To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.0
Amenities3.1
Service3.1
Cleanliness3.1
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All reviews(14)
Positive reviews(11)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
Deluxe Twin Room
Stayed in May 2023
Couples
4 review
2.2/5
Posted on May 6, 2023
I had to ask several times (I don't know, 5 maybe even 7 times) to bring me a water to my room. I was asking at the reception and I was calling. Next time I had to wait at the reception and pressure them to get something.
My room wasn't cleaned because i didn't put sign on my door but ther was no sign to put. I asked someone to clean it, he said he will start in 30 min but he's never showed up.
On top of that, a client from the hotel asked me if I'm alone or with my *****.
I complained about all of that at the reception but the manager didn't do anything. So if the manager don't care about customer satisfaction the client won't be satisfied. And there is no surprise that the people there behave like scumbags. But I was actually more frustrated asking many times for the same thing over and over again.
If they care they could propose free breakfast or a massage in spa or whatever else, just to show that they care. But instead I was ignored. Don't recommend.
Guest User
Deluxe King Room
Stayed in Jul 2022
Travel with friends
1 review
4.5/5
Great
Posted on Jul 12, 2022
The hotel is good, clean. They allow me for early check in at 9 morning.
The worst thing in the Hotel is WIFI very poor and not always connected.
NS
Deluxe King Room
Stayed in Oct 2022
Business travelers
1 review
3.5/5
Posted on Nov 10, 2022
The quality of the receptionist has dropped.
Abdul
Deluxe King Room
Stayed in Jul 2022
Couples
1 review
4.7/5
Amazing
Posted on Jul 15, 2022
Good hotel with friendly staff
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
10 review
3.5/5
Posted on Sep 14, 2024
The room facilities are a bit old, the hygiene is acceptable, and the service is OK
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Business travelers
3 review
3.5/5
Posted on Sep 24, 2024
Average sanitation, cheap price
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Guest User
Deluxe King Room
Stayed in Aug 2023
Business travelers
5 review
1.0/5
Posted on Aug 17, 2023
Typical place is dirty and messy. Nothing is provided to wash slippers and other items. It is very dirty and twice as dirty as Home Inn in China.
The wifi was extremely slow, so I had to make several phone calls and go downstairs to get it fixed, but it was finally fixed.
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Moumouxing........................
Deluxe King Room
Stayed in Jun 2024
Business travelers
51 review
4.0/5
Very Good
Posted on Aug 27, 2024
Generally, not bad
Original TextTranslated by Google
Moumouxing........................
Deluxe King Room
Stayed in Jun 2024
Business travelers
51 review
2.5/5
Posted on Aug 27, 2024
So-so, not bad
Original TextTranslated by Google
Guest User
Stayed in Jan 2023
Family
5.0/5
Outstanding
Posted on Jan 31, 2023
I made a stay in grand safir Hotel.recently reopened under new management it is like 5 star Well decorated the most comfortable room I have seen in years.management excellent. Tipsy panda night club well managed with variety of music. Hospitality second ro none. Highly Recommended Best in juffair. Mr Sree is top class manager of night club always takes care of guests Will recommend to all.
Guest User
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 9, 2023
Excellent #superb service,superb coordination.mr.shashi is also mind blowing.mr,shashi providing great food and beverages services,he making nice cocktails .thank you for making feel like home .he is very helpful
Guest User
Stayed in Feb 2023
Other
5.0/5
Outstanding
Posted on Feb 28, 2023
The staff at the executive lounge made me feel like I was home. I appreciate all of the love that I received from each and everyone of them. The chefs were always welcoming and the food was outstanding. However Suzette and Mary Jane made me feel like I was apart of their family. They were always so joyful and cheerful and just made feel so good. They always greeted me by my name and not as if I were another number. They will always be like family to me. I appreciate them and their hard work. Thank You to you both and good luck!
Guest User
Stayed in Jan 2023
Other
3.0/5
Posted on Jan 31, 2023
Your parking attendants/security staff are not considerate in allowing guests park in your hotel. I was a potential customer ready to book in person and was asking them to allow me to park. They didn't allow me. Very unprofessional.
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 11, 2024
Otelinizden çok.çok memnun ayrılıyoruz. Özellikle de misafir ilişkikeri bölümünden Ayça Hanım,Buse Hanım ve Aylin hanımın ilgi ve alakasınq sonsuz teşekkür ederiz 🙏🫶 Personelinizin ilgisi mükemmel, hizmet çok güzel, temiz bir otel 👏🏻👏🏻👏🏻