Hotels near Los Angeles Center For Digital in Los Angeles

The one incident that nearly ruined my stay at CitizenM was the aggressive sprinkler inspection. I was not notified by email, phone, nor physical note about an inspection. At 9:15am, I was awoken by banging on my guest room door. I went to the door to see two men continuing to bang on the door, saying that they needed immediate access to check on equipment. Everything I've been taught about hotel safety was to NOT open the door to unidentified men. I told them everything in the room was fine and that I would be checking out within the hour. They continued to insist that I immediately open the door, which started to frighten me. I told them I was going to call the front desk to check if they were sent by the hotel. I was surprised that one of the men responded in an angry manner saying, ”FINE, GO AHEAD AND CALL THE FRONT DESK!” The woman at the front desk apologized, said that she too had just found out about the inspection, and said that the men were indeed authorized to inspect the sprinklers. I opened the door and they did a quick inspection. I did not appreciate the aggressive, unprofessional manner in which they demanded entry into my room. Other than that, the rest of my experience was excellent!

It's close to Little Tokyo, so you don't have to worry about eating. The room was clean. Amenities were also available. Conveniently located near Union Station. When I slept until about 10:00 in the morning, I was awakened by the sound of a drill, probably because the upper floor was under construction.

The beds are smaller than expected but overall I am satisfied with the hotel. The staffs are friendly and we checked in really fast. The hotel is near Little Tokyo and some bus stations. Will book again in the future!!

When I first arrived I was telling the guy at the desk that I had two reservations I cancelled one, but there should be another that I have already prepaid. Well he pretty much was saying he don’t see a paid room as I have the confirmation receipt on my phone in my hand. the lady (his co worker) reviewed my receipt for the room purchase and searched by my middle name. They found my reservation… okay, they were out of one beds. So we walk to our room and it’s literally a jail no city view, just a view of other hotel windows and a vent on the second floor. I mean that’s ridiculous for the price so make sure y’all checking the view before paying all that money! Remind you the guy already pushed back on me regarding my prepayment so was he being rude? I think so honestly. So I Go back to the desk to get another room with a better view because at this point I was disgusted, new room still have 2 beds but it was on 8th floor with a good view so I was okay with it, better than the first room. Going off of reviews and pictures I thought this hotel would be nice but it’s really old looking I made the best out of it but I would never book here again sorry not sorry.

Could easily be zero stars. Original room was 93 degrees upon check in, the air conditioning unit was poor by anyone's standard, we asked to switch rooms. They did not offer to come get our bags, or move us to a new room so we brought our luggage back down to the front desk. We were then given a second room. Again, no offer made to accompany us and see if the new room was up to standards. This room was 92 degrees upon entry. After a second phone call, they sent up staff to change the filters on the AC unit. That team told us the AC was functioning well and blowing cold air (it was blowing cold air as if you had a few ice cubes in your mouth and blew on my neck) and to use the blackout curtains (after a sort of condescending explanation of what blackout curtains do) and give it some time for the AC to work. We went out to dinner for about two hours and came back to a nice cool 87 degree room. We once again took our belongings back downstairs. We were then told by the front desk staff that since we booked a room with a king size bed all of those rooms faced the sun and would all have similar problems (why would that be an acceptable answer?) and they could do nothing more for us since they accommodated us once already. I had no idea their idea of accommodating someone was to put them in a room with the same problem that the previous room had but what do I know, I am not in the hospitality industry. We were then told that the hotel was completely booked so no further ”accommodations” could be made. We asked for a refund and this is the first time they reacted with some conviction, they were happy to let us leave. Must be nice to be able to turn away business. At no time were there any apologies, any remorse, just matter-of-factly let us leave. My wife and I don't argue or yell, we never feel its worth it, but we left angry and hotel-less on a Saturday night in Los Angeles. We scrambled to find a new hotel but the damage was done, they took our entire Saturday away from us, which no refund could ever compensate for, they temporarily took our joy to be in town on our own as we are parents and do not get much time away. We did take our business elsewhere, to a Hilton, they seem to understand that to relax you need a room that is slightly cooler than a sauna. We were able to salvage the remaining days of our trip. Also the elevators at the Freehand are old (charming?) and constantly in use because of the rooftop bar so it took us waiting for a few packed elevators to get up and down to the hot AF rooms which probably added to our level of frustration. But it was mostly the Sahara like environment of the hot room. Did I mention the rooms were hot? Also maybe use a free hand to open a book on what hospitality looks like, I think your staff may be surprised. (see what I did there?)

The front desk service of the hotel is good, but the hygiene condition is not very good. The bed sheets were not changed even after staying for 5 consecutive nights. When booking the hotel, the destination tax was clearly included, but when checking out, I was still charged 30 US dollars per night. Ctrip customer service promptly refunded me (according to the real-time exchange rate) Parking costs 60 US dollars a night. We parked in the parking lot behind the hotel. If you park before 12 pm until the next morning, you need to pay 40 US dollars. You can choose to park after 12 pm until the next morning. Then The price is $20. I have to say that parking in downtown is really expensive. The security around downtown is not very good either.

The hotel was nice and clean but the hotel parking lot was full so we had to park at another place which was quiet inconvenient.

It's quite before. It was about 2012, and it was 3 or 4 months. I'm sorry that the information was old. I tried to describe it nostalgic. The owner was Korean American, and the inn worker 々 was Japanese. The owner was very pleasant and the person who worked was very good. Definitely, you can spend comfortably !! I miss it. The building itself is old, but it was cleaned properly and there was no huh at all. The station is also close and recommended to stay reasonable !! The room was hot because it was honest and only a fan (at that time) (of course a single room). The bus toilet is joint, but it will not be a problem because it is different from men and women. Yes. . . When you eat, you can rent a pot or fixture for free, so you can also cook for yourself !! There is also a refrigerator. Also, the washing is done with a washing machine and a dryer, so it is stress free. There is no detergent. Each, once, about 25 cents. When I returned to Japan, the owner said that I would come with my wife next time, but I can't realize it yet (T_T) I think it's a really good hotel for Japanese people !! I want to go again if the corona is settled and time is done.

Amazing stay. We’ve stayed a handful of times at the Waldorf Beverly Hills which we also love, but I think this will be our new go-to Hilton property in Los Angeles as it’s at a much more attractive price point. The service was what really stood out. Extremely friendly front desk, bellmen, drivers, and wait staff. We were celebrating our anniversary and they upgraded us to a beautiful suite and provided treats and champagne. Pool was beautiful and huge considering the area. Food was delicious, albeit extremely expensive which is our only criticism of the property. We are excited to come back.

It was a Great Hotel, the location is great, very well connected to subway, lots of restaurant and fast-food around. The rooms and the facility is great, especially the 7th floor pool deck the staff there are very friendly, room is very comfortable and spacious, clean, have all amenities I needed, including the slippers which I used for the pool side. Some of the receptionist are very friendly, courteous especially the girl who extended my checkout time and the gentlemen Manny they made me feel home, also the concierge gentleman, I am from Asia and you definitely need people like them to make you comfortable. on the other had there were some receptionist who don't even want to smile, a smile cost nothing, it is because of these couple of them that the hotel might not get the guest back. Over all I will for sure come back again and there is no need for me to stay in other places, i use to stay in sheraton grand, but now I recommend this hotel and also myself will stay here again for sure. Cheers James Bhaskar