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5 star

The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Reviews

The Trafalgar St. James, London Curio Collection by Hilton

St James London|0.1km from Nelson's Column
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo
The Londoner
4.4/5138 Reviews

The Londoner

Theatreland London|0.28km from Nelson's Column
This hotel was overall a good experience. Considering the price tag some things were not as good as expected though: - The location. Although it is very central located Leicester Square does have a share of homeless people walking around and heavy ambiance in the late night. Nevertheless considering connections is as perfect as it can be in central London. - The rooms are a little small but nicely appointed. - The bathroom has a weird design with a small bathtub. Really liked the toto toilet. - Too much light in the room in the night. The curtains don't close completely and are a lot of mirrors reflecting the light troughout the room. - The hotel is big with several common areas and at reception there is no clear explanation... for instance I didn't understand if the courtyard was open or not. Nevertheless the gym, pool and spa were very straightforward and well appointed. - I think it is not acceptable the in room open ear cleaners (cotonete) for hygienic reasons. - Lights over the bed too strong. - Room cleaning could be better. The highlights of the stay: - The central location besides the inherent problems. - Lively but yet organized and not loud entrance lobby and bar. - The complimentary soft drinks and snacks at the secondary lobby. - Miller Harris bath products overall very good except the body lotion which the smell was harsh and totally off. - Gym and pool. - Overall very quiet room and halls. So would I return there? Honestly only if I really need to stay at Leicester Square. For me it was good but not amazing stay, with an overall feeling of pretensious mood and too expensive for what it was. If you want a really luxurious expericence I would recommend to search elsewhere but at a discount this would be a nice stay. For the amount of hotels in central London this one just didn't excited me enough.. I would prefer to return to Pan Pacific for instance.

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Top rated hotels in London

Searching for hotels near Nelson's Column? Compare room rates and reviews to find your ideal stay.
The Z Hotel Piccadilly
3.9/550 Reviews
Theatreland
Strolling through London in the rain, Piccadilly circus tube station is just a few minutes' walk away, and Chinatown is just a few hundred meters away.
The Trafalgar St. James, London Curio Collection by Hilton
4.3/5133 Reviews
St James
I was looking at the Biltmore and the Waldorf but decided to stay at the Trafalgar as they have bigger rooms than the Biltmore and the Waldorf looks like it is in desperate need of an upgrade. Everyone was very polite and helpful apart from one staff member, more on that later. I was upgraded to a Suite on arrival but requested a toom with two beds instead which was granted. The Nelson double room is very spacious and modern. It faintly smelled of mothballs whenever you entered the room and the smell then quickly disappeared. We noticed that one of the beds was sagged in the middle and this was very quickly resolved by the maintenance team and was not an issue for us at all. The only reason i mention it in my review is because Alejandra apologised a thousand times for this “inconvenience” and even send us Macaroons and drinks to the room as an apology. During checkout, Alejandra apologised again and made sure our stay was perfect. There was a key card under the bed which was covered with dust as was the carpet under the bed. Cleanliness regarding this could obviously be better as dust can trigger allergies. The service of the staff at Trafalgar is above that of all other Hilton properties in London and certainly a step above from general hospitality service in Europe. I would give the service at Trafalgar a 9 based on European standards and a 7 based on Middle-Eastern and Asian standards. Breakfast was so highly rated in many reviews of this hotel which also influenced my choice, i was expecting an absolute feast. Unfortunately, breakfast was quite disappointing for us. Staff was great apart from someone who i can only describe as a North-African young woman with shoulder length curls who did not want to give us one of the three empty tables available in the Breakfast room with only 40 minutes available for Breakfast as she was keeping those for families of 7. This is rather absurd and we ended up taking one of the tables anyway as i wasn’t going to sit where she suggested which was away from everyone else. Breakfast in any hotel, especially 5* is always based on first come, first serve. You can’t deny your guest seating space at breakfast as if you were running a dinner service. Vegan options are very, very limited. Fruit selection is even more basic than what you can get at any supermarket in London. There was only Cantaloupe, Watermelon and Pineapple. There were Apples and Bananas for grabs but that is still not enough. Pastries are miniatures which is really shameful for a breakfast buffet. Only sausages available were Pork, no vegan and no Chicken so unfortunately no sausages for me. It’s basically a full English and that’s it. You could order A-La-Carte but that wasn’t special either. We had Amex Platinum credit so we used that for one of the dishes which was not special for the £15 asking price. Room service was basic as well. Food arrived with a very friendly staff member but it was slightly cold. All in all it’s a good hotel fo
Club Quarters Hotel Trafalgar Square, London
4.2/5109 Reviews
Breakfast is 19 pounds per person (plus service charge), which is more expensive, and there are not many varieties. The hotel is very close to the subway station. The room is not small in this location, but the facilities have two drawbacks. There is no height difference in the shower, the shower water flows to the entire bathroom floor, and the wash basin is too small to wash clothes. . The last one is that I asked the waiter to clean the room and change the sheets. The black waiter threw the quilt in the ground in front of me and then changed the sheets. I asked if the quilt was also replaced. She explained that it only stained one side. At my request, another waiter changed the quilt cover.
The Grand at Trafalgar Square
4.1/5105 Reviews
Good location, right next to Trafalgar Square, next to Tesco express and Macdonald. The hotel room is also large. Friendly service, you can order Chinese food with just eat. The room has a microwave. Hygiene is average, seems gray, and the bathroom has a slight odor. There is no own parking lot. There is a cooperative parking lot on the other side of the square. You can park temporarily at the door and drop your luggage before going to the parking lot. Parking is 44 pounds a day and about 37 pounds with a hotel coupon. There are actually two hotels here, one is grand and the other is cq. I booked grand but lived in Cq. I do n’t know how to arrange it. When the hotel is not busy, it is sold at 7-800, and the price is good. After all, it is close to the Thames and other attractions.
Page8, Page Hotels
4.7/5114 Reviews
Theatreland
We had already planned to come to London for months. It turned out we arrived after the Queen Elizabeth’s death @7AM English time on September 12th , Angel greeted us with a big smile and told us our room was ready. It’s a terrific hotel You could not have a more helpful staff.,Barbara and Angel entire staff. The location is perfect next to Charring Cross tube,near West End, Walking distance to Government Buildings Diagonal to Trafalgar Square . I would give it higher than 5 .if I could.Will definitely go back and stay . I have told my friends at home . Thanks for a great visit,
Great Scotland Yard Hotel, Part of Hyatt
4.5/592 Reviews
Buckingham Palace
I am very satisfied with my stay in London this time. The price is not expensive and the location is excellent. Buckingham Palace is right outside the door. We happened to see the changing of the guard ceremony. It didn't take long to walk to the lively Regent Street, which was very satisfying. The room is also very new and fully equipped with slippers, shower caps and cotton swabs. There is plenty of water supply. I like their tea bags very much. After turning on the bed, there are chocolates. Breakfast is also semi-buffet style and tastes good. I like the smoked salmon. The price is very reasonable for Greater London on weekends and I will come again.

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