Free Traveller 008
October 8, 2024
I recently stayed at Hotel Puerta América and had a mixed experience. The hotel’s design is definitely its highlight—each floor features a unique style created by world-renowned architects, which makes for a visually exciting stay. The rooms are modern and spacious, and I appreciated the attention to detail in the decor.
However, there were a few drawbacks. The service, while polite, felt inconsistent. Check-in took longer than expected, and there were delays with room service on multiple occasions. Additionally, while the hotel boasts of its luxury, some amenities felt a bit dated, especially considering the price point.
The location is slightly away from the main tourist attractions, which is great if you’re looking for a quiet stay, but it’s not ideal for those wanting to be in the heart of the action.
Overall, Hotel Puerta América is a stylish and unique hotel, but there are areas where improvements could be made to justify the cost and overall experience.