Best Hotels near Sainsbury＇s, Londonderry

A beautiful place near the city centre and the St Columbs Hall . Thanks to Emmet for her warm welcome. Soon for a new Londonderry visit and a passage to Lawrence

Twin room was fine, but shower was small and the shower head could have done with a clean. Reception area and bar/restaurant was pleasant. I stayed here as part of a coach trip. I believe the hotel promised things they couldn’t deliver! Breakfast was buffet style and cold. Items ran out quickly but it took so long to top up, we just gave up. Evening meal wasn’t much better. Set menu with two choices and repetitive every night. It was quite tasty with mash potato, swede and carrots every evening. I requested chips one night and offered to pay. In the end the manager put a bowl of chips on each table - result. Service was appalling. One evening I had ate my chicken and mash before the vegetables arrived. Nearly 3 hours for our meal. People just kept leaving. Our driver spoke to the manager and reception to complain about the service and was assured it would be rectified - it wasn’t. Seems we were being treated like second class citizens because we were on a coach. People who were ordering off the Al a Carte menu were being served first. Not acceptable. I hope the coach company won’t use them again.

The location of the hotel is very central, just inside the city wall, and there are welcome biscuits and chocolates. The children said it was delicious, but the room is relatively small. The British breakfast service is very good

We booked this for two nights at the end of our minimoon exploring the Causeway coast - what we were hoping for was a calming spa retreat in a peaceful setting, what we got was more family fun camp, as a result we came away quite downhearted about it, but if you're looking for a family getaway it would be perfect. (I don't think it helped we had stayed in some amazing places in the preceding days, and arriving here didn't compare) On arrival, no staff were around to check us in and we had to wait quite a long time. The greeting we then got was very business-like and grumpy, rather than friendly and welcoming. We had treated ourselves for our minimoon and booked a suite, which was spacious, but felt dated and in need of a serious refresh - in particular the bathroom - and was very hot. There were no nice extras or finishing touches. In the corridors there were kids running around unattended everywhere. We ate in the Coach House Brasserie both nights, we'd describe it as average. Breakfast was served in Courtyard restaurant, and was exactly what you would expect from a hotel breakfast - perfectly acceptable (though some staff were grumpy and rude) Our main reason for staying at the resort was the Spa, we were hoping for a relaxing end to our minimoon. On arrival at the spa things were looking good, while it was smaller than anticipated, we had the place to ourselves (though the steam room was out of action)...turned out that was only because it was lunchtime. It was soon filled with lots of children, again unattended, splashing and screaming and was the complete opposite of relaxing to the point we actually had to get up and leave. We appreciate it may have been the start of the school holidays, and families need to have somewhere to go, particularly in the rain, but if the pool is open to families, it doesn't feel right to be selling it as a spa, it's just a family splash pool. Also worth saying that young kids were using the jacuzzi and sauna without adult supervision which could be very dangerous. Maybe it would be worth having ”family times” and ”adult only times” to help alleviate this? We did end on a mini-high, as we had booked massages - both of our experiences with the treatment rooms/staff were great and we couldn't fault them, so big well done to that team :) Checking out we had a letter under the door advising us to pay on way to breakfast because of how busy it gets, so we did, then when we checked out later (when it was supposedly very busy) there were 4-6 staff behind the desk and not another customer to be seen...odd.