To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.3
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All reviews(60)
Positive reviews(11)
Reviews with photos/video(3)
Awesome rooms(5)
Negative reviews(1)
karlos Cabrera
Classic Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 13, 2024
We arrive late night, the receptionist did our check in then help us to order food from town cause kitchen was already closed. We had some drinks at the bar and the barman was friendly, we had a really good chat about the history of the hotel.
Rooms are very comfortable, cozy and with a really.nice decoration. Our breakfast was so good, all the buffet fresh and the staff really helpful.
Definitely we will come back.
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Anonymous User
Superior Double Room
Stayed in May 2024
Couples
1 review
4.0/5
Very Good
Posted on May 19, 2024
Nice place. Very quiet. (Bathroom was not enough cleaned).
Response from Property: We truly appreciate your feedback about your stay and are glad to hear you enjoyed most aspects. However, I'm sorry to learn about your experience regarding bathroom cleanliness. This does not reflect the level of service we strive to provide, and I appreciate you bringing it to our attention. Rest assured, we will pass your feedback on to our operations management to help us improve for future guests. Thank you for your understanding!
Guest User
Superior Double Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Our stay here was magical and peaceful out of the city. Definitely would recommend to experience living in a castle. The room was spacious, super comfortable and beautiful view of the gardens. I enjoyed the breakfast alot and walks around the beautiful landscape trails.
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Guest User
Four Poster Room
Stayed in Oct 2024
Couples
6 review
4.7/5
Amazing
Posted on Oct 29, 2024
Surrounded by beautiful nature. Room is very clean and comfortable.
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.
Matthew
Classic Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 27, 2024
An amazing location and friendly staffs. They are prompt to assist and request. It is top notch. I will definitely come back.
Response from Property: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team. Best Wishes Melville Castle team
Guest User
Classic Room
Stayed in Aug 2024
Family
6 review
3.8/5
Good
Posted on Aug 16, 2024
The environment is quiet and sanitary. The room space is OK. The room I stayed in has 2 toilets which are larger than the room space. It would be better to have one less toilet and one more bed.
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Response from Property: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
Anonymous User
Junior Suite
Stayed in Feb 2024
Family
13 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The room is good, with a view at the door, which is the characteristic of the castle hotel. The service is good, the room is clean, and the space is large. The interior decoration of the room is very classic and very atmospheric.
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Response from Property: Thank you for your review. We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team. Best wishes, Melville Castle team
YI
Classic Room
Stayed in Aug 2024
Travel with friends
4 review
3.2/5
Posted on Oct 18, 2024
It's a bit expensive. The facilities are just as good as the price. Don't expect anything more. But the breakfast is not that great. You shouldn't expect a good breakfast in England.
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Response from Property: We're so glad to hear you enjoyed your stay with us! We'll be sure to share your feedback with our operations team.
Sherry🫅han
Four Poster Room
Stayed in Aug 2024
Business travelers
43 review
2.7/5
Posted on Aug 12, 2024
The restaurant service is OK. The front desk service is average. The environment is OK. The room is big enough. It's just too far from the city. If you are purely on vacation and don't go to the city, it's OK. It's quiet. It's best to rent a car locally.
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Response from Property: Thank you for taking the time to leave us a review! We truly appreciate your feedback about experience, and we will be sure to share it with the team. We hope to welcome you back soon!
Guest User
Junior Suite
Stayed in Aug 2024
Couples
17 review
5.0/5
Outstanding
Posted on Aug 16, 2024
The suite is great, the decoration is antique, but also a bit old. The environment is very good, it is a castle hotel very suitable for couples to vacation. If there is a chance, I will continue to choose it next time.
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Response from Property: Thank you for your review! We're thrilled to hear you enjoyed your stay and will definitely share your suggestions with our outstanding operations team.
Yuxuan
Classic Room
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 6, 2024
A very Scottish hotel
Original TextTranslated by Google
Response from Property: We're thrilled to hear you enjoyed your stay! We agree that our location and staff are exceptional. We'll be sure to share your kind words with our fantastic operations team.