec 2022
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
I have just spent three days in this fantastic hotel and I only have words of gratitude. I have traveled to Las Palmas with my baby Leo, and the stay at the Doña Luisa hotel has been wonderful. The hotel is very well located, very new and well-kept facilities, and the buffet is very good. I want to especially thank Jose Maria and Margarita, who treated us wonderfully and made us feel at home. The rest of the staff was also wonderful. We will definitely return to the island, and we will choose this hotel for our stay!
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Response from Property: Good afternoon Tamara, Thank you very much for your words and evaluations. We hope to see you again at the Hotel Doña Luisa***. A cordial greeting.
Guest User
Stayed in Dec 2022
Other
5.0/5
Outstanding
Posted on Jan 31, 2023
There is a reserved parking space for unloading luggage right outside the hotel. The rooms are modern and comfortable. The bedding is impeccable. Its location is close to the beach and its 3km long promenade.
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Response from Property: Good Night, Thank you for your comments and ratings. We hope to see you again at the Hotel Doña Luisa***