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Business travel

Hotel Indigo Madrid - Princesa
4.4/542 Reviews

Hotel Indigo Madrid - Princesa

Madrid|1.16km from Sabatini Garden
Like in other reviews, the main pro about this hotel is location. Very convenient for metro and bus access, and within reasonable walking distance to the Palacio Real. However, that’s about the only reason to book this hotel. The Front Desk staff was rude, unaccommodating, and just plain wrong. He insisted that the room was not suitable for two when the booking and rate type, both in my confirmation email and in the IHG app, clearly showed “SLEEPS 2.” When I asked if it’s a twin bed in the room, he said no it’s a queen. So I asked what’s the problem then? As we were getting our keys he then said by the way breakfast would normally be for one but in this case I give you guys the second breakfast free. As if he were trying to come across as doing us a favor, when I know for a fact that the rate I booked included breakfast for up to two guests. Our best guess is this person was ********** (it was myself and my ******** partner) and couldn’t stand the idea of us being in this room together. This is also all without so much as even acknowledging my loyalty (Gold) with IHG. I’ve stayed at Holiday Inn Expresses with considerably more welcoming staff than this man (won’t name him by name unless IHG reaches out) displayed at this property. Stay at this property for the location but don’t pay anything more than 60€ per night. Anything more than that is a rip off. And don’t expect to be given a warm welcome by this particular front desk person. There was another person - a woman - working the front desk but our interactions with her were unfortunately limited. Perhaps the experience would have been better if we had been welcomed by her as she was considerably more pleasant.

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Breakfast

Apartosuites Jardines de Sabatini
4.6/574 Reviews

Apartosuites Jardines de Sabatini

Madrid City Center Madrid|0.1km from Sabatini Garden
Our experience in this hotel has been top notch from check-in to check-out. We booked one of the Studio suites with a view (TIP 1: Book directly on the hotel website to have this option) on Christmas morning and sent a note to the hotel that we will arrive late, I was surprised how fast they replied and mentioned that it wouldn’t be an issue. On the day of our trip we filled a pre check-in form to make our check-in faster. We arrived at the hotel around 22:30 via the Metro (TIP 2: If you are carrying luggages and using the Metro use Plaza de España when arriving and Principe Pio when leaving, that way both routes are downhill), check-in was smooth and fast, upon arriving in our room we were welcomed with a bottle of wine and sweets! The view from our room is awesome! It’s like staying at a luxury hotel without the sky high price! Initially I was afraid that it’s in the outskirts but no! It is actually the best place to be! Behind you is Templo de Bod, in front is the Royal Palace, Plaza de España on the side, Opera is 5 minutes away, Sol is around 10 minutes on foot. This area is peaceful at night and have a relaxed vibe during the day. You wouldn’t need to ride the Metro a lot because everything is accessible easily. The hotel is family friendly and a good choice for persons with disability. Parking is also just beside the hotel for those travelling by car. One thing I’d really like to commend are the ladies and gents in the Breakfast area. They make sure the food are replenished even during the late hours in the morning, they don’t make the latecomers hurry so everyone gets to enjoy their breakfast and most importantly they make a connection to the guests! They greeted everyone and understood and remembered their preference. I love when I see this in any hotel, this is the type of hospitality that makes a hotel really good. In the New Year breakfast, it was understandable that everyone was coming in late, the energy was very relaxed, the breakfast manager greeted everyone who came in, and even asked one person (it’s just you today? -this type of understanding and remembering guests is amazing). She was very nice to everyone! I love it. When we visit Madrid again, this is the only hotel we will book! Thank you to all the hotel staff for making our Holiday stay wonderful.

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Top rated hotels in Madrid

Searching for hotels near Sabatini Garden? Compare room rates and reviews to find your ideal stay.
Vitium Urban Suites
3.9/574 Reviews
Madrid City Center
The location of the hotel is excellent, the price is very affordable, the rooms are clean, the facilities are complete, the soundproofing effect is very good, and overall it is a great place!
Apartosuites Jardines de Sabatini
4.6/574 Reviews
Madrid City Center
Our experience in this hotel has been top notch from check-in to check-out. We booked one of the Studio suites with a view (TIP 1: Book directly on the hotel website to have this option) on Christmas morning and sent a note to the hotel that we will arrive late, I was surprised how fast they replied and mentioned that it wouldn’t be an issue. On the day of our trip we filled a pre check-in form to make our check-in faster. We arrived at the hotel around 22:30 via the Metro (TIP 2: If you are carrying luggages and using the Metro use Plaza de España when arriving and Principe Pio when leaving, that way both routes are downhill), check-in was smooth and fast, upon arriving in our room we were welcomed with a bottle of wine and sweets! The view from our room is awesome! It’s like staying at a luxury hotel without the sky high price! Initially I was afraid that it’s in the outskirts but no! It is actually the best place to be! Behind you is Templo de Bod, in front is the Royal Palace, Plaza de España on the side, Opera is 5 minutes away, Sol is around 10 minutes on foot. This area is peaceful at night and have a relaxed vibe during the day. You wouldn’t need to ride the Metro a lot because everything is accessible easily. The hotel is family friendly and a good choice for persons with disability. Parking is also just beside the hotel for those travelling by car. One thing I’d really like to commend are the ladies and gents in the Breakfast area. They make sure the food are replenished even during the late hours in the morning, they don’t make the latecomers hurry so everyone gets to enjoy their breakfast and most importantly they make a connection to the guests! They greeted everyone and understood and remembered their preference. I love when I see this in any hotel, this is the type of hospitality that makes a hotel really good. In the New Year breakfast, it was understandable that everyone was coming in late, the energy was very relaxed, the breakfast manager greeted everyone who came in, and even asked one person (it’s just you today? -this type of understanding and remembering guests is amazing). She was very nice to everyone! I love it. When we visit Madrid again, this is the only hotel we will book! Thank you to all the hotel staff for making our Holiday stay wonderful.
Principe Pio
4.6/561 Reviews
Madrid City Center
This was our first stay at the Principe Pio Hotel, we booked a room with a Palace view. On arrival we were upgraded to a top floor suite by very friendly staff on reception. The room was delightful and looked like it had recently been decorated. We had terrific views of the Palace. The room was kept in tip top shape on a daily basis and nothing too much trouble for the staff. One minor gripe was the mattress was a little firm for our tastes. Our first night was inadvertently spent with the windows ajar and it could be noisy as it’s on a main road combined with the peacocks calling from the palace garden. From then on with the windows closed it was absolutely fine, the aircon worked very well and was whisper quiet. Although this is classed as a 3* hotel we had a safe, fridge and tea making facilities to make our stay really comfortable. There is a roof terrace with plenty of seating to enjoy the sunshine too.
Angelitomad
3.8/55 Reviews
If you want to reach nearby attractions more conveniently, the location is the only advantage of this hotel. The hotel is very close to the Royal Palace of Madrid and its own subway. The facilities are the same as in the promotional pictures. However, the room has a peculiar smell that is hard to get used to. There is no hairdryer. The shower room is small and not waterproof, and water easily overflows when taking a shower. The hotel implements online check-in, and you need to check in online in time to receive the room unlocking code. Also the receptionist was nice. Overall this hotel just one star level.
The Social Hub Madrid
4.3/577 Reviews
Madrid City Center
Best hotel in Madrid regardless if you come on holidays or on work. As the motto goes everything is set for work and play. Very central location only a walk to the old town Plaza Mayor and the nice Latina and Letras districts thus next to M30 and 10 minutes to Atocha main station. Bus stop at the door and Metro down the road. Parking on site. Nice, spacey, modern rooms, excellent breakfast, lots of spaces to work , excellent breakfast and food ( with daily menu), wonderful top roof bar and pool with view to the Palacio Real and super friendly and helpful staff. Best value for money and lots of fun. Working never felt so playful. Definitively the place to go regardless is biz or pleasure.
The Social Hub Madrid 4 Star
4.4/538 Reviews
The accommodation was comfortable, so I extended it for another day. I chose a single bed, but the room was well decorated, so it didn't feel too narrow. Carrefour is also close. Is it a little hip and younger than a normal hotel? ! Clean and comfortable to sleep, good location and comfortable feeling, want to come again!

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