The Cromwell Hotel & Casino Reviews

Not a wonderful experience. Hotel is run down and not clean. **** stains remains in toilet bowl and no house cleaning services, no water and there is a restriction of only 2 device for internet access ! Totally outdated with modern times and hotel seems not willing to invest to keep up with modern expectations.

The service was absolutely horrible. The rooms were cold which is great as its hot outside but I asked for extra blankets and they said they had NONE. The hotel charges a resort fee but for WHAT???????? Is what I wanna know. Thye have only 1 pool amd guest don't get priority and then only 1 restaurant in the hotel as well. Where's the AMENITIES??? Where's the resort fee going too??? Plus the room upon entry had trash in the garage bin amd I was charged for a STRIP VIEW mind you this hotel DOESNT HAVE A STRIP VIEW. Oh they mean a side walk view of Ballys that slightly over looks the Bellagio Fountains...THAT VIEW????? OH ok. Need a cab/Uber, you have to walk over through the garage area in the back to the Flamingo Hotel to catch one. ***????

The location couldn't be better. Minutes from the fountains and the heart of the strip. The room decor is aged but perfectly Vegas Chic! In-room amenities are poor. Even coffee will cost you $20! Beware the see-through mirror in the shower; great for intimate couples, less good for family!