Room Mate Alba

Room Mate Alba Reviews

Room Mate Alba

C. de las Huertas, 16, Madrid, Community Of Madrid, 28012, SpainView Hotel Details
Room Mate Alba
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Room Mate Alba Guest Reviews

4.5/5
Great
65 review
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(65)
Positive reviews(64)
Reviews with photos/video(25)
Awesome stay(40)
Great location(32)
Great service(25)
Clean and tidy(16)
Awesome rooms(16)
Delicious breakfast(14)
Quiet & comfortable(6)
Convenient location(6)
Negative reviews(1)
eddiehappy
Standard Room
Stayed in Jul 2024
Couples
28 review
4.7/5
Amazing
Posted on Jul 21, 2024
A great hotwl with excellent location. A stone's throw from a metro station. Tourist attractions and nice restaurants nearby. A very virbant neighbourhood with a lot of street musicians. You won't regret staying in this boutique hotel.
Response from Property: Dear eddiehappy,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our excellent location and the vibrant neighborhood. It’s great to know that you found the nearby attractions and restaurants convenient. We hope to welcome you back soon!Regards,Bárbara SoriaCoordinator
sherry_loves_travel
Standard Room
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 29, 2024
Location is superb! We spent 4 days in Madrid and literally just walked the whole time, that’s how convenient the location is! Both public areas and the room are very clean and well maintained. The room’s ambiance is nice and stylish. All amenities are new and functional. Absolutely love our room!! Breakfast is another highlight. There is a decent selection of food and all very yummy! Especially the assortment of hams and salamis. The staffs are very friendly and helpful, especially Marcos who helped us with check-in on our first day. I’d definitely recommend this hotel to anyone who visits Madrid!
Response from Property: Dear guest,Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed our superb location and found the room ambiance stylish. Our team takes pride in maintaining cleanliness and ensuring all amenities are functional. Marcos is indeed a valuable member of our staff, and we appreciate your kind words. We look forward to welcoming you back on your next visit to Madrid! Regards,Bárbara SoriaCoordinator
Draghignazzo
Superior Room
Stayed in Jun 2024
Couples
128 review
4.0/5
Very Good
Posted on Jun 20, 2024
Better than expected. Good night sleep. Maybe a bit expensive but satisfied overall.
Response from Property: Dear Draghignazzo,Thank you for sharing your feedback! I’m delighted to hear that you had a better-than-expected night’s sleep during your stay. While I understand that the price may have been a bit high, I’m glad to know that overall, you left satisfied.Thank you for staying with us, and we hope to welcome you back soon! Regards,Bárbara SoriaCoordinator
Benze Jacob
Standard Double Room Single Use
Stayed in Apr 2024
Solo travelers
4 review
4.5/5
Great
Posted on Apr 26, 2024
Hotel is at a good location. Very convenient to walk around. The room is clean and neat. I loved the hospitality provided by the staff at the reception. Kind, polite and extremely helpful in making reservations and providing suggestions on restaurants and places to visit. I would like to give a shout out to Laura, Felicia, Pablo and Barbara from the front desk. They extremely helpful and made my stay safe and enjoyable. I would recommend this hotel
Response from Property: Dear Benze Jacob,Wow! Thank you for taking the time to write such a positive review of the hotel. We are very passionate about delivering exceptional service so it is always encouraging when we receive such great feedback. It will be our pleasure welcoming you back "home" - so you can enjoy the Room Mate Experience once again. Regards, Bárbara Soria Coordinator
Guest User
Standard Room
Stayed in May 2024
Couples
4 review
4.7/5
Amazing
Posted on Aug 1, 2024
Very lovely stay with a great location and exceptional service.
Response from Property: Dear guest,Thank you for sharing your feedback! We’re delighted to hear that you had a lovely stay at our hotel. Our prime location and exceptional service are indeed key highlights, and we’re thrilled that they contributed to your positive experience. We look forward to welcoming you back soon!Warm regards, Bárbara SoriaCoordinator
Anonymous User
Penthouse Room
Stayed in Jun 2023
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 2, 2023
We stayed at the Roommate Alba for 7 nights in the end of June. We love the location (within 15 mins walking to many popular tourist sites and shopping), the comfortable room, the breakfast and especially the service of the hotel. The staff especially Ms Barbara is helpful and warm, and always has a smile on her face. Nothing was too much to ask for. Some minor drawbacks include not enough counter top inside the room/ bathroom to laid out the miscellaneous stuff and the hairdryer is too heavy for ladies. Overall, highly recommend this hotel.
Response from Property: Dear guest,Thank you for your great review.We are really glad to learn that you enjoyed your experience during your stay at Room Mate Alba!We would be delighted to welcome you back in a near occasion.Have a lovely day,Laura Cediel - Front Desk Room Mate Alba
Guest User
Standard Room
Stayed in Jul 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 9, 2023
Love the location, perfect for exploring all of the wonderful museums.
Response from Property: Dear guest,First of all, thank you so much for choosing Room Mate Alba for your visit to Madrid and for sharing this amazing review.It is a pleasure for the whole team to know that you enjoyed your stay with us. Thank you por pointing out the unbeatable location. As you mentioned, we are very close to the main touristic attractions of the city.We hope to see you soon!Regards,Laura Cediel - Front Desk Room Mate Alba
Guest User
Superior Room
Stayed in Feb 2023
Couples
1 review
4.5/5
Great
Posted on Mar 22, 2023
Great hotel in an excellent location. Room was spacious and clean. The communal hotel facilities could do with a bit of an upgrade/modernisation, but overall a great stay!
Response from Property: Dear guest,We are delighted to hear that you have enjoyed your stay with us and that you have had a wonderful experience. Comments like yours motivate us to continue improving and striving.We will be happy to welcome you again if you return to Madrid.Kind regards,Laura Cediel- Front Desk Room Mate Alba
Chee Keong
Superior Room
Stayed in Oct 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Oct 10, 2023
Excellent location. Impeccable service, especially front deck. Good breakfast!
Response from Property: Dear Chee Keong,On behalf of all the members of Room Mate Alba we would like to thank you for choosing us for your stay and for writing us such a delicate message. It is a pleasure to hear that you have enjoyed the experience we offer, either by our rooms or our incredible breakfast.Again, thank you very much for staying with us and taking the time to write such a review.We hope to welcome you again soon.Greetings,Álvaro Sánchez - Front Desk Coordinator Room Mate Alba
Guest User
Standard Room
Stayed in Jan 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Apr 4, 2023
Staff are friendly, the room was stylish and clean. Most attractive people are all in Spain, good looking people everywhere.
Response from Property: Dear Guest User,First of all, we would like to thank you for taking the time to rate, rate and share your experience at Room Mate Alba with other users and travellers. We would also like to thank you for the trust you have placed in our hotel when choosing us for your stay in Madrid.We are pleased to know that you have enjoyed the authentic Room Mate experience and that you value so positively our facilities, as well as their design and comfort. But what we value the most is your review about our team, who every day are 100% dedicated to achieve unique experiences.We hope to see you again soonBest regards,Álvaro Sánchez - Front Desk Room Mate Alba
Mohamed AIMAN
Standard Room
Stayed in Oct 2023
Family
10 review
4.7/5
Amazing
Posted on Oct 25, 2023
Nice small hotel in the center of Milan. Friendly caring staff.
Sharon
Standard Room
Stayed in Dec 2022
Family
3 review
5.0/5
Outstanding
Posted on Dec 26, 2022
Excellent location and friendly atmosphere with great food selection. Hospitable and helpful receptionists. I enjoyed a pleasant holiday during this Christmas season.
Response from Property: Dear guest,Thank you for your great review and for your rating. We are glad to hear that you had a wonderful experience and that you enjoyed our central location in the heart of Madrid's tourist centre and the attention received from the team.Please come back soon, we would be delighted to welcome you once again.Best regards,Bárbara SoriaFront Desk Coordinator
Inna Vasilyeva
Standard Room
Stayed in Dec 2022
Family
2 review
5.0/5
Outstanding
Posted on Dec 14, 2022
Amazing hotel location. All attractions are easily accessible. Cozy hotel. With good sound insulation. For me, this is always important when traveling. Friendly, professional guys at the reception, always ready to help. Quality mattress, quality bedding. Chefs cook delicious food. Breakfast buffet. My husband and I really liked everything. We recommend the hotel to everyone. And we ourselves, when we are in Madrid, we will stop there again.
Response from Property: Dear Inna,Thank you on behalf of the entire team of Room Mate Alba for the nice words of appreciation and for taking your time to send such a lovely review.Your comments are greatly received and encouraging for our team to continue to strive and improve on our standards of service.We look forward to welcoming you again when you come back to Madrid. We send our warmest regards.Laura Cediel - Front Desk Room Mate Alba
Meek Nimmantevin
Standard Room
Stayed in Jan 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Jan 19, 2023
It was my first time in Madrid and the hotel is gorgeous! I had a wonderful stay with the hotel. Everything is absolutely amazing. There is no doubt I'm recommending this hotel to anyone who are coming to Madrid.
Response from Property: Dear Meek Nimmantevin,Wow! Thank you so much for such kind words and the team and I are so thrilled that you enjoyed your time with us here at Room Mate Alba. In Room Mate Hotels, our clients' satisfaction is our top priority, and so we are very happy to read you had a nice stay with us.It will be our pleasure welcoming you back "home" whenever you travel to Madrid again.Regards,Bárbara SoriaFront Desk Coordinator
Anonymous User
Standard Room
Stayed in Jan 2023
Travel with friends
20 review
5.0/5
Outstanding
Posted on Jan 21, 2023
I love this hotel. The location is good, staffs are kind, and very clean room!
Response from Property: Dear user,Thanks for choosing Room Mate Alba and for taking the time to provide feedback about your experience with us. In Room Mate Hotels, our clients' satisfaction is our top priority, and so we are very happy to read you had a nice stay enjoying the comfortable room, our customer service and our location in the heart of the cityIt will be our pleasure welcoming you back "home" whenever you travel to Madrid again.Regards,Bárbara SoriaFront Desk Coordinator