Highgate Hotels in Los Angeles

The room booked on Ctrip was a bit noisy, with the window facing the highway outside, and it was much better to change the room after adding money. The air conditioner is also noisy, every room is the same. The surrounding environment of the hotel is not bad, there is COMMON ’S diagonally opposite.

I have stayed at this hotel now three times and I love every single visit! It is very old and very charming, but the rooms are very comfortable and the bedding very high end. Check-in is very quick and room is always ready. The bar is a hidden gem! I would come to this bar even if not staying at the hotel! I love it! Looking forward to my next visit in a few days!

We recently visited The Mosaic for a two-night stay. The location of the hotel was excellent, on a quiet street just off Wilshire and a stone's throw from The Peninsula where we had business. Our room itself was fine, and quite reasonably priced by Beverly Hill standards. However, the room was right next to the elevator and directly across from the housekeeping station, which disappointed us considering that the hotel did not seem to be hosting very many guests during our stay. Couldn't we have been assigned a different room? Accordingly, it was noisy outside our room, particularly in the AM with the housekeeping staff doing their thing and the trash pickup outside on Monday morning. Speaking of housekeeping, we did not receive any housekeeping during our stay, and we were never informed that we would not be nor were we asked if we might like to have housekeeping during our stay. In addition, we booked a room rate as part of which we were to receive breakfast, but I don't think the restaurant/bar was even open during most of our visit, a fact that nobody mentioned to us when we checked in. And, we were charged a mandatory ”urban bundle fee” of $30 plus tax per day which was said to include a complimentary welcome drink (which we did not receive) and ”other valued added amenities” to which I have no idea what they are referring to because as far as I can tell we got nothing. And finally, we were charged $50 daily for parking which was neither valet nor was it even secured parking. So, all in all, not a bad place to stay location wise, but I do not like it when a hotel makes promises that they can't keep and doesn't even have the courtesy to tell you about it or apologize for their shortcomings.