Overall, it was a disappointment.
Although it is classified as a 5-star luxury hotel by trip.com standards, it is far from that level, so it would be better to give it about 4 stars. It gives the impression of a hotel for group travelers.
■Good points
The room is very spacious.
The shower and air conditioning facilities are up to date.
■Bad points
It took about 20 minutes to check in. They didn't speak English, so they thought I was a new guest because the room wasn't ready. They were able to make a reservation in the end, though. They should re-train the front desk staff.
There is no refrigerator or safe in the room.
If it's a high-ranking hotel, this should be the bare minimum.
First of all, the breakfast is not tasty. There are few items.
There are flies. There is no coffee. I was looking forward to it, so it's disappointing.
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