Guest User
July 30, 2024
Service close to zero: totally disorganized - dirty beach (never cleaned during our stay. - The furniture is abandoned (broken parasols, dirty deck chair mattresses). - Beach "towel shortage" all day while we are in high season, how is this possible??? - Most of the time there is no one at the reception desk so you always have to wait for everything. This beach service has a superb swimming spot in Gili and is no longer the one we have. known in 2015 and 2019. Frankly, I will offer to pay my bill in line with the salary of the interns who do not speak a word of English and who probably represent 70% of the staff. In short, not pay the price of a professional hotel. with qualified staff (and really managers) In short, not serious, not (more) qualitative, abandoned. Lots of other good places around.
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