Hotel Luzernerhof

Hotel Luzernerhof Reviews

Hotel Luzernerhof

Alpenstrasse 3, Lucerne, Canton of Lucerne, 6004, SwitzerlandView Hotel Details
Hotel Luzernerhof
Hotel LuzernerhofHotel LuzernerhofHotel Luzernerhof
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Hotel Luzernerhof Guest Reviews

3.9/5
Good
138 review
Verified reviews
Location4.1
Amenities3.6
Service3.6
Cleanliness4.2
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All reviews(138)
Positive reviews(32)
Reviews with photos/video(11)
Great location(10)
Awesome stay(6)
Average sound insulation(6)
Negative reviews(6)
Anonymous User
Single Room
Stayed in Jul 2024
Solo travelers
11 review
3.0/5
Posted on Jul 17, 2024
dont worth it too expensive for a night but theres a breakfast which is good
Guest User
Double Room
Stayed in May 2024
Other
4 review
4.5/5
Great
Posted on May 30, 2024
Located ~700 m from the main train station, near thr lake, however, all the rooms are obscured by other buildings so there’s no view of the lake.
Sachin
Double Room
Stayed in Jul 2024
Couples
5 review
2.7/5
Posted on Jul 27, 2024
The lady staff at the reception was horrible. She was being ****** and laughing and giggling. Her customer service was zero. I do not feel it was a 4-star hotel. Its customer service and facilities were like 2-3 star hotels. It was very costly with that service
Guest User
Double Room
Stayed in Aug 2024
Family
5 review
4.5/5
Great
Posted on Aug 26, 2024
The hotel is in a good location, a few steps to the central area, to see the lake, the covered bridge, etc. The hotel is not big, the front desk is very friendly, answer all questions, and very clear. It is a bit noisy, the glass is not very soundproof, especially in the morning when the garbage truck is transporting, the noise is very loud. There is a coffee machine in the room, tea bags are provided, and hot water can be boiled, which is very convenient.
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Guest User
Double Room
Stayed in Aug 2024
Travel with friends
14 review
3.0/5
Posted on Aug 12, 2024
The front desk service is very poor and indifferent. I advise everyone not to stay here. There is no air conditioning. The address is very convenient. The price of this hotel is very high and there is no cost performance. The room is too small.
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Guobaobaoxiongmaomao
Double Room
Stayed in May 2024
Travel with friends
94 review
4.0/5
Very Good
Posted on Jun 1, 2024
It takes about 10 minutes to walk across the bridge from the train station to the hotel. The hotel is close to the lake, which is really beautiful. It takes about 5 minutes to walk to the Capel Bridge. There are large supermarkets and Chinese restaurants nearby. It is very convenient.
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Yuki
Triple Room
Stayed in Aug 2024
Family
17 review
1.5/5
Posted on Aug 25, 2024
The TV in the room is broken, the fan is broken, it is very noisy near the road, there is no air conditioning in the room, not even a ventilator, very bad experience
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AnitaS
Double Room
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Great hotel, cozy beds, good breakfast. But on the 1st floor there is a bar from which tobacco smoke flows into the rooms, otherwise no complaints. They checked out the room an hour later, no complaints at all, calmly accepted at the reception and wished us a good trip!
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Guest User
Double Room
Stayed in Jul 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jul 8, 2024
I am quite satisfied. The room is very clean. Although it is a little small, it is fully equipped with wardrobes and many storage tables. I am particularly satisfied with the design of the bathroom. There is a table in front of the big mirror where you can put your cosmetics as much as you want. The location is also very good. Lake Lucerne is not far away, and several famous attractions are nearby.
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Anonymous User
Double Room
Stayed in Jun 2024
Solo travelers
68 review
5.0/5
Outstanding
Posted on Aug 4, 2024
The hotel is just opposite the Lucerne train station, and is only a few minutes' walk from Lake Lucerne. It is less than 10 minutes from the Sleeping Lion. The distance is very convenient and the price-performance ratio is very high. Recommended
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Ningsiii
Double Room
Stayed in Nov 2023
Business travelers
6 review
4.0/5
Very Good
Posted on Nov 25, 2023
Facilities: OK Health: OK Environment: It’s okay, just the tour guide’s room Service: It’s okay, I’m just here to make up the word count, hahaha You get what you pay for in a hotel with a group, and at this price you can stay in Lucerne. Okay, what kind of bike do you want?
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Tracelllllll
Single Room
Stayed in Sep 2023
Solo travelers
2 review
3.2/5
Posted on Sep 30, 2023
The location of the hotel is very good, easy to get in and out, and there are many restaurants nearby. But please note that the cheapest room I booked has only a single bed and very few supplies. There are no basic toothbrushes, combs, hot water kettles, bottles of water, and slippers.
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Guest User
Double Room
Stayed in Sep 2023
Family
12 review
1.0/5
Posted on Sep 30, 2023
I have stayed at the hotel myself. All Chinese tourists are advised to avoid this place and don’t be fooled. The hotel is close to the lake but you can't see the lake. This is not the point. The key points are: 1. There is no sunshade in the hotel room, only gauze curtains and an outer layer of blinds, which have no light-blocking effect. The room is so bright in the middle of the night that it is impossible to sleep. The picture was taken at 12 o'clock in the middle of the night, it is very bright. can not sleep 2. The sound insulation effect is poor. The hotel is adjacent to roads on three sides, and also close to a big road. There is an endless stream of traffic and cars in the middle of the night. The sound is so loud that I can't sleep. It is no different from sleeping on the side of the road. 3Breakfast is poor, very few choices Not being able to sleep at all was the point. I advise Chinese people not to be fooled by its four-star hotel. Don't choose
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MadaogongchengA1
Junior Suite
Stayed in Jul 2023
Business travelers
61 review
5.0/5
Outstanding
Posted on Jul 18, 2023
The hotel was booked more than half a month in advance and is very cost-effective. The room is very spacious and has a balcony. The bathroom design is also very reasonable. The biggest advantage is that the location is very good. It is less than ten minutes' walk to the Central Railway Station. There is a lake view in front of it. It is very pleasant to walk by the lake at night.
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윤석
Double Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 19, 2024
It was so nice. It was friendly and clean.
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