The Z Hotel Victoria

The Z Hotel Victoria Reviews

The Z Hotel Victoria

5 Lower Belgrave St, Westminster, London, SW1W 0NR, United KingdomView Hotel Details
The Z Hotel Victoria
The Z Hotel VictoriaThe Z Hotel VictoriaThe Z Hotel Victoria
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The Z Hotel Victoria Guest Reviews

3.5/5
57 review
Verified reviews
Location3.7
Amenities3.3
Service3.5
Cleanliness3.5
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All reviews(57)
Positive reviews(50)
Reviews with photos/video(4)
Negative reviews(7)
Guest User
Inside Double Room without Window
Stayed in Jul 2024
Other
1 review
4.5/5
Great
Posted on Jul 24, 2024
Friendly, helpful and efficient staff. Excellent breakfast although rather expensive at £13.95 a head. Rooms smaller than expected and better suited to single travellers rather than couples. Did not like the shower/toilet glass partition - lack of privacy. Would stay again as a single traveller but not as a couple.
Yongsheng
Queen Room
Stayed in Nov 2023
Couples
30 review
3.0/5
Posted on Nov 18, 2023
All are under normal level but only location is better , I might not choose it again if come back London .
BF
Inside Double Room without Window
Stayed in Oct 2023
Couples
28 review
3.0/5
Posted on Nov 1, 2023
Great location. Rooms are very small and no other amenities. We only stayed here for the convenient location.
Jeanineho
Inside Queen Room without Window
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Z Hotel Victoria was amazing!! The location is really so convenient. And the staff are really the best. We had nowhere to go during Christmas and were afraid that our train will be cancelled. They actually held on the room for us and they were so incredibly warm & sweet!! Especially the girl that looks like Barbie. (Margot Robbie) Will definitely book this hotel again if I’m back in London! :)
Guest User
Double Room
Stayed in Nov 2023
Travel with friends
3 review
4.5/5
Great
Posted on Dec 17, 2023
Location is great!! 3 mins walk to Victoria tube station. Room size is very small and can’t find a place to open my hand-carry luggage. Staffs are very helpful. Overall is fine for a short weekend stay.
Guest User
Inside Queen Room without Window
Stayed in Jun 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jun 28, 2023
Gd location service room r clean staff is friendly just only e price double coz summer 😂😂
Guest User
Inside Double Room without Window
Stayed in May 2024
Family
8 review
0.8/5
Posted on May 11, 2024
The service is okay. The room without windows is in the basement and is too small.
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Yiu
Double Room
Stayed in Feb 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Mar 4, 2024
The room is small and suitable for one or two people, but not suitable for families. The hotel staff is friendly and kind. The location is really top-notch. There are all attractions within half an hour's walk. The subway station is also convenient for going to major popular areas.
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athena
Inside Double Room without Window
Stayed in Jul 2023
Couples
14 review
4.7/5
Amazing
Posted on Jul 10, 2023
Wifi is fast, air-conditioned, well-equipped and new. The only thing is that the room is so thin, the two seats are not enough to open at the same time, and the bed is so short that if it exceeds 1.7m, it will touch the foot
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Guest User
Inside Queen Room without Window
Stayed in Oct 2022
Other
3 review
1.0/5
Posted on Oct 28, 2022
Very bad hotel, never comment on the hotel, it's really bad. Booked with a window, given the windowless. Close to a large subway station, the room has strong resonance, and the room is really too small. Hope the Chinese compatriots avoid lightning. As long as you live there, you will never go back.
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Guest User
Inside Double Room without Window
Stayed in Apr 2022
Solo travelers
32 review
5.0/5
Outstanding
Posted on Apr 21, 2022
The location, location and health and safety are very good hotel, it is recommended to stay 👍
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Guest User
Inside Queen Room without Window
Stayed in Jul 2024
Business travelers
114 review
5.0/5
Outstanding
Posted on Jul 24, 2024
乾淨舒適服務好
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Nancy P
Stayed in Aug 2024
Business travelers
5.0/5
Outstanding
Posted on Aug 3, 2024
Stayed at the Z Hotel Victoria London. Excellent hotel, excellent service, the staff are all very good. Quality of food is excellent. The hotel is also very strategic a- a few mins from Victoria Coach Station, Victoria Train station and 12 mins from Buckingham Palace . Overally i would give them 5 star rating.
Response from Property: Dear Nancy, Thank you so much for your wonderful review of the Z Hotel Victoria! We are thrilled to hear that you had an excellent stay with us and that you found our service, staff, and food to be of the highest quality. Our location is indeed very convenient, and we're glad it enhanced your visit, making it easier for you to explore iconic sites like Victoria Coach Station, Victoria Train Station, and Buckingham Palace. Your 5-star rating means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back on your next visit to London! Warm regards, Pavani Amarasinghe Night Manager The Z Hotel Victoria
Guest User
Stayed in Oct 2024
Other
3.0/5
Posted on Oct 25, 2024
This hotel was in a very lovely neighborhood, close to posh shopping and dining. The staff was friendly and accommodating. We did not use the dining options. My biggest complaint was the room itself. While I was expecting the room to be small, it was very uncomfortable for two people with luggage. Furthermore, the bed was rock hard, along with the pillows, and it made sleeping somewhat difficult.
Guest User
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Oct 21, 2024
We have stayed in two different Z Hotels in London this year - and have been blown away by the welcome and care from all the staff and the small, but perfectly formed rooms. Not an inch of space is wasted in the rooms, but they are clean, comfortable and contain everything you need. However, the nicest surprise when you check into a Z Hotel is the incredible service from the staff and the complimentary drinks they provide. They seem positively disappointed should you refuse! The rooms are great value in fab locations - I can't see any reason to book anywhere else.