Grand Pequot Tower at Foxwoods

I was disappointed in the hotel room the room itself was average not worth the money

Great night with friends!

Stay was amazing

Not a great experience. First time at Foxwoods. Attended a show with family. My wife and I stayed overnight at the Grand Pequot Hotel. There are 12 stations at the reservation desk. Three were staffed. I understand. Good help is hard to find. A lengthy wait to check in left plenty of time to notice the first of what would be a series of observations that this hotel is aging poorly (Going on 30 years old). Looking up at the 30-foot panels behind the registration station, I saw dust build up waterfalling over the edges. I get it. Good ladders are hard to find. At check-in, I learned that reservations made MONTHS before for a smokeless room were not honored because "other people checked in before you." Oh. OK. Two pre-check-in requests (@$50 per request) and three separate MPT Occupancy tax fees can't get me a smoke-free room. Disrespect is included in the price. Twenty-two hundred rooms and no smoke-free rooms left at 6 pm. Sure. Get to the room on a smoke-stinky 18th floor and there are paper scraps on the floor, Bureau drawers dinged and not repaired. The toilet paper holder falls off the wall. Worn carpets that look like people shook the mud off their shoes in front of every room door. OK. I get it. Maintenance is a detail that can't be efficiently addressed with more than $110 in resort fees, occupancy taxes, and room fees added to an already overpriced room rate. Look, I wasn't expecting Four Seasons in the middle of the Connecticut Woods, but I certainly was expecting something above a Maple Tree Motel experience for the prices we paid. Unfortunately, that's what we got. We don't gamble. We do go to shows. We won't go to another show at Foxwoods. Not on a bet.

This has to be one of the worst experiences we had at a hotel. It took 3 check ins to get into the correct room. They checked us into a room that was already occupied. We returned to the front desk, only having to wait again in a long line. Then they sent us to a room that had the toilet seat ripped off of it and it was filthy. So, we returned to the front desk, having to wait (again) in a long line. We finally got into a room that was just okay with $50 off. That wasn't enough concession on their part but I wasn't going to argue at that point. It took a couple of hours from the moment we first arrived to actually get into our room. Everything is expensive and not good quality. The pool closes at 6, there is unpleasant odor that makes it feel not clean.. Elevators were out of order, poor signage if you don’t know the place. Just not a good feeling. We will definitely not return. What a major disappointment.

Wife and I stayed there for 3 nights. Room was clean and spacious, bathroom not so much, bathtub did not drain, had to stop shower in between to give it time to drain, tub was also very high, difficult to get in with bad knees. Excellent hotel with plenty to see and do. The Pequot Tower is best location, all the action is around it. The whole resort is like a small city, you will be doing a lot of walking. There are a lot of good restaurants, but are missing casual dining choices, it's all pizza or burgers. We went to a concert, the venue was awesome. One problem I had was too many small casinos, they are scattered all over the place, instead of having one large one in one location. The slots are basically all the same type, very few branded theme ones. We had a great time and we will make this a go to place more often, already planning out next visit.