Hotel Central Luzern

Hotel Central Luzern Reviews

Hotel Central Luzern

Morgartenstrasse 4, Lucerne, Canton of Lucerne, 6003, SwitzerlandView Hotel Details
Hotel Central Luzern
Hotel Central LuzernHotel Central LuzernHotel Central Luzern
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Hotel Central Luzern Guest Reviews

4.3/5
Very Good
133 review
Verified reviews
Location4.3
Amenities3.8
Service4.5
Cleanliness4.4
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All reviews(133)
Positive reviews(32)
Reviews with photos/video(8)
Great service(11)
Awesome stay(10)
Easy to get around(10)
Convenient location(10)
Clean and tidy(8)
Close to train station(7)
Negative reviews(1)
RTravels
COSY Double Room
Stayed in May 2024
Couples
6 review
4.5/5
Great
Posted on May 5, 2024
Hotel was located near the Lucerne station and easily accessible. Also a short walk to chapel bridge and old town. There is a dining area where you can have your meals and also provides coffee and tea 24/7. However, the television does not have any English channels and the tap water is cold. There is hot water for bathing but it doesn’t last long.
Alex
COSY Double Room
Stayed in Jul 2023
Solo travelers
42 review
5.0/5
Outstanding
Posted on Jul 25, 2023
Hotel location not far from Luzern train station. 5 minutes walk. Also not far from Chapel bridge. Hotel staff friendly and helpful.
Guest User
COSY Double Room
Stayed in Dec 2023
Family
1 review
4.2/5
Very Good
Posted on Jan 4, 2024
Found a long hair on the bed under the duvet. Other than that, all was perfect. Breakfast was basic.
Andrew
COSY Double Room
Stayed in Nov 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 20, 2023
Great location by the train station. Very convenient. Staff was nice. Didn’t have a view from the room but otherwise was pleasant stay.
Guest User
Cosy Single Room
Stayed in Aug 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Aug 27, 2023
A very nice experience。Location is perfect. Staff is excellent.very nice and very helpful. I will back again
Guest User
COSY Double Room
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 18, 2023
Rooms are small but worth it for the location. Practically next to the train station but without any of the noise. Front desk folks were friendly and very helpful. Would definitely stay again. Breakfast was also great.
Guest User
COSY Double Room
Stayed in Nov 2023
Family
7 review
4.0/5
Very Good
Posted on Feb 12, 2024
Service is good, hotel is clean and the breakfast is great too
Guest User
COSY Double Room
Stayed in Oct 2024
Couples
6 review
4.6/5
Great
Posted on Oct 18, 2024
The hotel is very clean, the service is very good, the front desk staff is very friendly and provides a lot of information The hotel lobby is much smaller than I thought, but the location is very convenient, to Huaqiao, the train station, coop, McDonald's, Starbucks, all within a five-minute walk The room is small, but very clean. The breakfast is simple but surprisingly delicious, better than the higher-level hotel I stayed in later😋, the yogurt oatmeal is great Apple coffee and tea are free to take, it's very comfortable to come back after playing in the afternoon and eat an apple and drink a cup of hot tea
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Guest User
COSY Double Room
Stayed in Sep 2024
Family
9 review
4.7/5
Amazing
Posted on Oct 9, 2024
The location is very central, 5 minutes walk from the train station, turn left from the hotel gate and you will reach the Water Tower Flower Bridge. The front desk staff is friendly, the room is very clean, and there are no other disadvantages except that it is slightly small.
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Guest User
Noble Double Room
Stayed in Aug 2024
Family
13 review
4.5/5
Great
Posted on Aug 27, 2024
The room is clean, but there is no air conditioning. The hotel staff is very friendly and the breakfast is also good
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Guest User
COSY Double Room
Stayed in Aug 2024
Family
10 review
3.5/5
Posted on Aug 26, 2024
Convenient transportation, close to the train station, pier and attractions. But the room is too small
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Anonymous User
COSY Double Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 24, 2024
Facilities: perfect! The restaurant has 24-hour coffee and hot water, as well as a microwave, where food purchased by guests can be heated. Hygiene: very good Environment: The transportation is very convenient. It is a 5-minute walk from the train station. There are restaurants Starbucks and McDonald's nearby. Just across the bridge is the "Old City" Service: The service is also very good. There was a little hiccup, but it proved that the staff are very serious and responsible. They also thoughtfully helped us find a bank. The hotel provides free bus QR code Breakfast: quite rich, with lots of fruits and vegetables The door lock is an ancient key lock, which is interesting. If you come back too late or on the weekend, you can use another lock to open the hotel door and restaurant door.
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Hexiaomieyunyousifang
COSY Double Room
Stayed in Feb 2024
Couples
47 review
4.0/5
Very Good
Posted on Feb 13, 2024
Environment: Although the room is small, it is well-equipped Location: Very convenient, five minutes' walk from the train station, very good location It was very quiet to sleep at night, the bed was soft, and the shower was very comfortable. Breakfast is ok
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Anonymous User
Noble Double Room
Stayed in Jul 2024
Solo travelers
2 review
2.0/5
Posted on Jul 28, 2024
Very bad, close to the street, stuffy at night if you don't open the window, noisy if you open the window, overpriced, and poor front desk service attitude
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Liuliudeluobo
Noble Family Room
Stayed in Jul 2024
Family
5 review
4.7/5
Amazing
Posted on Jul 31, 2024
When I look at hotels, the most important thing is the convenient transportation. This one is undoubtedly the winner. There is a small street across the train station, which is close but not scary and messy. The pier to Mount Rigi is just opposite the train station. A little further away is the most famous Flower Bridge attraction. The older lady who checked in was really nice, very enthusiastic and humane. My aunt had a fever the next day, so I sent her to Zurich Airport. Then I checked out and forgot to return the key, so I took it with me. Although she asked me to send it before 12 o'clock, I was late. She still asked my aunt how she was and whether it was going well. She didn't blame me, and kindly let my parents and children wait in the restaurant. She was really very enthusiastic and responsible. Although the hotel has no air conditioning, the room is very large. This family room can accommodate five people. The breakfast room is small, but there are cherries and kiwis, which are super sweet and delicious! I am really satisfied and regret not staying one more night to experience Lucerne
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