Austin Hotel (Lu'an High Speed Railway Station) Reviews
Austin Hotel (Lu'an High Speed Railway Station)
1st floor, Military Supply Building, Intersection of Nanping Road and Jiefang South Road, Yu'an District, Lu'an, Anhui, 237000, ChinaView Hotel Details
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Austin Hotel (Lu'an High Speed Railway Station) Guest Reviews
4.6/5
Very Good
1699 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1699)
Positive reviews(1665)
Reviews with photos/video(566)
Easy to get around(181)
Classy environment(127)
Close to train station(104)
Friendly front desk staff(65)
Delicious breakfast(56)
Convenient parking(50)
Perfect for business trips(42)
Good audiovisual experience(8)
Negative reviews(34)
Guest User
Zhiying Double Bed Room
Stayed in Sep 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Near to Railway station.
Hotel is good & services are good.
Response from Property: The hotel is located opposite the high-speed railway station, a stick, a hard workA commitment, a harvest can get yourpraise,is our greatest harvest, and strive tomove forward, only for your support, wewill continue to let you see our growth andprogress, firmly believe that your choicewill not be disappointed, welcome yournext visit
Guest User
Zhiying Double Bed Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Warm and kind service, clean in the room and outside, delicious food provided, quiet environment and convenient transport. I will choice this lovely hotel again if have a chance to Lu An.
Response from Property: 我們很高興您喜歡我們温馨舒適的房間與友好誠摯的服務,我們所有奧斯汀的員工都對提供卓越的服務充滿了熱忱,期待不久的將來,再次接待您的入住!
Guest User
Preferred Zhiying Family Room
Stayed in Jun 2023
Family
15 review
5.0/5
Outstanding
Posted on Jul 29, 2023
After coming out of the Sunken Plaza, Lu'an Station is just over a flyover. It is easy to find, and the appearance of the hotel is also eye-catching. The family room has a big bed and a 1.2-meter small bed. It is relatively spacious and decorated in a traditional style. It's good to have fruit and white fungus soup in the evening. There are hair conditioner, children's slippers for bathing, children's bath towels, and a few packets of snacks. The room did not smell of cigarettes.
Except that the breakfast is too simple, everything else is good.
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Response from Property: Reply from the hotel: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. The breakfast question you raised has been reported to the superiors. It will be improved in the future. Everything we do is to bring a different holiday experience to every guest , Seeing your satisfaction and affirmation, we are really touched, we will continue to work hard and always prepare for your return at any time! wish you a happy life
Guest User
New Chinese style executive twin room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
第一次入住酒店,給朋友預訂的,房間設施設備的,服務員服務熱情,早餐很豐富,周圍環境也挺好,,,
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Response from Property: 愛的客官您好:茫茫人海,多一個人相知,是一種欣慰,人生旅途多一個人相伴是一種福氣,紅塵多擾,多一個人問候,是一種慰籍,小奧真誠的感謝您的暖心點評,祝您生活愉快,生活多姿多彩!
Response from Property: ❤【自助洗衣】❤您的滿意,對於酒店來説,是一種鼓勵,是一種支持,簡簡單單的一段話,是滿滿的信任,是別人拿不走也擦不掉的成就感,特殊時期,特殊照顧。我們喜歡的是您輕敲鍵盤時敲出的關於認可的所有字眼^_^疫情過後願我們都越來越好~
Guest User
Zhiying Double Bed Room
Stayed in Aug 2024
Business travelers
46 review
4.5/5
Great
Posted on Sep 12, 2024
酒店裝修時間有點長了,整體看上去有點舊了,電梯裏面的香薰味道太重了!
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Response from Property: 親愛的小奧家人您好:感謝您對酒店的點評!很抱歉沒有給您帶來完美的入住體驗,您入住酒店期間有任何的問題和建議都可以聯繫總枱,我們24小時在線,有任何問題我們都會及時解決,我們會認真,用心,努力的走好每一步,把控每一個細節和服務,小奧真誠的期待與您的下次相遇
Response from Property: 親愛的客官,一打開電腦就看見您的點評,小奧心裏真的是感動,因為鼓勵,因為支持,我想我們會越來越好的,在奧斯汀,當您走進大廳的那一刻開始,一抹微笑,一杯熱茶,一聲問候,似乎已經表達了奧斯汀人的熱情與貼心了,滿意只是我們的起點,驚喜與感動才是我們一直要尋找的方向,追夢的路上,因為有您,小奧明天還將會更好,我們期待您的再次光臨,祝您生活愉快!
CHIAO YING
Guestroom (2 beds)
Stayed in Aug 2024
Family
4 review
4.0/5
Very Good
Posted on Sep 14, 2024
主要是離高鐵近,房間尚可,但是衛生乾淨!!
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Response from Property: 非常感謝您對我們的好評,看到您如此走心的評價,可以感受到您對我們的喜歡,我們早餐食材都是早上新鮮採購.可放心使用,期待您的再次到來,期待與您再次相遇,咱們家也會不斷努力,越做越好!
Guest User
Zhiying Double Bed Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 24, 2024
服務好,衞生乾淨,每次來都住這
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Response from Property: 感謝您選擇咱們家並留此點評,縱使時光推移,我們的用心始終如一,同時,您給予的鼓勵,也是督促我們不斷前進的動力,我們將再接再厲,爭取更上一個台階。期待您的再次光臨!
Guest User
Preferred Zhiying Double Bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
第一次入住 酒店周圍環境可以 房間設施完善 下次還會來
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Response from Property: 一開始不為別的,只是想在每一天都與不同的人相遇,邂逅有趣的靈魂,聽聽你們的故事,説説我們的青春,有幸也能參與一段你們的旅行~有幸我們能一直保持初心!