Onefam Sungate Reviews

Nice place to stay in.Host with incredible hospitality always party and games

Although the price is for mixed rooms, the girls-only dormitory was actually assigned to me. The other girls I met in the same dormitory were also very friendly. The main entrance is a bit difficult to find. It is actually opposite the entrance of Zara, mixed in the front of a group of small shops. You need to enter the password to enter the main entrance. After going upstairs, you will find the front desk, and then you can store your luggage for free, which is quite good. It is about 1.5 kilometers away from the Gaudi three-piece suit. The location is perfect. There are food and commercial centers everywhere. The decoration style is very American. The lights are automatically turned off at 23:00. There will be a party downstairs before 23:00. There is a kind of excitement of queuing in the university, which is a bit challenging for those who like to go to bed early🤣. Another disadvantage is that the bathroom on the first floor of the front desk smells a bit strong. The sheets and quilts are from IKEA and have pilled🤣. But in fact, the bed is still soft. It is not bad to sleep for one night at this price. You can only go there. The cost performance is really high. Free tea and breakfast Spanish dough sticks are provided, which are unexpectedly delicious hahaha.

This is the only hotel I have stayed at twice. The location is great, it is on the commercial street, very close to the palace and other attractions, and it is very lively. But there is no elevator, which is also a problem with many hotels in Madrid, so it is not a problem. But what’s particularly good is that the front desk will help with luggage and help call a rental at an early hour. It’s a great experience! There is also breakfast, recommended

The location is very convenient, close to the subway, and the atmosphere is friendly

The front desk enthusiastically introduced me to all the places to eat and shop around. Have breakfast.

The location is convenient and the staff is very friendly. They will give you a paper map and introduce you to various attractions upon arrival. The hotel also has activities every day and provides a lot of information to tourists. Highly recommended!

The room is fine, the location is very good

Super friendly staff, very nice, attentive, tried hard. Everything is very clean, there are daily activities if you want. It was my first time in a hostel and I didn't regret spending 2 days there. Thank you all!

Second time staying at OneFam Sungate, another perfect experience. Everybody from the staff is super friendly and attentive. Perfect for solo travelers, the hostel creates a great welcoming experience and you always meet a lot of the other guests. 100% recommend & 100% coming back.

This was my favorite hostel of my month long trip. Everyone was friendly and inclusive, it felt like a home away from home. They planned fun activities each day to explore the city and get to know everyone. Free churros/fruit/coffee is a plus! Gabo and Angel were awesome and went above and beyond to give recommendations for Madrid and other areas of Spain. Thank you all :)

I would like to share my experience staying at this wonderful hostel in Madrid and give a special shoutout to the staff, who made our stay memorable. Firstly, I have to mention Ricardo, who welcomed us warmly and provided us with all the necessary information about the city. He patiently answered all our questions and gave us some great tips on places to visit, eat and shop. His local knowledge and friendly demeanor made us feel at home and we appreciated his efforts to make our stay enjoyable. Agustin was also amazing, always going out of his way to help us with anything we needed. He was friendly, approachable, and made us feel comfortable asking for help whenever we needed it. His cheerful attitude and willingness to assist made a huge difference to our experience at the hostel. Lastly, I have to mention Javier, who worked the night shift. He not only provided excellent service but also went above and beyond to ensure that everyone was having a great time. Every time before and after going out, he was always up for a conversation, making sure that everyone was in high spirits. His presence gave us a sense of community and his pleasant manner made us feel welcome and cared for. Overall, our experience at this hostel was fantastic, and it was largely due to the wonderful staff. Their professionalism, kindness, and commitment to making our stay as comfortable and enjoyable as possible was greatly appreciated. I would definitely recommend this hostel to anyone visiting Madrid and looking for a comfortable and welcoming place to stay. Thank you to Ricardo, Agustin, Javier and the entire Sungate One team for making my stay so memorable!

Had a great time at the Sungate One, fantastic and friendly staff who kept the group entertained with multiple events daily. Only downsides were that my private room didn't have a shade over the window, which meant I was woken up by sunlight every morning, and that it was next to a very noisy toilet which loudly disturbed every time it was flushed. Still a great hostel experience in total!

It was my first youth hostel experience and I loved it ! Very nice people ! Thanks to Gabo, Augusto, Ipek, etc. Visits, breakfast until 11 AM, nightlife in Madrid with free entrance, everything was well organized.

Genuinely one of the best hostel stays I've ever had (and I've had a few). As a solo traveller the reguiar events and social environment at the hostel were incredible for getting to meet other travellers. The staff were really helpful, the facilities were good (the hostel staff doing laundry for a few euros was especially helpful) and it was all very clean. Highly recommend.