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5 star

Courtyard Melaka
4.4/5281 Reviews

Courtyard Melaka

Melaka City Center Melaka|2.2km from Royal Thai Melaka

Latest booking 17 hrs ago

This is a very new hotel which started their business in March 2023. Wanted to try on the first day of opening but due to some reason, it was delayed till now. It’s a first Marriott hotel in Melaka, so I do have very high expectations from them. As a Marriott platinum elite member, I’ve stayed in many hotel under Marriott organisation. Upon reaching the hotel with grab car, the staff came up to me immediately and lead me to the check in counter, the lobby are huge, and I can still smell that the hotel are still so new. Not much of the guest in the lobby area, it’s a Monday so I guess it’s normal. No suite room upgrade and no complimentary breakfast for a platinum member, although I was upgraded to a strait view room which I appreciated it. It can see a tiny bit of the sea. Apart from that, I guess the room size and amenity are the same. The check in staff told me that the suite room was full… I mean.. it’s a Monday.. and I literally still can see the suite room was available in the Bonvoy app. As I’ve mentioned, I’ve been to many hotel under Marriott organisation. I don’t always get upgraded to a suite room, but it was okay, I do understand all these are subjected to individual hotel policy and it’s all a good will. But I guess the staff could just tell me that the hotel are still new, the suite room are limited and it’s reserved for paying guest. I would totally understand that. But I don’t think it’s wise to you know, use a default replied as member like us, we check on the app. For me, if there’s no available suite room, I wouldn’t even ask for an upgrade. Secondly, there’s no complimentary breakfast, I paid RM70 for the 2 day breakfast. I’ve stayed in a few courtyard hotel, this was the first one that I’ve paid for breakfast, there might be other courtyard that don’t provide complimentary breakfast for guest with elite status, maybe I didn’t stay much enough to see it all. I’ve stayed with hotel that told me that their facility actually don’t offer complimentary breakfast for elite member, but they will just give it to me as a good will on top of my welcome gift. Just a little suggestion, like maybe let the counter staff to decide, if they could slip in some complimentary breakfast to guest with elite status or even guest that potentially come back again. I’m not complaining here, just some of my suggestions. The room are new, nice and spacious, very clean. Nice TV channel selection, view was great. Bed are firm to the level that I like, they offer pillow menu as well. Had very good sleep for the 2 night. Breakfast was very basic. There’s a very annoying flies flying around my table.. how did it come into the hotel, lol. Gym are small but there should be everything you need. The infinity pool are great! Very good view and very Instagrammable. Please visit the pool when you are here. The staff and friendly and nice. Would come back again to the hotel when I’m back in Melaka.

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Business travel

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Breakfast

E-Red Hotel Melaka
4.1/5297 Reviews

E-Red Hotel Melaka

Melaka City Center Melaka|0.64km from Royal Thai Melaka
We booked this hotel as per recommended by other guests reviews. However, the first thing we feel upon arriving at 3pm is that the lobby is very warm, there is not even a think cold air blowing from the ceiling air-con. Anyway, we booked 2 rooms a week ago and we were told that the rooms are not ready, yet. The check-in time for this hotel is 3pm, but we have waited 30 minutes only to get our first room and another 30 minutes to get second room. The first room was super dark as there were only 1 light working, so we ended up calling the maintenance to fix all other lights in the room. The second room was not clean, hair were everywhere and there's even a pair of leggings hanging in the wardrobe. Both rooms showers were not properly clean, hence the water is not able to run, as it's clogged due to massive hair balls stucked in the hole. That's not all. As our rooms doesn't comes with breakfast, we bought 2 breakfast for the first room for next day. There was no meal vouchers given to us except the receipt as the receptionist told us to show just the room key to the cafe staff. But, the cafe staff refused to let us in even after we showed the room key to him. He told us that we need to present meal voucher to him, which was not told to us by the receptionist. We told him to checked in the system as we have paid for it and he refused to do so. He shoved us away immediately without checking further. After all the hassle, we went to the receptionist at lobby and seek for refund. And we were told that it takes 15 working days for the refund (which is MYR30 only). We paid by cash for the breakfast when we check in, but we cannot get our cash back instantly for refusing us go enter the cafe. We don't think that we deserved such treatment by the hotel staff, just because the room rate are affordable, doesn't means the hospitality standards can be regards as third world class. What else can we ask for? If it's not due to TripAdvisor system, I don't even want to give even 1 rating.

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Top rated hotels in Melaka

Searching for hotels near Royal Thai Melaka? Compare room rates and reviews to find your ideal stay.
Venomi Hotel
3.7/555 Reviews
Melaka City Center
It’s a nice hotel with a good price in the center of Malacca with most shops and restaurants within few walking minutes. Wifi is available too.
Atlantis Residence Premium By I Housing
4/55 Reviews
Melaka City Center
Friendly, accommodating staff, willing to help. Facilities, swimming pool and good looking rooms. The room is spacious and clean. Comfortable bed I love it and sure will go again. It was an excellent stay. Located slightly further away from city centre and therefore offers quiet surroundings for good rest. Room design is contemporary and I like it a lot.
Terra Nova Hotel Melaka
4.3/5228 Reviews
Melaka City Center
Located just near the city(perfect location),the hotel is clean and provides u great hospitality.The staffs were very helpful.The hotel provides u almost every facilities from good rooms. Overall experience was awesome.I'll recommend dis hotel to every couple and families:). You wont regret,just be there:)
Swan Garden Hotel
4.1/587 Reviews
Melaka City Center
It is 10-storeys high. The room is 21m2 so its not that big. Floor is “wood look” laminate, bathroom a tad small. It has no restaurant so no room dining and no breakfast. But there are a few eating spots within walking distance. Room is clean, with partial view of the ships and tankers plying the Malacca Straits. And you have the city street view but not those touristy ones. Double glazing is rarely heard of in Malaysian hotels (even the close to the streets as this one) so expect the occasional formula one wannabes to disturb your peace. In all it passes all the requirements of a 3* (i would rate it 3.5*). “Stayable” though there is nothing worthy of mention.
Sun Inns Hotel Kota Laksamana Melaka
3.2/546 Reviews
Melaka City Center
For a budget hotel, you couldn’t ask for more. Good location, new bustling area, near the city & for the price, what more could you expect? The room was small, shower pressure weak but the bed was very comfortable indeed. No complaints from me. Food, whether big restaurants, hawker centres or smaller joints could be found all around & within walking distance.
Vrest Hotel
3.8/52 Reviews
Melaka City Center
Good location & convenient shops, tight security. Trapped jn Malaysia since 03/09/2021 while border was closed. Malaysia border reopen in May 2022. That the 'Sejahtera App' only recorded 'entry into Malaysia when Malaysia border reopen in May 2022.' ALL MY FOREIGNER'S ID WERE THEFT by Malaysian and I was arrested for without valid ID in Singapore and police stopped me from getting ”Replacement Singapore Passport ID in Singapore” but detained me for 51 days and throwing me into Malaysia JB border on 03/09/2021 (via abduction and kidnapped, injuries sustained).

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