Britannia International Hotel Canary Wharf Reviews
Britannia International Hotel Canary Wharf
International Hotel, 163 Marsh Wall, Tower Hamlets, London, E14 9SJ, United KingdomView Hotel Details
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Britannia International Hotel Canary Wharf Guest Reviews
3.7/5
322 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.4
Service3.6
Cleanliness3.8
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All reviews(322)
Positive reviews(244)
Reviews with photos/video(50)
Awesome stay(73)
Friendly owner(36)
Great value for money(25)
Convenient location(25)
Amenities lacking(21)
Easy to get around(19)
Close to metro(11)
Large rooms(8)
Negative reviews(78)
00meks
Standard Single Room
Stayed in Jul 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Stayed for a night and got an amazing room! Very spacious and comfortable, im extremely grateful! Definitely will be back! Complete amenities and a great view too! The shower was lovely, fully functional and detachable. I had a massive view, and a double bed. Breakfast was an option but and seemed lovely but I didn’t try it as I was there briefly.
NAKSHATRA
Double Room without Window
Stayed in Jul 2024
Other
1 review
4.0/5
Very Good
Posted on Jul 30, 2024
Location and service was good, staff was helpful but room was not the best but it was fine.
Anonymous User
Standard Twin Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
really good!cheap and nice! we love this hotel really much! And the people here are friendly tooo!!!
Margo666
Executive Double Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Good hotel with big rooms and excellent view.
Gatsoman
Twin Room without Window
Stayed in May 2024
Business travelers
1 review
3.7/5
Posted on May 10, 2024
This is a very convenient spot and always very cheap. You do get what you pay for though - I went for a room without windows and it was quite the airlock. However the bar and general feel of the place is nice.
H
Double Room without Window
Stayed in Jul 2024
Solo travelers
1 review
2.2/5
Posted on Jul 16, 2024
Very poor and dirty in all aspects
G.Leung
Standard Double Room
Stayed in Mar 2024
Solo travelers
1 review
3.7/5
Posted on Mar 31, 2024
Staff was amazing - professional and polite. Bit understaffed at times, but they did their best.
Amenities were a bit lacking, as they didn't even have a toothbrush or slippers provided within the room. The room was really cheap, but I'd rather have a toothbrush and slippers over an ironing board within the room.
Location was pretty good, just a 7 minute walk to the Tube.
John
Double Room without Window
Stayed in Aug 2024
Business travelers
36 review
4.7/5
Amazing
Posted on Aug 31, 2024
Another excellent stay, free upgrade to a recent decorated room. Noticed nee style plus by bedside have been changed which was always an issue. Friendly staff and bar area really good plus food options are good. Good pizzas
33127108
Standard Double Room
Stayed in Feb 2024
Business travelers
1 review
2.0/5
Posted on Feb 25, 2024
Absolutely filthy.
Currently in dispute with Trip about this hotel. Given the price, location and the last minute need for work I thought this would be ideal. Too good to be true.
Avoid at all costs. Dodgy clientele too, not sure if they are refugees or displaced people the council are putting up, but I wouldn't be surprised. Didn't feel safe at all.
I left and checked into the Hilton nearby.
6/8
FrankieM
Double Room without Window
Stayed in Aug 2024
Business travelers
4 review
3.7/5
Posted on Aug 28, 2024
Got a little room upgrade which was amazing! Nice room and friendly reception staff. Good price too.
Lauren
Standard Double Room
Stayed in Feb 2024
Couples
1 review
3.2/5
Posted on Feb 18, 2024
Booked this trip for my finances birthday.
The hotel is outdated which we were aware of and no issues there but if you’re looking for something modern it’s not the place for you. The lift doors were very sticking and didn’t seem to open properly and had a bad smell to them.
Checked in ok, went to our room which had the heating on full blast and the temp was showing at 39c. We tried to open the window but it was held closed by just a screw.
The bed was very comfy to sleep on but we only stayed one night so wasn’t too bad.
The next morning we were disturbed by housekeeping entering our room at 8am saying hello then quickly exiting and then hoovering the corridors banging the walls and our door. We told reception about this but was greeted by a rude member of staff who pointed to another lady then walked off. The lady behind the desk said she’ll talk to housekeeping again so sounds like this happens a lot.
We then decided to go for breakfast to be told it was £15 each! Apparently when you check in you can buy breakfast at a discounted rate of £12.50 but no one told us or offered this at check in. We decided to go elsewhere for breakfast.
All in all we had a good trip to London but will not recommend this hotel or ever be returning again. I wish I had spent a bit more and gone to a better hotel.
Samthepyro
Double Room without Window
Stayed in Jul 2024
Solo travelers
7 review
4.5/5
Great
Posted on Jul 27, 2024
They gave me a lovely room and the guy on reception was lovely and delt with a demanding customer before me very well.
Guest User
Standard Double Room
Stayed in Jul 2024
Couples
1 review
2.2/5
Posted on Jul 17, 2024
Dirty bedding asked 2 times for clean and when I got back in evening bed still wasn’t changed and was told I will need to wait for housing the next am as they have no access to clean bedding :(
Guest User
Double Room without Window
Stayed in Mar 2024
Couples
1 review
4.5/5
Great
Posted on Mar 9, 2024
It’s old but feels like classic movies that is maintained good
Guest User
Twin Room without Window
Stayed in Jul 2024
Business travelers
2 review
3.0/5
Posted on Jul 29, 2024
The room they gave me for was at underground level 2. I think it was not mentioned clearly in the booking web site that the room is underground. (only "no window" was mentioned). There is no mobile coverage in the room, and they charge for wifi. I had to go up to the G/F to access the public wifi which is inconvenient. Apart from that, the hotel was ok. I requested for morning call service (for 5 am) as I need to catch an early flight. The staff politely told me that this could not be guaranteed but they would take the request. In the end they did not call me at 5 am :-)