Hotels Near Arena House in Liverpool

Great location for tourist attractions and conference/concert centres. The breakfast was varied with hot and cold continental breakfasts unlike Hampton by Hilton next door. I preferred here. Road noise was not a problem here. You can catch a bus from the Liverpool One bus station to Lime Street railway station and elsewhere. For new arrivals I would recommend a taxi from Lime Street station if you are not familiar with the streets and for some reason the buses appear not to pick up from near the station!

Great hotel, even better location in walking distance to shops bars restaurants docks ect.. was at front the hotel on 3rd floor only gripe is that the Celtic bar was open till 4 am with the loud music so we didn't get much sleep till gone 4!

For me this was excellent value for money to stay on a match day. The room was huge and I do like the old traditional look of the rooms with a huge bathroom along with substantial tea and coffee facilities. It is right in the city centre and although I couldn't check in early they were able to store my luggage securely while I wanderd around the great city

If you want to conquer Downtown Liverpool by foot this Hotel is your perfect base camp. Located on Mount Pleasant the is a sight to reach whithin walking distance in all directions. The rooms are kept simple, but have everything you need. The staff is friendly and helpful, and although most of the guests are young travellers it is a quiet place, so you can have a good nights rest after your days on the streets of Liverpool. You should definitely start your day with a breakfast in the very uniquely furnished Restaurant/Bar. You'll be greeted by the most lovely Denise, who will fulfill your every wish. And while enjoying your coffee and planning your day you should ask her about the poins of interest wihtin the city. She may also provide some interesting facts about the histoy of the building you are staying at... you'll be surprised.

We previously stayed here a few times before Covid and were so happy to return. We really like this hotel and the lovely friendly staff who always make the stay special. Our king room was spotless, spacious and comfortable and nice and warm. Breakfast was great with plenty of choice and we also ate at the hotel in the evening. A good menu, reasonably priced and the meals went down very well. We love the bar, dining room on the second floor where we could sit and watch the world go by! We look forward to returning.

Checked out this morning as I had an appointment at Liverpool Hospital, beds were very comfy and the Hotel was very welcoming, lovely fish aquarium in the lobby which was very fitting with the theme. Breakfast was great with very lovely food and lovely wait staff, in particular a lovely tall brown haired girl, I forgot to ask her name, stood and had a conversation with me then gave me directions to the hotel and offered to call my taxi for me. Would recommend to any weary travellers looking for a good nights sleep and a lovely cooked breakfast.

The studios, are ideal for a visit to Liverpool, approx 10 minutes walk from Lime St Station, check in was very good we arrived about 1.30pm for a 3pm check in and we were able to check in early, but even if we couldn’t at least we could drop the bags off, the studio is compact with everything you need for your stay, even a ironing board and iron were provided plus a hairdryer, and an excellent fan, as it was warm in the room when we arrived, everything was provided for you to cook meals if you wanted to in the kitchen area, pots pans, crockery and cutlery, the fridge was a bonus, appreciated the free waters and Pepsi Max in the fridge, also a kettle and coffee, tea, hot chocolate sachets, really enjoyed our stay, and will definitely return in the future.

I usually stay over at the hotel Monday to Friday for business visits in their standard basic rooms. So one could say I have had a lengthy experience with the hotel and their service. The rooms are spotless! Thoroughly cleaned! Check in and check out is hassle free. The rooms have everything you need from an iron, hairdryer to operational AC. Most importantly, I would like to focus on their high levels of perfect customer service the reception staff provide every visit! 2 incredible members of staff and their outstanding customer service skills really stood out to me! Victoria: An absolutely friendly and bubbly member of staff went out of her way to offer me access to her own gym membership following the temporary closure of the hotels gym. She went out of her way to make my stay incredibly pleasant! She truly deserves a raise for her genuine smile and impeccable customer service! I hope INNSIDE by Melia recognises her as a true asset to their company! It’s not everyday a member of staff thinks outside the box and offers a solution from her personal life to provide a great service at work! Joaquin: This gentleman resolved an issue with my door swiftly and efficiently. It wouldn’t close and I had to rush off to work! He reassured me it would be fixed in my absence and it was! No need to switch rooms or anything! He resolved the issue without any hasstle for me. I feel like I am able to trust the hotels customer service a lot more because of him! Again 2 incredible members of staff I hope are recognised by Melia for their genuine work for the hotel!

we came back from an event approx midnight. asked for 2 glasses of red wine at the bar. staff member offered us a number of bottles . we picked one, she opened it. then the duty manager turned up and said that this wine wasn’t available by the glass only by the bottle. ( which was £55) we explained that we were offered this option by the bar staff but he still said no. bar staff then had to put the cork back in the bottle. we asked how they could do that when it could only bought by the bottle and no customer would buy a bottle of wine that had already been opened. no change. out of courtesy to the bar staff we agreed to pick another red wine. turns out they only had one glass left of that one and no spares . therefore we ended up with our 3rd choice option. this all took 45mns from order to serve. some of the worst hotel service we have ever had.