Hotels Near Garden Workshop in Los Angeles

We stayed March 15 to 17, 2023. Amanda was amazing, asked for an early check-in, she made sure we had it then followed up to make sure we were all set. I had a health medical emergency (hit the emergency button on the phone in the room) and the staff was at our door in one minute, and Tony from the front desk then ensured paramedics got to the room, then secured the room. Staff made sure my husband knew when he arrived later that night and then they followed up to make sure I was okay. This staff, all of them, Georgia? the housekeeper all work together to make sure our stay was excellent. Food is super delish too, and the manager in the restaurant is the best, making certain everyone is all set. THIS IS OUR FAVORITE property (we each are Hilton Diamond), stay here many times, but the extra care and follow-up is so appreciated and reflective of the management. The property is beautiful and quiet, and extremely well maintained.

A few good things to say about this hotel and a few bad things. First of all, watch out for the wifi fees. Every U.S. hotel where I've stayed in the past 20 years has had free wifi. I think this hotel is stuck in the 20th century. The hotel's wifi registration page says Bonvoy members get free wifi, but it won't grant you access until you choose one of the paid options from the drop-down menu. I called the front desk. They confirmed my Bonvoy status and assured me that it was just a software issue and the charges would not appear on my bill. When the charges *did* appear on my bill, archaically labeled ”Telephone” charges, I insisted they remove it, which they did, but without apology. I tried to explain to the manager that wifi is a basic hotel service -- like electricity and plumbing -- and that needs to be included in the cost of the room. He said, ”It's a standard charge at all our properties.” Not sure if ”all our properties” means all Sheratons, but if so I certainly will think twice before staying at a Sheraton again. Then there's the parking fee. The lady at the front desk when we were checking in said there would be a $16/day charge to self-park my car on-site. That seemed surprising, but I figured I didn't have a choice. Maybe what she meant to say was that valet parking would cost $16/day and self-parking on-site was free. But when no charge appeared on my bill for parking, I didn't ask questions. The two computer terminals at the business center were in different states of confusion when I went to print my boarding passes, but someone from the front desk was quickly able to get one of them set straight. There was only one architectural design flaw that concerned me -- there are no stairs. Oh, there's a fire exit, but it's essentially a fire *escape* -- one-way outbound and not into the lobby. So if the 3 elevators at this ~300-room hotel get backed up -- which happened to us when an entire summer camp of teenagers staying the hotel showed up all at once -- there's no ”I'll take the stairs” option. On the plus side, the rooms were quite clean and spacious, had complimentary bottled waters and mini-fridges, and had ample electrical plugs for device charging. The food in the restaurant was quite delicious and worth the slightly longer-than-expected wait. Not sure if we'll stay here again. Might consider it if the hotel -- and its ”other properties” -- decides to get with the century and stop charging for wifi.

The hotel looks good! Very close to the nearby college, but still need to drive there! Sanitation needs to be improved. It is close to roads and highways, which will have a slight impact at night. The hotel has a microwave and refrigerator, and you need to cross a bridge hole to go to McDonald’s in the south

Upon our check-in we immediately noticed trash strewn about the grass areas and dozens of cigarette butts scattered about the walkways and lawn. There were plastic bottles, food scraps, wrappers and various other gross items strewn about the grass areas outside all of the rooms. In 25+ rooms there are families living at the property (on a permanent basis) that clearly do not care about the other hotel “guests”. In the evening, furniture from inside the rooms had been moved out to the walkway and lawn area. From 7:30p until well past midnight there were adults speaking very loudly and children running about screaming in the common area. On both sides of our room were adults smoking in non-smoking rooms. I expressed my displeasure on the first and second day to the front desk staff, but nothing changed. As for the room itself, the floor and the bathroom clearly hadn’t had a deep clean in a long time. We used sanitizing wipes on all the hard surfaces before settling in. In hopes of getting the room well cleaned on our first night, I left a tip for housekeeping. Imagine my surprise when the money was taken BUT the room was NOT cleaned. The only thing we got were new towels left on the bed. We had stayed at this property several times in the past, so were SHOCKED by the change. It was our favorite hotel because we travel with dogs. Prior to this stay, we were able to safely walk dogs at any time of the night or early morning. It's also near several great food choices. Previously, the rooms had been very clean and the grounds well maintained; not any more. This is such a disappointment. I will not be returning.

Book two big bed rooms, the bed is very big, the thin person feels that one can sleep three people, there is no breakfast there, not far from the early shop opened by the Chinese, it is cheap and delicious, the boss is very good Chinese Communication, the parking lot in front of the door, the hotel location is close to the high speed, a bit noisy, the hotel facilities are generally sanitary, others are good, it is worth staying

In order to make it easier to go to Las Vegas the next day without traffic jams, it is far away in the suburbs. The overall is good. Gome Express Hotel is marked with a swimming pool. Breakfast is free.

Breakfast is good, the hotel has a parking lot, there are many restaurants around

This is the best motel I have ever stayed in. There is a refrigerator, a microwave, and four bags of coffee for free. Hygienic and quiet

From the beginning of the stay to the end, we were in complete dissatisfaction with the way we were treated. We were encouraged by the great reviews on Google and on hotels.com of this location, but unfortunately do not believe what everyone says. Don’t be fooled! After we checked into our hotel we went to get food. After we got food and returned back to our hotel, we noticed that there were blood stains on our bed sheets and comforter, upon looking closely. We were obviously disgusted by this and did not want to use the bedding if it had blood in it, so we called the front desk at that time. The lady at the front desk said that she is very sorry and that she cannot have a maid replace the sheets because there were no maids at that time.Then I asked for a new set of sheets and bedding so that I could replace it myself. The lady said that she will send over the bed sheets as soon as possible. A guy who looks like a new hire by the name of “Colby, Colvy, or Toby” (one of those names, the hotel staff declined to confirm which one), arrived at our hotel room in about 10 or 15 minutes. With an attitude from when we opened our door to greet him, he gave us just the bare set of inner sheets. Upon receiving the sheets, I asked, “Could we get a comforter?”. He responded back saying, “you didn't ask for a comforter, I am giving you bed sheets.” I said back to him, “we need a comforter because the bloody bed sheets touched the comforter hence we would need all new bedding.” With extreme disrespect and rudeness, he said he will go get it. When he returned with the comforter in hand I had the old sheets that had blood on it, all wrapped up. Then he gives me the comforter. I asked him “what do you want me to do with the bloody bed sheets”, and he said “I don't know what you want me to do with it. It's not my job. You know, I am doing you a favor by bringing you these things right now, this isn't even my job, I work at the front desk.” Obviously I was very upset at this and I found this to be extremely unprofessional as the hotel had blood on the sheets, and they should do anything to fix it and to make sure that we are happy. Obviously in this case this employee did not care. When I replied back saying “that this is a problem that needs to be fixed and whoever's working at the hotel needs to be able to help me and not be rude to me, I was replied back with a statement that I would be kicked out for being too disrespectful. Along with this, this individual decided to curse at me and once he started cursing at me, with fear of safety because my girlfriend was also in the bedroom I closed the door and locked it. Despite me closing the door and locking it, this man continued to curse me out and it seems like he almost wanted to fight me saying “F*ck this and f*ck that, come on man, it's like that?!” Then I give a call to the front desk and the same lady answers again, I explain the whole situation and she apologizes. She confirms to me that compensation will be gi