The Wellesley Knightsbridge, a Luxury Collection Hotel, London

Nice experience very personalised given the boutique nature of the hotel. Chauffere service is convenient. Nice breakfast as well. Will definitely be back with my wife and children next time. Also worth noting that the location is convenient for London

Everything during my stay was perfect (rooms, food, room services, network, access to transport, Keep maintaining the standard highest. I could recommend the hotel to my friends and colleagues. Looking forward to seeing you soon if I have to be in London . Best regards.

Where can I start, this hotel is out of this world. From the moment you step outside you are made to feel very welcome. The hotel is exceptionally clean and the rooms are beautiful especially the bathroom. The bed was so comfy I didn’t want to leave. Would I stay here again?? Without hesitation the best hotel I’ve ever been too. Thankyou for an amazing stay xxx

The staff were the most welcoming, kindest people. We had a terrible experience with a Airbnb and they were able to find us a room on short notice. They were willing to accommodate our every need. The food and drinks were wonderful. Highly recommend this to any traveler.

The rooms are wonderful and the services provided are impeccable. I would highly recommend this hotel for its services and location. They offer complimentary chauffeur services to local attractions and restaurants. Our luggage was damaged in-transit and they attempted to get it repaired for us. Very helpful staff. Entertainment in the lounge on weekends.

On my recent visit to The Wellesley Hotel in London, I was looking forward to spending a quiet evening smoking a cigar, an activity I have enjoyed at this place since 2017. I was surprised by an unexpected reception when I tried to book a table. A person dressed in a black suit, with an arrogant attitude, informed me that they do not reserve tables and that if I wanted to sit, I had to do so immediately. This behavior was shocking and unexpected from a hotel with the reputation of The Wellesley. Despite this poor reception, I decided to return in the evening to enjoy my usual time. Unfortunately, the same person greeted me with the same arrogance and told me that all the tables were reserved. I did not expect a well-known hotel like The Wellesley to treat its customers in this manner, especially since I have been a regular patron for years. This person's unprofessional and disrespectful behavior significantly affected my experience at the place. I would not recommend visiting this hotel to anyone seeking courteous and respectful service. **Negative Points:** 1. **Poor Reception:** The treatment was arrogant and disrespectful. 2. **Lack of Professionalism:** The way I was informed about the inability to reserve a table was inappropriate. 3. **Service Inconsistency:** In my evening visit, I was told that all tables were reserved, raising questions about the professionalism of the person in charge. My experience at The Wellesley Hotel was disappointing, and I will not be returning to this place again.