Hallan Chowk, Lakeside, Pokhara, Gandaki, 37700, NepalView Hotel Details
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Hotel Fewa Trip Guest Reviews
4.7/5
Amazing
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.8
Cleanliness4.6
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All reviews(56)
Positive reviews(53)
Reviews with photos/video(4)
Great service(8)
Miza midzwan
Deluxe Double Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Very comfortable here because of the excellent service. Even though the bus is in the morning but the staff prepares breakfast for us.
Response from Property: Thank you so much for your kind words. We’re thrilled to hear that you enjoyed our service and the breakfast we prepared for you. Our team is dedicated to making your stay as comfortable as possible, and it’s wonderful to know we succeeded. We hope you have a great journey ahead, and we look forward to welcoming you back soon.Kind Regards,Hotel Fewa Trip
Europe Pdl
Deluxe Double Room
Stayed in Jul 2024
Couples
2 review
4.2/5
Very Good
Posted on Jul 19, 2024
Perfect location, top service by hotel staff, good food. However, the bed sheets and bed cover had some blood stains which indicated ignorance by hotel management teams in cleanliness.
Response from Property: Thank you for taking the time to share your feedback with us. we are sorry about how you felt. Your feedback regarding cleanliness is taken seriously, and we are committed to maintaining the highest standards throughout our hotel. We have looked into this with our housekeeping team and laundry service provider. We are taking measures to try preventing this. We are glad to know that you appreciated our hotel's perfect location, top-notch service from our staff, and the quality of food served. We value your patronage and hope to have the opportunity to welcome you back and provide you with a much-improved experience.Kind Regards,Hotel Fewa Trip
Myo Myint
Deluxe Twin Room
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 19, 2024
The service was incredible. Staffs were so helpful. The hotel is also new and beautiful. Good location.
Response from Property: Thank you for your positive feedback. We're delighted you enjoyed your stay and found our service exceptional. Our team takes great pride in providing helpful assistance to our guests. We're pleased you appreciated our new and beautiful hotel and found our location convenient. We look forward to welcoming you back soon.Kind Regards,Hotel Fewa Trip
Waiman So
Deluxe Twin Room
Stayed in Apr 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on May 15, 2024
Quiet rare to see a hotel with elevator in Nepal. Thanks for the nice services, will definitely stay there again when visiting Nepal.
Response from Property: We're thrilled to hear that you enjoyed your stay with us and that our services met your expectations. Providing modern amenities like elevators is part of our commitment to ensuring our guests have a comfortable and convenient experience. It's wonderful to know that you found this feature noteworthy. We would be honored to welcome you back again on your next visit to Nepal. Thank you for choosing to stay with us. Kind Regards, Hotel Fewa Trip
Guest User
Deluxe Double Room
Stayed in Feb 2024
Couples
6 review
4.2/5
Very Good
Posted on Mar 6, 2024
Room is fairly clean with fairly workable hot showers. The service is prompt and staffs polite. For some strange reason, our bedsheets were never changed for the week we were there… dustbins were emptied, water and tea replenished. The price is fair, the location is fabulous, just a short walk to the lakeside with streets full of restaurants, cafes and shops. Some touting and begging to be expected, buy them food if you wish. By Pokhara’s standards, a good room for tourists.
Response from Property: Thank you for taking time to review us. We appreciate your positive comments on our cleanliness, service, and location. We apologize for the oversight regarding the bedsheets and will address this with our team. We strive to provide a comfortable stay for all our guests and will ensure that your concerns are taken care of. We value your review and hope to have the opportunity to welcome you back for much better experience. Kind Regards, Hotel Fewa Trip
Sheeky
Deluxe Double Room
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 10, 2024
We love this hotel. The rooms were good and clean, The hotel itself was nice with warm hospitality from the staff, they found us a hospital in no time, arranged free shuttle for us to go to the cable car, and even hanged our clothings for us in the balcony. I have to emphasize on their breakfast, the chef purposely made a swam out from an apple to me , and different cute creatures to my otherr family members, and the food was lovely.
The location is so convenient that we could walk to the lakeside within minutes where activities were all over there.
I will surely come back the next time I visit Nepal!
Response from Property: Thankyou for sharing your positive review about your stay at our hotel. We are thrilled to hear that our front desk, housekeeping, kitchen and F&B teams worked well together to make your experience enjoyable. We'll pass along your kind words to everyone involved. We hope to welcome you back soon for another fantastic stay. 😊Kind Regards,Hotel Fewa Trip
ZMP
Deluxe Twin Room
Stayed in May 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on May 13, 2024
Nice location , clean rooms, one of the best hotel in Pokhara
Response from Property: Thank you for your kind words. We're delighted you enjoyed our hotel's location and found our rooms clean. It's great to hear that you consider us one of the best hotels in Pokhara. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay. Kind Regards,Hotel Fewa Trip
Xiaohanyujianchunfen
Deluxe Twin Room
Stayed in Oct 2024
Other
50 review
3.7/5
Posted on Oct 6, 2024
Facilities: The hotel marked that there was a dryer, so I booked it for this reason. But in fact, there was no dryer. Fortunately, after communicating with Ctrip, it was solved well.
Environment: It is relatively close to the lake, and it takes only a few minutes to walk. You can also see Phewa Lake from the balcony.
Service: There is no Chinese service. Fortunately, the service awareness is very good, and we can still communicate well through the translation software. Breakfast is not a buffet, and you need to order according to the menu
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We are happy to hear that Ctrip has resolved the drying issue. It needs to be clarified that drying service is indeed part of our laundry service, and it is stated on the platform that it is chargeable. We are happy to provide it to you for free. Thank you for your understanding of the language barrier and glad our staff was able to assist you efficiently. We are also happy for you to enjoy the view of Phewa Lake from your balcony. As we mentioned upon check-in, the breakfast buffet is available for groups of 20 or more. For smaller guests, we offer an à la carte menu. If you have any other suggestions or concerns, please let us know. Your opinion is valuable to us. Kind regards, Fewa Travel Hotel
LoganoLi
Deluxe Twin Room
Stayed in Apr 2024
Solo travelers
4 review
3.7/5
Posted on Apr 14, 2024
The hygiene is very average, the countertop is sticky, the whole countertop is sticky! There are shoe prints on the newly checked-in bedsheets?
The service is not bad. I had to catch a flight at 5:30, so I was notified in advance and they packed a breakfast for me.
The location is average, not very close to the river, you need to walk to get there.
The good thing is that the building itself is very new and has a small balcony (but it is too dusty here, so it is not very comfortable to sit on the balcony. If you want to sit on the balcony, it is best not to choose a room facing the street).
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We appreciate your honesty and we are sorry about how you felt about some aspects of your stay. Regarding the dusty balcony, unfortunately this is likely result of windy weather that Pokhara was experiencing (specially in the afternoon) around the time of your stay. Thank you also for pointing out about counter top and the bedsheet. We have already discussed all these points with our housekeeping team (at our team brief meeting), and also with our laundry service provider to maintain or improve our guests' experience. Our hotel is located 5 mins walk from Fewa Lake. This means we are not too far from the busy area, but also not too close to the bustling street. In other notes, we are glad you appreciated our service and the packed breakfast for your early departure. We hope to welcome you back for a better experience in the future.Kind Regards.Hotel Fewa Trip
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Nov 8, 2024
It was so comfortable that I extended my stay!!
Original TextTranslated by Google
Response from Property: Thank you so much for your kind words. We're glad to hear that you had such a comfortable stay that you decided to extend it. We look forward to welcoming you back anytime.Kind Regards,Hotel Fewa Trip
WOOKEUN
Deluxe Twin Room
Stayed in Jan 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jan 10, 2024
I was satisfied because the hotel was clean. I was glad and grateful that you tried to speed up my request.
Original TextTranslated by Google
Response from Property: Thank you so much for your review.We really glad that you have found our Hotel clean, and appreciate our effort to give you our best hospitality service we can.Looking forward to welcoming you againRegardsHotel Fewa Trip team
길냥이2
Deluxe Double Room
Stayed in Nov 2023
Solo travelers
16 review
3.2/5
Posted on Nov 29, 2023
Stay in Kathmandu while trekking in the Himalayas
It's good value for money and there's a gym.
However, the breakfast was disappointing as there wasn't much to eat.
I intend to stay again next time.
Original TextTranslated by Google
Response from Property: Thank you for your review.However it looks like you might be mistaken with other hotels. We are based in Pokhara, and we do not have gym facilities at present.We would appreciate if you could double check and rewrite the review.
Guest User
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Oct 13, 2024
We stayed in this hotel in room no. 3006 (on the 3rd floor facing the road) from 8th to 10th October 2024. This is a very good hotel in Pokhara and highly recommended for a stay. Found plenty of plus points as follows : - located on a main road with various utility shops nearby - short walking distance to the Phewa Lake boating point - road facing rooms on higher floors have nice views of the Fishtail Mountain and the lake as well - very good AC rooms with all necessary facilities - in-house restaurant cooks tasty food - good complementary breakfast - good wi-fi signal - sight-seeing vehicle is arranged on request Most Indian credit and debit cards do not work in Nepal, but this hotel has the facility to accept payment through Google Pay (INR 3000 per transaction), which was a great help. The staff of this hotel whom we came across were all very cordial - Mr. Subash Nepali of the Front Desk, The Supervisor, The Manager and all the serving staff. Our thanks and best wishes to all of them !
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 25, 2024
Good hotel in pokhara to spend with family and friends. Good staffs and good foods. Everything about this hotel is so good. The front desk staff is so good. They welcomed us so well. This hotel provide 4 star service. Recommendng everyone to stay here.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is great, and the window sill is very comfortable,Good geographical location, recommended to everyone,I think I will choose this place again,The paragliding service and yoga classes at nearby stores are both very good,Breakfast is also very good!